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关于阿尔伯克基北金字塔万豪酒店的点评

3.5 out of 5
阿尔伯克基北金字塔万豪酒店
5151 San Francisco Rd Ne, Albuquerque, NM

点评

7.8

还可以

10 分 - 超赞。429 条好评，共有 1004 条点评" "
8 分 - 还可以。252 条好评，共有 1004 条点评" "
6 分 - 一般。155 条好评，共有 1004 条点评" "
4 分 - 很差。101 条好评，共有 1004 条点评" "
2 分 - 糟糕。67 条好评，共有 1004 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

4/10 很差

kimberly

与家人出行
不满意：住宿条件和设施，清洁度
This property is due for a major update. The room was terrible carpet coming up light fixtures falling off the door lock want screwed in. It was not worth the price. $234.00 plus 10$ to park. Would not stay there again.
2024 年 5 月入住 1 晚

10/10 超赞

Amy，Panama City Beach

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property. Clean & Kind staff.
2024 年 5 月入住 2 晚

10/10 超赞

Miguel

与配偶出行
满意：服务设施，清洁度
不满意：住宿条件和设施，员工和服务
My check in was extremely smooth: The attendant was great and she made me feel welcome. It was shadowed as I went down stairs to search for the fitness center. A gentleman, who I believe is also front desk, was attending the beverage center across front desk was rude. I said excuse me.. I was under the impression that he didn’t hear me. I said excuse me a second time He then turned to me and said I’m listening. It was rude. I asked for the fitness center and he guided me. However, he clearly mentioned he was “listening”, but didn’t respond.I wasn’t looking to pull him away from restocking the cups. A simple down the hall on the left would have sufficed.
2024 年 5 月入住 1 晚

8/10 还可以

Michael

商务旅客
不满意：住宿条件和设施
I stay at this property approximately five or six times a year and it’s always my go to Hotel. And overall location and everything about the hotel is good however the carpet is extremely dated. There’s a musty smell and I wish them the best in their upcoming renovation. I will be back though.
2024 年 5 月入住 2 晚

6/10 一般

Donald

与家人出行
满意：清洁度、员工和服务、服务设施
We were able to get our food late at night
2024 年 5 月入住 1 晚

8/10 还可以

Jerome

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I got charged twice once from expedia and again from the hotel because my reservation wasnt on file with the hotel
2024 年 4 月入住 1 晚

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful poperty & comfy beds.
2024 年 4 月入住 1 晚

10/10 超赞

Sean，Queen Anne

满意：清洁度、员工和服务、住宿条件和设施
I’ve always wanted to stay here. It’s a dream come true.
2024 年 3 月入住 3 晚

10/10 超赞

Susan

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient and great staff.
2024 年 3 月入住 1 晚

4/10 很差

Winona

与家人及幼儿出行
不满意：住宿条件和设施，员工和服务
The heater in my room did not work, there were no sheets or blankets for the pull out bed sofa. It was a awful stay!
2024 年 3 月入住 1 晚

6/10 一般

Etta

与家人出行
满意：服务设施，清洁度
Rooms were inside the facility so it felt safe, however our lock did not work
2024 年 3 月入住 1 晚

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Jose

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Michael

商务旅客
Always stay here when in town probably my 10th stay or so at this hotel. Room conditions are fading. Carpet coming up from floor rooms have musty odor and amenities have lacked. Not a great stay this time but will give one more try in the future
2024 年 3 月入住 1 晚

10/10 超赞

AJ

2024 年 3 月入住 1 晚

8/10 还可以

Lindsay

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The night staff was awesome when we checked in!
2024 年 2 月入住 1 晚

6/10 一般

Darrell Betonie

不满意：员工和服务
The property was fine but the employees at the lounge and grill weren’t helpful.
2024 年 2 月入住 1 晚

10/10 超赞

Joaquin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

robert

2024 年 2 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

10/10 超赞

Anjali

与家人出行, 商务旅客
满意：员工和服务
There was no hot water so very inconvenient. Asking for a refund
2024 年 2 月入住 1 晚

10/10 超赞

Eugene

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

8/10 还可以

Gerald adam

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is in a good spot. Right off interstate 25. Close to restaurants. Needs some updates. There were kids there for a trip that I felt could have been quieter. I was on the 7th floor and it seemed a little loud. I shouldn’t hear anything for that price unless there is a casino involved.
2024 年 1 月入住 4 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

2/10 糟糕

Nubia

满意：清洁度
不满意：住宿条件和设施，员工和服务
2024 年 1 月入住 1 晚

2/10 糟糕

Dominic

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

James Clyde

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

2/10 糟糕

Andrea

与家人及幼儿出行, 与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The indoor/ outdoor pool was mostly outdoor. The room we stayed in blew hot air no matter what the temperature was set at. The room was extremely hot stuffy with no windows that opened. The maintenance guy came after our second complaint (we were told he would come the first time and no one came). He was friendly and worked hard to get the problem fixed. It seemed like it did for a short while. By that time it was late and we were ready to leave the next morning. I had to use ice packs we brought to be able to sleep both nights we stayed.
2023 年 12 月入住 2 晚

4/10 很差

真实旅客

与家人出行
满意：住宿条件和设施
不满意：清洁度、员工和服务、客房舒适度
This stay was not great this year. The
2023 年 12 月入住 2 晚

8/10 还可以

SRIPRAKASH

与家人出行
满意：员工和服务
不满意：客房舒适度，清洁度
2023 年 12 月入住 1 晚

8/10 还可以

William

满意：清洁度、员工和服务、住宿条件和设施
The heat in the room could have been hotter with the cold weather their.
2023 年 12 月入住 4 晚

6/10 一般

Edward

商务旅客
满意：员工和服务
Over Rated
The restaurant and food was pretty good. However the rooms are very outdated and worn. Also it's very petty to charge $10 for parking.
2023 年 11 月入住 1 晚

10/10 超赞

Caleb，Cheyenne

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was clean, had very friendly staff, and security in the parking lot. Only downside was the ice machine wasn’t working and some of the wallpaper/drywall was peeling off and had water damage. Would stay here again though.
2023 年 12 月入住 1 晚

10/10 超赞

Mark

2023 年 12 月入住 1 晚

10/10 超赞

Lowell

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Teresa

2023 年 10 月入住 7 晚

10/10 超赞

Erica

满意：员工和服务
Heater did not work in bedroom area, one remote had dead batteries
2023 年 11 月入住 1 晚

10/10 超赞

Federico

2023 年 9 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Ancient Pyramid
For our 1st room we had 2 full beds which were very old and worn out. I'm tall and there is no way i would have fit on a kid bed. I did request to queen beds but didn't get that. All they had was a king bed and brought a roll out mattress which we had to deal with. Once in the 2nd room heater didn't work. Maintenance came fixed it and told us if it gets hot just turn it off and open the window. No guarantee it was going to turn back on. Left heat on all night so we wouldn't get cold in the early morning. 6am was hot and sweaty, gross!!
2023 年 11 月入住 1 晚

10/10 超赞

Joshua

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay. Only thing different from other hotels is they charge for parking.
2023 年 11 月入住 1 晚

10/10 超赞

Ed

2023 年 11 月入住 6 晚

10/10 超赞

Miguel

满意：客房舒适度，住宿条件和设施
Good nice getaway
2023 年 10 月入住 1 晚

4/10 很差

Novie

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Lori

满意：清洁度
2023 年 10 月入住 1 晚

6/10 一般

Amanda Joy

满意：客房舒适度，清洁度
Comfy bed but could use some updates
This place is fine but it really needs some updating. The sink was draining slow, the toilet ran if you didn’t jiggle the handle and everything was so noisy: the fridge & the a/c both made loud knocks all through the two nights that I stayed there. I sleep with thunderstorms and I still was woken up by these noises. Also it was inconvenient to not have anywhere to plug usbs to charge. That being said I will probably stay here again because my work holds an event here each year and it is convenient for that and the bed is comfy.
2023 年 10 月入住 2 晚

8/10 还可以

Dan

团体旅客
满意：员工和服务，清洁度
Staff was friendly. Good location
2023 年 10 月入住 7 晚

2/10 糟糕

kimberly

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
bugs
2023 年 10 月入住 1 晚

10/10 超赞

Rebecca

2023 年 10 月入住 1 晚

8/10 还可以

Lisa

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 7 晚

6/10 一般

Pedro

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Staff, service, and location were great! Lobby area may be updated; however, the room and everything above the lobby is outdated except for the large flat screen in the room. Toilet was loose, carpet in the hallway was duct taped, and the rug in our room had a large whole not sure why. I believe that the price I paid for this room was due to location especially because it was during the Hot Air Balloon Festival. I have always stayed at Marriott and I was very surprised about the condition of the rooms, hallways, and other areas outside the lobby.
2023 年 10 月入住 3 晚