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里歐蘭丘溫德姆戴斯酒店的評價

2 out of 5
里歐蘭丘溫德姆戴斯酒店
4200 Crestview Drive, Hwy 528 and Crestview Drive, Rio Rancho, NM

評價

7.4

不錯

10 分評分，優異；899 則評價中有 244 則" "
8 分評分，不錯；899 則評價中有 312 則" "
6 分評分，一般；899 則評價中有 204 則" "
4 分評分，欠佳；899 則評價中有 89 則" "
2 分評分，很差；899 則評價中有 50 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Alan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was really easy, the room was clean and everything worked as it should. Towels and washcloths were neatly stored in a convenient place, and the bathroom was clean. The bed was comfy! All in all, a nice stay(only one night) and I would definitely stay again
於 2024 年 5 月住了 1 晚
Days Inn Management Team 於 2024年5月21日的回應
Thank you so much for your kind review! We're delighted to hear that you had a smooth check-in and enjoyed a clean and comfortable stay with us. It's great to know that you found everything in order and appreciated the convenient storage of towels and washcloths. We're glad you had a restful night on our comfy bed. We look forward to welcoming you back for another stay in the future!

6/10 一般

Bobbi

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

2/10 很差

Adam

家人同遊
Showed up to check in and was told the computers were down so I could not check in and would have to come back to check in.
於 2024 年 5 月住了 1 晚
Days Inn Management Team 於 2024年5月17日的回應
Thank you for your feedback. We apologize for the inconvenience you experienced during check-in due to our computer system being down. We understand how frustrating this must have been and are working to prevent such issues in the future. Your comfort and satisfaction are our top priorities, and we appreciate your patience.

6/10 一般

Patrick

讚好：整潔度
不滿：住宿狀況
Not the greatest neighborhood
於 2024 年 5 月住了 1 晚

10/10 優異

Louwana M

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Days Inn Management Team 於 2024年4月30日的回應
Thank you for taking your time to review us We appreciate your feedback

8/10 不錯

Edith

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Days Inn Management Team 於 2024年4月20日的回應
Thank you for taking your time to review us We appreciate your feedback.

6/10 一般

Joe

多人同遊
不滿：職員與服務、設施服務和住宿狀況
Pretty slow check in and a 200$ security deposit. The unpaid 70 for the room.
於 2024 年 4 月住了 1 晚
Days Inn management team 於 2024年4月25日的回應
I apologize for the inconvenience you experienced during check-in. Regarding the security deposit, it's a standard procedure, but I understand it can be frustrating. As for the unpaid room charge, I'll make sure to address this with our team. Thank you for bringing it to our attention.

6/10 一般

Rosa

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
After sleeping through out the night I woke up to the smell of urine on the mattress, very disappointed….🙁
於 2024 年 4 月住了 1 晚
Days Inn Management Team 於 2024年4月7日的回應
I’m sorry to hear about your unpleasant experience. Thank you for letting us know, we will take appropriate measures to fix the issue.

2/10 很差

Yolanda

家人同遊
Just a nasty place. The staff had a nasty attitude when explaining to me why I have to pay $100 deposit outside of my rate and putting my credit card on file. Needless to say, I will never stay here again. I reserved 2 day stay and my card was set for a one day stay. Came to the room late and was locked out. Service desk had to reset my card.
於 2024 年 4 月住了 2 晚
Days Inn Management Team 於 2024年4月25日的回應
I'm sorry to hear about your experience. We strive to provide excellent service, and it's disappointing to learn that we fell short of your expectations. Your feedback is valuable, and we'll address the issues you've raised to ensure a better experience for our guests in the future.

10/10 優異

Debra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff in the office were delightful.
於 2024 年 3 月住了 4 晚
Days Inn Management Team 於 2024年4月3日的回應
Thank you for your feedback! It's great to hear that you had a delightful experience with the staff at the hotel office.

6/10 一般

Perry

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Light breakfast was very disappointing. You better like cereal….. and no decaf coffee anywhere
於 2024 年 3 月住了 1 晚
Days Inn Management Team 於 2024年3月17日的回應
I'm sorry to hear about your disappointing experience. It sounds like there was a lack of variety and options for breakfast, and the absence of decaf coffee is definitely an oversight. Your feedback is valuable and could help improve the service for future guests.

10/10 優異

Maureen

讚好：整潔度、職員與服務、設施服務和住宿狀況
works for me
於 2024 年 3 月住了 1 晚
Days Inn Management Team 於 2024年3月16日的回應
Thank you for the positive feedback!

8/10 不錯

Linda

於 2024 年 3 月住了 1 晚
Days Inn Management Team 於 2024年5月21日的回應
Thank you for taking your time to review us.

4/10 欠佳

Sheryn

家人同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
Everything is old and outdated. It was clean, if you’re short. Look closer and it’s dusty. When we checked in the was no heat in the room and it was cold. One of the beds had a huge dip in the middle and was so uncomfortable. The gentleman at the front desk was unfriendly and rude. He gave zero greeting and didn’t even look at us will checking us in.
於 2024 年 3 月住了 1 晚

10/10 優異

Mickey

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Days Inn Management Team 於 2024年3月8日的回應
Thank you for taking you time to review and giving us a 5 star. We appreciate your feedback.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Days Inn Management Team 於 2024年2月25日的回應
Thank you for taking your time to review us. We appreciate your feedback.

8/10 不錯

Christian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Days Inn Management Team 於 2024年2月19日的回應
Thank you for taking your time to review us.We appreciate your feedback.

2/10 很差

Liz

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I reserved a room with two queen beds I was given a room with two doubles just to look at the room it was clean. The next morning I was brushing my hair noticed something that fell off of my hair and stuck on my sweater I knocked it onto the lavatory took a picture looked it up it was a bedbug. The staff seemed very complacent I was told 1/2 of my money would be returned, it was not.The clerk emailed a copy of the invoice that was supposed to reflect the refund, it did not. I had to throw away my luggage and clothing for fear of bringing any unwelcome guests home with me.
於 2024 年 1 月住了 1 晚
Days Inn Management Team 於 2024年2月7日的回應
We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. We will take appropriate measures to rectify the issue by professionals. If the amount has not been refunded back to you please reach out to our front desk. Thank you.

4/10 欠佳

Craig (Santa Fe)

讚好：職員與服務
不滿：設施服務和住宿狀況
Noted earlier
於 2024 年 1 月住了 1 晚
Management Team 於 2024年2月1日的回應
Thank you for taking your time to review us, we appreciate your feedback.

6/10 一般

Sharon (Santa Fe)

不滿：職員與服務、設施服務和住宿狀況
Not a “breakfast “ just some packaged danish and juice machine Waffle Maker and no butter. Cereals (choice from 2), but you have to ask for milk. Disappointing, especially when the quality inn up the street has a real breakfast. Only good thing is they don’t put $150 hold on the card for incidentals
於 2024 年 1 月住了 2 晚
Management Team 於 2024年2月1日的回應
Thank you for taking your time to review us, we appreciate your feedback.

6/10 一般

Leigh

親子同遊
讚好：職員與服務和設施服務
Staff was nice and helpful. I wouldn't recommend a room next to the stairs if you have light sleepers.
於 2024 年 1 月住了 1 晚
Management Team 於 2024年2月1日的回應
Thank you for taking your time to review us, we appreciate your feedback.

4/10 欠佳

Joy

家人同遊
不滿：住宿狀況
Not the best for cost.
The heaters are very noisy, kept waking us up. Not much of a breakfast. Could use an update.
於 2024 年 1 月住了 2 晚
Management Team 於 2024年2月1日的回應
Thank you for taking your time to review, we appreciate your feedback.

8/10 不錯

Dominic

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Water temperature for the shower was low. Didn’t really have hot water. Hot tub is shut down, but the pool area was heated. Just not the pool it self.
於 2023 年 12 月住了 1 晚
Days Inn Management Team 於 2024年3月9日的回應
Dear Dominic,Thank you for bringing the issues with the water temperature to our attention. We apologize for the inconvenience and are actively addressing them. Our maintenance team is working to resolve the shower and pool temperature concerns. Your feedback helps us improve, and we hope to provide a better experience in the future.Sincerely,DaysInn Management Team

10/10 優異

Juanita

於 2023 年 12 月住了 1 晚
Days Inn Management Team 於 2023年12月22日的回應
Thank you for taking your time to review us. We appreciate your feedback.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place. Convenient location. Very friendly staff.
於 2023 年 12 月住了 1 晚
Days Inn Management Team 於 2023年12月20日的回應
Thank you for taking your time to review. We appreciate your feedback.

8/10 不錯

La Verne

讚好：職員與服務
不滿：住宿狀況
The only thing was that my heater was out but I got assisted from the front desk. The heater worked properly after that.
於 2023 年 12 月住了 4 晚
Days Inn Management Team 於 2023年12月19日的回應
Thank you for taking your time to review us, we appreciate your feedback.

10/10 優異

Juanita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Days Inn Management Team 於 2023年12月13日的回應
Thank you for taking your time to review us, we appreciate your feedback.

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Another great stay!
We stay at this Hotel every time we go to Rio Rancho. We have always had a good experience. The location is convenient and there are nearby shopping and restaurant options.
於 2023 年 11 月住了 1 晚
Days Inn Management Team 於 2023年12月7日的回應
Thank you for taking your time to review us and thank you for your continued trust in our hotel. Hope to see you on your next visit.

10/10 優異

becky

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Awesome stay and extremely friendly staff!
於 2023 年 11 月住了 1 晚
Days Inn Management Team 於 2023年12月13日的回應
Thank you for taking your time to review us, we appreciate your feedback. We are happy that you enjoyed your stay.

10/10 優異

Hannah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast was simple, but very nice. Good service, kind employees.
於 2023 年 11 月住了 2 晚
Days Inn Management Team 於 2023年12月4日的回應
Thank you for taking your time to review, we appreciate your feedback.

2/10 很差

Robert

不滿：整潔度、住宿狀況和客房舒適度
Old, paint peeling. Loud. Small.
於 2023 年 11 月住了 1 晚

10/10 優異

Amy (Albuquerque)

讚好：整潔度、職員與服務和住宿狀況
Very friendly check in and room was clean.
於 2023 年 11 月住了 1 晚
Days Inn Management Team 於 2023年11月15日的回應
Thank you for taking your time to review us. We appreciate your feedback and will be shared with our staff.

4/10 欠佳

Jamie (HOBBS)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
This property seems very outdated. There was what appeared to be a blood stain on our comforter, and the carpet felt sticky.

8/10 不錯

Yvonne

家人同遊
讚好：整潔度
不滿：職員與服務
Check-in service was great but when leaving in the morning we all of a sudden smelled an electrical burning smell with no smoke. I had already turned in keycard and paid. We quickly checked everything in the room and nothing was hot to the touch. I went to the man at front desk and told him I left the door open so he could come and check it out quick, but finally just left after he didn't show. Room 105, hope nothing caught fire.
於 2023 年 10 月住了 1 晚
Days Inn Management Team 於 2023年11月15日的回應
Thank you for taking your time to share your concerns. We did not find anything wrong in the room after you left. Thank you for letting us know.

10/10 優異

D Scott

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff. Very friendly. No many restaurants close by but shopping was good.
於 2023 年 10 月住了 1 晚
Days Inn Management Team 於 2023年10月20日的回應
Thank you for taking your time to review us.We appreciate your feedback.

8/10 不錯

Sara

於 2023 年 10 月住了 2 晚
Days Inn Management Team 於 2023年11月15日的回應
Thank you for taking your time to review us and we appreciate your feedback.

8/10 不錯

manuel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean, staff was friendly, breakfast was free.
於 2023 年 10 月住了 2 晚
Days Inn Managment Team 於 2023年10月16日的回應
Thank you for taking your time to review, we appreciate your feedback.

6/10 一般

Jarrick

親子同遊
讚好：職員與服務
Friendly staff
於 2023 年 10 月住了 1 晚

10/10 優異

Geniel

於 2023 年 10 月住了 4 晚
Days Inn Management Team 於 2023年12月4日的回應
Thank you for taking your time to review, we appreciate your feedback.

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Days Inn Management Team 於 2023年10月11日的回應
Thank you for taking your time to review us.We appreciate your feedback.

6/10 一般

Carol

家人同遊
讚好：整潔度
Good to lay your head for the night. Breakfast is minimal.
於 2023 年 10 月住了 2 晚
Days Inn management team 於 2023年10月9日的回應
Thank you for taking your time to review.We appreciate your feedback.

8/10 不錯

Alan (San Tan Valley)

於 2023 年 9 月住了 1 晚

10/10 優異

Tracy

於 2023 年 7 月住了 1 晚
Days Inn Management Team 於 2023年9月22日的回應
Thank you for taking your time to review us.We appreciate your feedback.

6/10 一般

Sherry

The desk clerk was nice but I had Expedia booking agent to rip me off I wanted the manager to help me get my money back he was very Rud and would not help me he’s from India
於 2023 年 9 月住了 3 晚

8/10 不錯

Bobby

於 2023 年 9 月住了 2 晚
Days Inn Management Team 於 2023年9月5日的回應
Thank you for taking your time to review us, we appreciate your feedback.

10/10 優異

Rebecca

於 2023 年 9 月住了 3 晚
Days Inn Management Team 於 2023年10月9日的回應
Thank you for taking your time to review us.We appreciate your feedback.

10/10 優異

Alan (Gig Harbor)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The bed was comfortable and the room was quiet.
於 2023 年 9 月住了 3 晚
Days Inn Management Team 於 2023年9月4日的回應
Thank you for taking your time to review us, we appreciate your feedback,

4/10 欠佳

Tammy

不滿：職員與服務
於 2023 年 8 月住了 1 晚
Management Team 於 2023年8月26日的回應
Thank you for taking your time to review, we appreciate your feedback.

6/10 一般

Jarod Caleb

於 2023 年 8 月住了 2 晚

8/10 不錯

BRIAN (Los Alamos)

於 2023 年 7 月住了 2 晚