Paid for king room got a queen room , room was dirty , staff at the front desk was rude and unwilling accommodate any changes, roaches all over the grounds outside
Gary
2024 年 5 月入住 3 晚
10/10 超赞
anthony
与家人出行
2024年06月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Busy downtown hotel,but everything was smooth and comfortable beds
anthony
2024 年 5 月入住 1 晚
2/10 糟糕
Mei
与家人出行
2024年06月2日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We booked through Expedia and pre-paid. When we checked in, the hotel representative could find our payment information. After we contacted Expedia, they told me they received our payment information. However, waiting checkout, they told me again they couldn’t find our payment information!
Mei
2024 年 5 月入住 3 晚
10/10 超赞
Edgar
与配偶出行
2024年05月31日
满意:清洁度、服务设施、住宿条件和设施
Great
Edgar
2024 年 5 月入住 1 晚
6/10 一般
Riley
2024年05月30日
满意:员工和服务
不满意:清洁度
Riley
2024 年 5 月入住 1 晚
6/10 一般
Ameenah
与家人出行
2024年05月26日
满意:住宿条件和设施,清洁度
You have to pay for parking in a tiny parking lot. There were two homeless men sitting outside of the hotel which made me feel unsafe and uncomfortable as they begged for money. The front desk people weren’t very eager in answering my questions.
Ameenah
2024 年 5 月入住 3 晚
6/10 一般
Amber
与家人出行
2024年05月26日
满意:员工和服务
不满意:清洁度
I booked 2 rooms one rooms bathroom was dirty second rooms bathrooms bath tub was filled with dirt.
Amber
2024 年 5 月入住 1 晚
4/10 很差
Karen
与配偶出行
2024年05月26日
不满意:员工和服务、服务设施、住宿条件和设施
Karen
2024 年 5 月入住 1 晚
10/10 超赞
Judi
2024年05月23日
满意:服务设施
I loved the cookies! The staff members were very kind, and so were the cleaning crew. The room was comfortable and it was helpful to have a small refrigerator.
The showers in the corners were not clean, nor was the shower pan where it met the frame.
Judi
2024 年 5 月入住 4 晚
10/10 超赞
Bertha Isela
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We went to a concert at the kiva convention center and it was very convenient located (literally few steps away from it) loved the convenience of a shuttle, front desk personnel was excellent and the well known delicious cookies!!