Bad correspondence with me .I canceled it a week in advance and they never contacted me as of yet .wouldn't recommend very poor communication
John
2024 年 8 月入住 2 晚
10/10 超赞
Steve
与配偶出行
2024年08月21日
The central location makes it ideal to find anything needed and parking very easy/convenient. Even calling the contact number early morning was met with a sleepy but cordial response. Also nice to hear about the “receptionist”, barman and information supplier’s enthusiastic interests and hobbies. Thank you young sir. Strve
Steve
2024 年 8 月入住 1 晚
8/10 还可以
Cheryl
2024年08月15日
满意:住宿条件和设施,员工和服务
Cheryl
2024 年 8 月入住 1 晚
10/10 超赞
Theo
与家人及幼儿出行
2024年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super venue, lovely room, fab little town
Theo
2024 年 8 月入住 1 晚
8/10 还可以
Claire
与家人及幼儿出行, 与家人出行
2024年07月20日
满意:员工和服务
The property was in a lovely little town with its own private parking. Very clean room and friendly staff. The only downside was the room was absolutely red hot with double windows (old sash windows with double glazing over the top) no ventilation or airflow in the room.
Claire
2024 年 7 月入住 1 晚
10/10 超赞
Melissa
2024年06月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melissa
2024 年 6 月入住 1 晚
10/10 超赞
Jo
商务旅客
2024年06月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was very nice and quiet. It was comfortable and had everything i needed for a short stay
Jo
2024 年 6 月入住 1 晚
10/10 超赞
Mark
2024年06月14日
Mark
2024 年 6 月入住 2 晚
6/10 一般
John
商务旅客
2024年06月13日
不满意:服务设施,员工和服务
Obviously seen better days. Complete lack of catering a surprise.
John
2024 年 6 月入住 1 晚
10/10 超赞
Rachel
2024年06月10日
Rachel
2024 年 6 月入住 1 晚
6/10 一般
Dylan
团体旅客
2024年06月4日
满意:客房舒适度,员工和服务
不满意:清洁度
Lovely hotel but could do with some money spending on it like this mattress didn’t make me feel very comfortable
Dylan
2024 年 6 月入住 1 晚
10/10 超赞
Gareth
商务旅客
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel, friendly helpful staff good parking
Gareth
2024 年 5 月入住 1 晚
10/10 超赞
susan
与家人出行
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
susan
2024 年 5 月入住 1 晚
6/10 一般
Kathryn
2024年05月27日
满意:清洁度、住宿条件和设施、客房舒适度
No food available
The room was large, clean and attractive and even had a four poster bed. But we were disappointed to find out on arrival that the hotel had closed it's restaurant so there were no meals available. Whilst there were good local options for breakfast, there were no other eat in restaurants open for an evening meal in Alford.
Our room looked over the town square with a huge bay window, but this offered little privacy so we had to keep the curtains closed. The room was warm but there was no ventilation and none of the windows opened.
Kathryn
2024 年 5 月入住 3 晚
10/10 超赞
Sarah
与家人出行
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The Windmill Hotel
Lovely hotel. Warm and friendly welcome. The room was modern and very clean with everything we needed. Lovely view over the market square. Surprisingly quiet too.. we left our window open overnight and wasn’t disturbed once. We wouldn’t hesitate to stay again.
Sarah
2024 年 5 月入住 1 晚
8/10 还可以
Eloise
2024年05月24日
满意:员工和服务,清洁度
Eloise
2024 年 5 月入住 2 晚
4/10 很差
Sarah
与家人出行
2024年05月6日
不满意:住宿条件和设施
Basic but safe
The reception and staircase smell musty and unpleasant but the room was ok. Comfy bed and ok shower. Quiet and close to takeaways. No food but a cafe next door recommended by staff who were friendly and helpful.
Sarah
2024 年 5 月入住 1 晚
8/10 还可以
Simon
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Simon
2024 年 4 月入住 1 晚
8/10 还可以
Dean
2024年04月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dean
2024 年 4 月入住 2 晚
10/10 超赞
Michael
与家人出行
2024年03月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 3 月入住 1 晚
10/10 超赞
Kate
2024年03月17日
Kate
2024 年 3 月入住 1 晚
8/10 还可以
Fiona
2024年03月10日
满意:清洁度、员工和服务、住宿条件和设施
Fiona
2024 年 3 月入住 1 晚
6/10 一般
Ian
与家人出行
2024年02月25日
满意:清洁度
Ok but probably a bit overpriced.
Ian
2024 年 2 月入住 1 晚
6/10 一般
真实旅客
2024年02月4日
满意:客房舒适度,员工和服务
Attention to detail needed
This review is intended to be in the interest of improving the overall experience.
The hotel is in a great location with car parking in a small Lincolnshire village, at the corner of the Market square.
This is a listed property with some nice features.
The owners are striving to modernise the hotel creating comfortable affordable modern accommodation.
The room we stayed in was on the whole clean but attention to detail was needed with the cleaning. Dust and cobwebs in certain areas of the room. Bathroom had certain areas that the cleaner had missed.
The room was cold, the radiator was lukewarm. I did go back to reception and mention this and they gave me a fan heater.
The beds were comfortable but more pillows are needed, again extra pillows given on request.
To access the rooms is via wooden staircase, again dust on bannister spindles.
Don’t know if there is disabled access.
The staff were friendly and attentive and happy to share the history of the place.
I think this hotel is suffering from being understaffed. A few more staff members would make a wealth of difference on attention to detail and in turn deliver a great great customer experience.
Honest opinion is that in its current form I would not stay again but would be happy too if the changes were made.