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"Very helpful"

"Room was clean "

"The staffs were friendly. Hotel facilities are top notch. Food services was excellent. Everything was near perfect except the Ski Shop in hotel. I understand the hotel may just leased the build to ski shop and the shop may not be a part hotel at all, but it doesn't match with hotel standards. The skis were outdated, no high end skis even they claimed they had, and didn't allow you return rental ski early for any reason. We did many many ski trips in Austria Alps this is the first ski shop has this kind ridiculous policy. Try to avoid The hotel Ski Shop. You can rent ski at Ski Resort at better brands, better price, and NEW skis. "

"I loved everything about my stay. The staff, the clean room, the breakfast, the drinks in the room and the chocolate "

"Quiet, comfortable, classy"

"Hotel and room were great! Staff was friendly and breakfast was amazing. It was in walking distance to the Christmas markets, shops and sightseeing. Salzburg was wonderful. "

"Room was cleaned daily. Bed was comfortable. Upon initial check in the gentlemen was not to pleasant and to be honest a bit rude, when I questioned him about staying an additional night, sure wish I got his name. On the flip side the next morning, there was another staff member (Sissi) which was extremely helpful on establishing a reservation for an additional night. There was another staff member (Irma) who also assisted. These 2 ladies deserve some type of recognition that each front desk employee should hold themselves to their standards of customer service and politeness. "

"Staff were great. Room was cute and clean though my shower door had a bit coming off the door but it don’t cause too much of an issue. In a great location near the train station and tram/bus link straight into town if you don't wanna walk the 10 minutes. Would stay again if I’m ever in Salzburg. "

"Great value, very friendly service, super easy access to free tram to downtown. On site parking garage at a reasonable rate. We enjoyed our stay and the value was very good,plus room was spacious and nice. We would stay there again "