This property is beautiful and perfect for families. The ONLY issue is mattresses on beds. Not very comfortable which is surprising considering reputation of Bemsaude Hotels.
Has a large pool and pool bar. It also has indoor pool and hot tub, along with a gym. Breakfast buffet is ok. Dining at bar/restaurant is good. Walking distance to town to all shops and dining options. Again, this is perfect for families and large groups.
Susan
2025 年 7 月入住 1 晚
10/10
Full accommodations without the stuffiness. Seems to be an older hotel outside its prime but aged well. Wonderful pool and grounds and an easy walk to town - best and quickest along the water path. Would recommend to all my family and friends.
Jason
2025 年 6 月入住 3 晚
10/10
Mary
2025 年 6 月入住 1 晚
10/10
Gorgeous infinity pool, appreciated the upgrade, wine and cheese, relaxing view, kind professional staff, beautiful setting for restaurant meal.
Regina
2025 年 6 月入住 5 晚
8/10
Stefan
2025 年 5 月入住 7 晚
8/10
Eric
2025 年 6 月入住 1 晚
6/10
I loved the area and hotel and workers but there was one maybe 2 problems.
I
Stayed in room 125 on ground floor and room was infested by Flying Ants. After one night killing themi complained and they sent a maid to poison the room. Safe poison they said. But more flying ants showed up and we slept another night with bugs and killing bugs. Finally on night 3 i demanded a new room and they happily gave us one. So that experience was unpleaseant. Maybe its a first floor thing. Def room 125 and Yes we kept varanda door closed and they still got in.
2- the outside pool is beautiful but while swimming i noticed the bottom is dirty
Possibly from pigeon poop. The pool is highly used by ducks and pigeons and hotel needs to clean it more often. Other than that hotel was great. I dont want to discourage you to stay herethe general experience was great. And the place has free parking and breakfast and great location and nice staff. The room we moved to on 4th floor had no issues. Beware tho of room 125.
Luis
2025 年 5 月入住 3 晚
10/10
Overall, I had a great stay at this hotel. The room was clean. The staff were very, very, friendly and helpful. While the hotel room was very clean, the bathrooms are quite outdated. I would recommend some remodeling at some point as it appears that the actual bedrooms may have been remodeled but the bathrooms are still outdated.
Allison
2025 年 6 月入住 1 晚
8/10
Fantastic location. Was remarkably quiet when I was there in late May. Comfortable room with great views from balcony. Friendly reception team. Food very good. Bar staff were fine, but seemed to lack confidence, especially when not speaking on their own language.
Timothy
2025 年 5 月入住 3 晚
8/10
It was lovely very friendly and clean
Antonio
2025 年 5 月入住 3 晚
10/10
Amy
2025 年 4 月入住 1 晚
10/10
scenic views were amazing; lots of hiking available on the island, and lots and lots of great restaurants to choose from, both walkable in Angra, and even moreso if driving around the island
Mark
2025 年 4 月入住 7 晚
10/10
Excellent staff and wonderful breakfast, beautiful views and lovely pool.
Scott
2025 年 4 月入住 4 晚
10/10
The view, the food
Lidia
2025 年 4 月入住 2 晚
10/10
David
2025 年 3 月入住 3 晚
10/10
Great hotel overall
Hui
2025 年 3 月入住 1 晚
10/10
Nice
Katherine
2025 年 3 月入住 1 晚
8/10
Primeira vez hospedado neste Hotel que, de fato, apresenta uma infraestrutura dotada de várias valências e serviços de qualidade entre estes, destaco o altíssimo nível de profissionalismo e simpatia das equipas da receção. O pequeno almoço digno da categoria da unidade hoteleira com muita variedade. A Sala, ampla e com muitos lugares.
O estacionamento é outra das importantes vantagens (infelizmente a maioria dos hotéis da cidade não garantem estacionamento por estarem concentrados no centro e/ou zona histórica.
A minha única crítica e, confesso, desapontamento vai para o quarto pois, na minha opinião, podia e deveria estar uns furos acima atendendo até ao que mencionei no início desta crítica.
Marco
2025 年 3 月入住 3 晚
8/10
Breakfast good but other meals not good.
Leon
2025 年 3 月入住 3 晚
6/10
This hotel was good. The hotel need to provide at least a kettle in the room. I asked for a kettle so I could make a coffee in the morning and there was a 10€ charge. Also water was only given on the day of arrival. Definitely needs improvement in that area. The restaurant was closed for renovations so only had a few limited sandwich options in the bar which were very good. Breakfast was ok.
Carol
2025 年 3 月入住 4 晚
10/10
Maravilhoso hotel!!!
Mariel
2025 年 3 月入住 3 晚
10/10
all above .
Tina
2025 年 2 月入住 9 晚
10/10
Hotel excelente com pequeno almoço variado.
Atendimento excelente.
真实旅客
2025 年 2 月入住 3 晚
6/10
We arrived early in the morning after an overnight flight. Checkin time in nominally 3pm, but the hotel isn't busy and we hoped for an earlier checkin. No such luck; it was well after 3 when we got our room and Expedia Gold benefits seemed to contribute to the problem.
We got an email a couple of days before our stay to say that the kitchen would be closed for more than half our stay. It didn't affect us because we didn't plan to eay dinner there anyway, but it seemed rather unprofessional as they must have known much longer ahead that this was happening.
The breakfast was good but erratic. Food in the steam trays was NEVER hot. And we only had pineapple a few days despite there being a pineapple plantation with really good fruit in the Azores. Toaster was useless.
Overall a good hotel but not enough attention to detail.