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关于安娜堡福朋酒店的点评

3.5 out of 5
安娜堡福朋酒店
3200 Boardwalk Street, Ann Arbor, MI

点评

8.8

超赞

10 分 - 超赞。553 条好评，共有 1001 条点评" "
8 分 - 还可以。293 条好评，共有 1001 条点评" "
6 分 - 一般。95 条好评，共有 1001 条点评" "
4 分 - 很差。35 条好评，共有 1001 条点评" "
2 分 - 糟糕。25 条好评，共有 1001 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Hao

Susan 于 2015年09月5日 的回复
Thank you for your star rating!! We look forward to your next visit to Ann Arbor! Regards, General Manager

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施
Nice hotel with comfortable room.
2024 年 5 月入住 1 晚

10/10 超赞

Robert，Naples

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place with good access to Ann Arbor.
2024 年 4 月入住 2 晚

10/10 超赞

Ann

满意：清洁度、员工和服务、住宿条件和设施
Outstanding hospitality at check in. The rooms very quiet!
2024 年 5 月入住 3 晚

8/10 还可以

Peter

2024 年 4 月入住 1 晚

10/10 超赞

Bertha

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for being a guest at our hotel! I am glad to hear you enjoyed your stay and hope you will choose us again for your future stays in Ann Arbor.

8/10 还可以

Alessandro

满意：清洁度、员工和服务、服务设施、住宿条件和设施
None
2024 年 3 月入住 2 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for staying at our hotel. We are happy to hear you enjoyed your stay at our hotel.

8/10 还可以

Sergio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clea and spacious. Good breakfast and dining area.
2024 年 2 月入住 1 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for staying at our hotel. We hope you will choose us again for your future stays in Ann Arbor.

10/10 超赞

Hannah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for staying at our hotel! We are glad to hear you enjoyed your stay!

8/10 还可以

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only issue was TV not working for stay.
2024 年 2 月入住 2 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for staying at our hotel. We apologize the TV was not working during your stay. We can assure you, we have done an upgrade and our TVs are working now and hope you will choose us again for your stay in Ann Arbor.

10/10 超赞

JILLIAN，St Clair Shores

2024 年 2 月入住 1 晚
D'uante Finney 于 2024年04月4日 的回复
Thank you for staying at our hotel. We are happy to hear you enjoyed your stay!

10/10 超赞

mike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great spot
Great location, good price.
2024 年 1 月入住 1 晚
D'uante Finney 于 2024年02月9日 的回复
Thank you for being a guest at our hotel! We are happy to hear your stay was a great one and hope you choose us again for your next visit to Ann Arbor.

10/10 超赞

Marie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was roomy and very clean. Needing smelled wonderful. Reception clerks we very kind and considerate. Only thing need more sugar & cream for coffee.
2024 年 1 月入住 1 晚
D'uante Finney 于 2024年02月9日 的回复
Thank you for being a guest at our hotel. We are glad to hear your stay was a great one. We will be sure to stock more sugar and cream for coffee in the future!

10/10 超赞

ANAMARIA，Ann Arbor

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Regretfully, Our room #136 had a VERY finicky HVAC unit
2024 年 1 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for being a loyal guest to our hotel. I apologize that the AC in the room was giving you trouble. We have made sure to get that fix right away. We hop you will choose us again for your next stay in Ann Arbor!

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for being a guest at our hotel. We are happy to here you enjoyed your stay at our hotel and hope you will choose us again in the future!

6/10 一般

Kimberly

满意：员工和服务
The toilet didn’t work properly. It was disgusting. I had to take off the lid and flush continuously to clear it. Ridiculous
2023 年 12 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for staying at our hotel. We regret to hear your toilet was not working properly during your stay. We have made sure to have that replaced so this won't be any issue for any of our guest.

8/10 还可以

Dirk

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed on the 6th floor, no ice machine. Had to go down to the lobby just to get ice for my room Seriously, it's just ice. So what if someone uses a little extra for a cooler. Cutting overhead at the convenience of the patron.
2023 年 12 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for stay at our hotel. We apologize for the ice machine being taken away. We are always willing to fill up coolers for any of our guest down in our lobby.

10/10 超赞

Faizal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a very pleasant stay.
2023 年 12 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for staying at our hotel! We are pleased to hear you had a pleasant stay at our hotel!

10/10 超赞

Rui

2023 年 11 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for staying at our hotel! We are happy to hear you enjoyed your stay!

10/10 超赞

ZHIHAI，MISSISSAUGA

2023 年 11 月入住 1 晚
D'uante Finney 于 2024年01月25日 的回复
Thank you for staying at our hotel. We are pleased to hear you enjoyed your stay at our hotel!

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good for getting to Michigan Stadium.
2023 年 10 月入住 2 晚
GM 于 2023年10月20日 的回复
Thanks for staying with us!!Regards,Susan

6/10 一般

Ameeya

与家人出行
满意：员工和服务
不满意：清洁度
Not happy
There were a ton of teenagers in the hotel this weekend and no one could control them. They ran through the halls they were loud and just made us extremely uncomfortable. The hotel is too expensive to have the kind of experience I had. I probably won’t ever stay there again.
2023 年 10 月入住 2 晚
D'uante Finney 于 2023年10月10日 的回复
Thank you for staying at our hotel. We apologize that this stay was not an adequate one for you. You strive to achieve your highest recommendation and we fell short of that. We do have security on site that did handle the situation with the children and escorted them back to their parents. Again, we apologize for any inconvenience this has caused for your stay.

10/10 超赞

robert，fords

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Also service was excellent
2023 年 10 月入住 2 晚
D'uante Finney 于 2023年10月10日 的回复
Thank you for staying at our hotel! We are glad to hear you had another lovely stay at our hotel and hope you will continue to choose our hotel when you travel to Ann Arbor!

10/10 超赞

Syed

满意：清洁度、员工和服务、住宿条件和设施
Good hotel. Tesla chargers available
2023 年 10 月入住 1 晚
D'uante Finney 于 2023年10月10日 的回复
Thank you for being a loyal guest at our hotel! We are happy to hear you enjoyed your stay with us and glad to hear you were able to access the Tesla chargers we have on site. We hope you will choose us again when visiting Ann Arbor!

8/10 还可以

Lisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was very nice, comfortable and was clean. I suggest letting guests know that there are minimal towels and cloths in the room if more than 2 guests are staying.... before the guest gets to their room and becomes comfortable.
2023 年 9 月入住 1 晚
GM 于 2023年09月11日 的回复
Thank you for being our guests!Kind Regards,Susan

10/10 超赞

puneet

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
GM 于 2023年09月11日 的回复
Thank you for choosing the Sheraton Ann Arbor and for being our guests!Regards,Susan

6/10 一般

Claudia

不满意：住宿条件和设施
2023 年 8 月入住 2 晚
GM 于 2023年08月30日 的回复
Hello and thank you for being our guest and for your feedback. We are sorry that you did not fully enjoy your stay with us. Please feel free to let us know how we can do better the next time you are in Ann Arbor.Regards,Susan

10/10 超赞

Soudabeh

与配偶出行
满意：服务设施
Everything was perfect
2023 年 8 月入住 1 晚
D'uante Finney 于 2023年08月29日 的回复
Thank you for being a guest at our hotel! We are glad to here your stay was perfect and we hope that you will choose us again!

10/10 超赞

Karen

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Like the vibe
2023 年 8 月入住 2 晚
D'uante Finney 于 2023年08月22日 的回复
Thank you for staying at our hotel! We are happy to hear your stay was exceptional and we hope you will choose us again for your next stay in Ann Arbor!

8/10 还可以

Bertha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is well situated. 15 minutes away from U Michigan. Quiet, safe and clean. The only thing that intrigued me is that when they sent this survey they sent it to my daughter’s email who was not with me, does not live with me and had nothing to do with this reservation. I found very concerning that they use other people’s email to communicate. What else will they be sending with my information to someone else.
2023 年 8 月入住 2 晚
D'uante Finney 于 2023年09月1日 的回复
Thank you for being a guest at our hotel! We are glad to here your stay with us was a quiet and safe one. As for the survey and email address, the survey will send to the email that the reservation was booked with and on file. I am sorry this went to the wrong email and can assure we do not send anyone's information to anyone other than what's on the reservation. Again we apologize for any inconvenience this may have caused.

2/10 糟糕

Kushagra

与家人出行
满意：住宿条件和设施，清洁度
不满意：客房舒适度，员工和服务
2023 年 8 月入住 1 晚
D'uante Finney 于 2023年08月22日 的回复
We are sorry to hear your stay with us was not up to your expectations. If there is anything we could change, we always encourage feedback so we can improve on our guest experience.

8/10 还可以

Sara

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
D'uante Finney 于 2023年08月22日 的回复
We are glad you choose the Sheraton Ann Arbor to stay at our hotel and we are happy to hear your stay went well and hope you choose us again when booking your next stay in Ann Arbor.

10/10 超赞

Patrick

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facility, excellent options for coffee and snacks, very good breakfast options, staff very friendly
2023 年 8 月入住 1 晚
D'uante Finney 于 2023年08月8日 的回复
Thank you for being a guest at our hotel and we are happy to hear your stay with us was exceptional and we up your will choose us again for your future stays!

8/10 还可以

Ricardo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
quiet and nice
2023 年 7 月入住 2 晚
D'uante Finney 于 2023年08月1日 的回复
Thank you for being a loyal guest to our hotel. We are happy to here you and a quiet nice stay.

10/10 超赞

Karen

2023 年 7 月入住 2 晚
D'uante Finney 于 2023年08月17日 的回复
Thank you for being a guest at our hotel! We are glad to here you stay with us was exceptional and we hope you will choose us again for your next visit to Ann Arbor!

8/10 还可以

Donna

2023 年 7 月入住 2 晚
Duante Finney 于 2023年07月29日 的回复
Thank you for being a loyal guest to our hotel. If there is anything we could have done differently to earn a 10, please let us know.

8/10 还可以

Roz

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice hotel. Convenient to U of M
2023 年 7 月入住 3 晚
D'uante Finney 于 2023年07月29日 的回复
Thank you for being a loyal guest to our hotel. If there is anything we could have done differently to earn a 5, please let us know.

10/10 超赞

Craig

2023 年 7 月入住 1 晚
D'uante Finney 于 2023年07月29日 的回复
Thank you for being a loyal guest to our hotel and we are happy to know your stay was at the highest degree!

10/10 超赞

Jeffrey

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We stayed one night during a campus tour and athletic camp for our daughter. The room was very clean and spacious. The staff was lovely and we were very comfortable during our stay. We only stayed one night but it was very quiet, easy to get to and convenient parking.
2023 年 7 月入住 1 晚
D'uante Finney 于 2023年07月29日 的回复
Thank you for being a loyal guest to our hotel. We are glad to hear your one night stay exceed your expectation and we hope you will choose us again for your future stays!

10/10 超赞

Hui

满意：住宿条件和设施
2023 年 7 月入住 1 晚
General Manager 于 2023年07月17日 的回复
Thank you for being our guest!Susan

6/10 一般

kendra

2023 年 7 月入住 1 晚
Duante Finney 于 2023年08月1日 的回复
Thank you for being a guest at our hotel. If there was anything we could have done to earn a 5, please let us know and we will improve on our service.

10/10 超赞

Michelle

2023 年 7 月入住 2 晚
D'uante Finney 于 2023年08月1日 的回复
Thank you for being a loyal guest at our hotel! We are happy to hear you enjoyed your stay!

10/10 超赞

Hui

2023 年 7 月入住 1 晚
D'uante Finney 于 2023年09月1日 的回复
Thank you for staying at our hotel! We are happy to hear that your stay us was great one and we hope that you will choose us again for your next visit to Ann Arbor!

10/10 超赞

Haydee

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice clean space. Friendly staff, easy parking and family friendly.
2023 年 6 月入住 1 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 超赞

Margaret

与家人及幼儿出行
Great facility! Very friendly and helpful staff!
2023 年 6 月入住 2 晚
D'uante Finney 于 2023年06月30日 的回复
Thank you for staying with us and we a happy you enjoyed your stay!

10/10 超赞

Janie，Cottam

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Fabulous staff, very friendly and efficient. Room was great too. We couldn’t fault the full experience.
2023 年 6 月入住 1 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 超赞

Christie

2023 年 6 月入住 1 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 超赞

Patti

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Great set up. We liked the outdoor pool area to enjoy a beverage and get csught up with friends. Staff was attentive and top notch
2023 年 6 月入住 2 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay. Thank you for dining in our establishment and we hope to see you again.

10/10 超赞

Wilson

2023 年 6 月入住 1 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.

10/10 超赞

Jessica

2023 年 6 月入住 1 晚
D'uante Finney 于 2023年06月27日 的回复
Thank you for being a guest at our hotel and we are happy you enjoyed your stay.