The house was great! This seems to be a very nicely kept home. The yard/patio area was nice and we enjoyed the outdoor seating as well as the ping pong table and other yard games. Overall it was a good stay.
We did have a few issues, only 1 of them we bothered to report to the rental manager.
When we arrived, the dishwasher was still full of dishes and many in the drawers were dirty. The master bedroom sliding glass door as well as one of the sliders in the kitchen DO NOT LOCK!
The only thing we reported was the dirty pool. When we arrived at the home around 5pm on Saturday (check in is after 4pm), the maintenance people were still in the home. We noticed the pool was dirty and were told by maintenance that the pool company was not scheduled until Monday to clean it. Later in the evening, we attempted to clean it ourselves with the pool skimmer net and noticed that the filter was not working properly, and the pool was full of "particles" not just leaves. We called the office on Sunday to ask for someone to be sent out for repair. They agreed to send out their maintenance man and again stated the pool company would be out Monday. The maintenance man did come back out (same fella) and could do nothing to improve the pool filter situation except "turn it up". Monday after waiting nearly the entire workday for the pool company to show up, I called again to the rental office and was told that we were still on the pool companies schedule, and he would be out before 6pm. She also said she would follow up with me afterwards to make sure everything was taken care of.. Minutes later, he showed up. Would not speak to us, used the skimmer for leaves, tested the water, dumped some chemical in and left. He did not vacuum the large amounts of sand out, he did not wipe down the dirty walls with the brush he brought in with him and he did absolutely NOTHING with the filer/pump equipment. I never received any other call or acknowledgement from the rental agency to date. It was pretty sad to rent a lovely home with a dirty pool for a week. Again, this is a nice home and if you don't mind a dirty pool, it's a wonderful place to stay! Hopefully, they will be able to repair the pool issues prior to the next renters stay. OH, and a house full of adults HATE pool door alarms which are apparently mandatory in Anna Maria.