「The bed was comfy. Room was clean. Very disappointed after driving all day in the heat that the pool (the reason we chose the hotel) was not working. Also the oatmeal was very watery and that is what I always like for breakfast. Probably will not choose this location next time.」
「Management Chaos and Extremely Poor Service (Stayed 12/26-12/27)
My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason.
I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family...