4/10 很差
Harold
与配偶出行
2024年04月26日
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Didn't like:
1. check in -- didn't like the small luggage carts with no ability to hang clothes. There was a place to hang clothes on the handle but when we tried it our clothes got tangled in the wheels.
2. The soap, shampoo, conditioner in the shower were basically anonymous. The print is almost the same shade as the background on the bottles. Try taking a shower in your facility.
3. The faucet in the sink is poorly designed. It doesn't project far enough into the bowl of the sink. Water splashes everywhere when you try to use it.
4. MOST ANNOYING-- I heard the woman in the coffee shop tell a customer that guests are entitled to one free coffee. However, she charged my husband $4.22 for the coffee. She said we could get it taken off our bill at checkout but there was no one at the front desk. After waiting several minutes, we could not wait any longer and had to leave. We deserve at least our $4.22 back.
5. We recommend that you try spending a night at your own hotel, and then tell us why we would want to return.
Harold
2024 年 4 月入住 1 晚