套房, 1 间卧室, 河景 | 客房景观

关于阿普尔顿河滨万怡酒店的点评

3 out of 5
阿普尔顿河滨万怡酒店
101 South Riverheath Way, Appleton, WI

点评

9.4

绝佳

10 分 - 超赞。286 条好评,共有 374 条点评" "
8 分 - 还可以。68 条好评,共有 374 条点评" "
6 分 - 一般。9 条好评,共有 374 条点评" "
4 分 - 很差。7 条好评,共有 374 条点评" "
2 分 - 糟糕。4 条好评,共有 374 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.8/10

住宿条件和设施

9.4/10

环保

点评

8/10 还可以

Tracy,Eland

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Beautiful location
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月13日 的回复
Tracy, thank you for your positive feedback! We're thrilled that you enjoyed the picturesque setting of Courtyard Appleton Riverfront. We hope you will visit us again soon in Appleton. Your satisfaction means a lot to us!

4/10 很差

Harold

与配偶出行
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Didn't like: 1. check in -- didn't like the small luggage carts with no ability to hang clothes. There was a place to hang clothes on the handle but when we tried it our clothes got tangled in the wheels. 2. The soap, shampoo, conditioner in the shower were basically anonymous. The print is almost the same shade as the background on the bottles. Try taking a shower in your facility. 3. The faucet in the sink is poorly designed. It doesn't project far enough into the bowl of the sink. Water splashes everywhere when you try to use it. 4. MOST ANNOYING-- I heard the woman in the coffee shop tell a customer that guests are entitled to one free coffee. However, she charged my husband $4.22 for the coffee. She said we could get it taken off our bill at checkout but there was no one at the front desk. After waiting several minutes, we could not wait any longer and had to leave. We deserve at least our $4.22 back. 5. We recommend that you try spending a night at your own hotel, and then tell us why we would want to return.
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月2日 的回复
Harold, we appreciate your feedback and it's disappointing to read that your stay didn't quite meet your expectations. We note your experience with the luggage carts as well as your difficulties reading labels on our bath amenities. Your mention of an improper sink faucet design– which caused unwanted water splash– is equally important for us to consider.Also, the inconsistencies with the complimentary coffee service needs our prompt attention, and your comments will be used to further improve our guest services. You should have received an appropriate response regarding the refund of the coffee charge, our apologies for the inconvenience.We take your suggestion of spending a night in our rooms seriously; it will allow us to understand firsthand any potential areas that need more attention.We value your honest input and we hope you would reconsider staying with us in the future. We're committed to providing a better experience.

10/10 超赞

Joe

满意:清洁度、员工和服务、住宿条件和设施
Great location with a nice walking trail right next to the hotel on the river. Very safe location
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月23日 的回复
Joe, it's wonderful to hear you enjoyed your stay at Courtyard Appleton Riverfront. We're thrilled you appreciated our prime location and the peaceful walking trail by the river. Safety and convenience are always among our top priorities. We look forward to welcoming you back on your next trip.

10/10 超赞

Tamara

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月20日 的回复
Tamara, thank you for your high rating of Courtyard Appleton Riverfront. It's delightful to know you enjoyed your stay and we hope to welcome you back in the future.

10/10 超赞

Wendy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful by the river! Clean and new!
2024 年 2 月入住 2 晚
Customer Service 于 2024年02月5日 的回复
Wendy, it's exhilarating to hear such positive comments about Courtyard Appleton Riverfront! We're thrilled that you appreciated our pristine environment and modern amenities. More so, your enjoyable experience by the river is exactly what we aim for. Thank you for your review and we look forward to hosting you again.

10/10 超赞

Dawn Macedo

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel right on the river!!
Great hotel right on the water, our room views were breathtaking!!!
2024 年 1 月入住 1 晚
Customer Service 于 2024年01月29日 的回复
Dawn, it's delightful to read about your experience at Courtyard Appleton Riverfront. We're thrilled to hear that you appreciated the waterside location and that the views from your room left a lasting impression. We hope to welcome you back in the future for more breathtaking experiences.

10/10 超赞

Renee

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Customer Service 于 2024年01月27日 的回复
Thanks for sharing this perfect rating, Renee!We're thrilled to hear you enjoyed your stay at Courtyard Appleton Riverfront! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Concert trip
Great location! Next door to venue, right on the river. Food close by.
2024 年 1 月入住 1 晚
Customer Service 于 2024年01月27日 的回复
John, it's wonderful to hear that you've appreciated the convenient location of Courtyard Appleton Riverfront, right next to the venue and near excellent dining options. It's our pleasure to serve you, and we hope to welcome you back in the near future.

10/10 超赞

Jessica

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Customer Service 于 2024年01月16日 的回复
Thank you for the great rating, Jessica!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Appleton Riverfront! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 超赞

Sean

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good overall
Overall very good stay. Love that they have a starbucks in the hotel. Limited options for starbucks and breakfast and also very expensive breakfast
2024 年 1 月入住 2 晚
Customer Service 于 2024年01月9日 的回复
Sean, it's delightful to hear that you had an enjoyable stay at Courtyard Appleton Riverfront. We're glad you made use of the convenience of having a Starbucks inside the hotel. We appreciate your feedback regarding the variety and cost of breakfast options and will use it to consider enhancements in the future. We hope to host you again soon.

10/10 超赞

Debra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was fast and the desk clerk was friendly, professional and informative. Room is very clean and spacious. The view overlooking the river is great.
2023 年 12 月入住 1 晚
Customer Service 于 2023年12月8日 的回复
Debra, it's a delight to hear your check-in experience at Courtyard Appleton Riverfront was swift and welcoming. Our aim is to deliver comfortable and pristine accommodations with pleasing views. Your kind words towards our front desk colleague are greatly valued. We hope to serve you again soon.

10/10 超赞

Aaron

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Customer Service 于 2023年12月5日 的回复
Aaron, your lovely rating for Courtyard Appleton Riverfront is greatly appreciated! We hope you had a memorable experience and we look forward to welcoming you back soon.

10/10 超赞

Ann

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked the location for the walk-in shower, but the staff were above and beyond friendly and accommodating! The outdoor patio and riverfront location are lovely, would definitely stay again!
2023 年 11 月入住 2 晚
Customer Service 于 2023年12月5日 的回复
Ann, it's wonderful to hear about your delightful stay at Courtyard Appleton Riverfront! We're thrilled you cherished the walk-in shower feature and the outdoor patio's riverfront view. Our devoted team members certainly find joy in elevating guest experiences. We excitedly anticipate your return in the future!

10/10 超赞

Patricia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the smart tv options to access your own netflex and other streaming services. Comy beds and beautiful peaceful location.
2023 年 11 月入住 1 晚
Customer Service 于 2023年12月5日 的回复
Patricia, we're thrilled to hear you enjoyed the smart TV options and were able to relax with your preferred streaming services at Courtyard Appleton Riverfront. It's also wonderful to hear the cozy beds and serene surroundings added to your enjoyable stay. We hope that your travels bring you back soon.

10/10 超赞

Teng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Customer Service 于 2023年11月21日 的回复
Thank you for the fantastic rating, Teng!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Appleton Riverfront! We can't wait to see you again soon.

10/10 超赞

JAMES,SHAKOPEE

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we arrived it was a dream! The staff was so friendly and knowledgeable.This was our 3rd stay at that hotel. We stay for the Packer games. Appleton is a nice city and the hotel is absolutely wonderful! We will be back next year!
2023 年 11 月入住 2 晚
Customer Service 于 2023年11月8日 的回复
James, it's heartening to hear you had a dream-like experience at Courtyard Appleton Riverfront. We're especially pleased our knowledgeable team members left a great impression and you continue to choose us as your stay of choice during the Packer games. We're thrilled you enjoy both our hotel and the charms of Appleton city. We can't wait to welcome you back next year!

10/10 超赞

Lois

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My favorite Courtyard Marriott
One of the best Marriotts I ever stayed in! Loved the location and the quiet.
2023 年 10 月入住 2 晚
Customer Service 于 2023年11月1日 的回复
Lois, it's wonderful to hear that your stay at the Courtyard Appleton Riverfront was remarkable! We're delighted to know that our prime location and tranquil setting met your expectations. We can't wait to welcome you back for another excellent stay.

4/10 很差

Molly

与家人出行
满意:服务设施
不满意:员工和服务
Staff was not helpful
2023 年 10 月入住 1 晚
Customer Service 于 2023年10月22日 的回复
Molly, we regret to hear that your interactions didn't meet your expectations. Our colleagues ordinarily strive to provide a top-notch service and it's regrettable to know we missed the mark this time. Your feedback is valuable, and we will take it into consideration to improve our guest experience. Thanks for sharing with us.

10/10 超赞

Heather

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean room, convenient location. Would definitely stay again.
2023 年 10 月入住 2 晚
Customer Service 于 2023年10月8日 的回复
Heather, it's great to hear you enjoyed your stay at the Courtyard Appleton Riverfront. We're glad your accommodations were clean and our location was suitable for your needs. Our team members appreciate your kind words. We look forward to your next visit!

10/10 超赞

JESSICA

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
VERY NICE
2023 年 10 月入住 1 晚
Customer Service 于 2023年10月5日 的回复
Thank you for the wonderful rating, Jessica!It's fantastic you enjoyed your time at Courtyard Appleton Riverfront so much! We look forward to hosting you again soon for another amazing experience!

6/10 一般

Katherine

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Property was fine and convenient; but the staff was prickly. The night manager we unnecessarily gruff with my husband during check in under the guise that he could only deal with me as my name was on the reservation. This has never happened at a Marriott before and I found the position ridiculous and the tone disrespectful.
2023 年 8 月入住 5 晚
Customer Service 于 2023年09月5日 的回复
Katherine, we appreciate your feedback. It's good to hear you found our location convenient. We sincerely regret any unwelcome feelings experienced during the check-in process. We aim for a pleasant and seamless experience and it seems we fell short this time. We'll address this concern with our team members to ensure understanding and adherence to policies. We hope to have another opportunity in the future where we can provide you with a more enjoyable experience.

10/10 超赞

William

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Customer Service 于 2023年09月5日 的回复
Thanks for the outstanding rating, William!We're delighted your time at Courtyard Appleton Riverfront was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 超赞

Marjorie

与配偶出行
满意:服务设施
We loved the huge fire pit that people could gather around later in the day. The Riverwalk was such a bonus—a great advantage over all those hotels located in the much busier areas. We walked it in the evening and again early in the morning—-beautiful.
2023 年 9 月入住 1 晚
Customer Service 于 2023年09月3日 的回复
Marjorie, it's delightful to know you thoroughly enjoyed your stay at Courtyard Appleton Riverfront. We agree, the expansive fire pit makes for a fantastic gathering point. We also appreciate your recognition for our prime location near the serene Riverwalk. The opportunity for peaceful walks truly sets us apart from other places. We hope our picturesque surroundings and calming ambiance beckon you back in the future.

10/10 超赞

Michelle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚
Customer Service 于 2023年08月21日 的回复
Michelle, it's wonderful to see your perfect score for the Courtyard Appleton Riverfront! We hope you enjoyed every aspect of your stay. We anticipate the opportunity to welcome you back in the near future.

10/10 超赞

Cynthia

2023 年 8 月入住 2 晚
Customer Service 于 2023年08月13日 的回复
Thank you for the fantastic rating, Cynthia!It's outstanding you had such a wonderful experience at Courtyard Appleton Riverfront. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Customer Service 于 2023年08月8日 的回复
We're thrilled to see your perfect score! At Courtyard Appleton Riverfront, it's always our aim to provide an excellent stay. We look forward to seeing you again soon!

2/10 糟糕

Jessica

2023 年 7 月入住 1 晚
Customer Service 于 2023年07月25日 的回复
We appreciate your feedback, Jessica.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 超赞

Barbara

与配偶出行
满意:住宿条件和设施,员工和服务
Excellent service, comfort, convenience. A place where you can relax and recover from your journey.
2023 年 6 月入住 1 晚
Customer Service 于 2023年06月28日 的回复
Thank you for the 5/5 rating, Barbara!It's excellent you enjoyed your time at Courtyard Appleton Riverfront so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 超赞

Noelle

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
Customer Service 于 2023年06月22日 的回复
Thanks for the perfect rating, Noelle!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Appleton Riverfront.Have a wonderful day!

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet riverfront getaway
Comfy bed and pillows, and a quiet part of town made for good sleeping. I always bring my own pillow, but it was not necessary in this case, as the pillows were excellent. Room darkening shades block most light, but bleed-through at the edges meant I still had to use a sleep mask to sleep to 7 or 8 am, as I am super sensitive to light when sleeping. Air conditioning was excellent. Great location on the river with nice patio on the back, and short walk along the river path to Tempest coffee house makes this an awesome place for proximity to one of the best breakfast and coffee places i the city. Shower and bathroom amenities were top-notch. Just a great place all around. Will most likely stay there again next time I'm in Appleton.
2023 年 6 月入住 4 晚
Customer Service 于 2023年06月20日 的回复
David,Thank you for taking the time to share your recent experience at Courtyard Appleton Riverfront. We are overjoyed to hear that you found the bed and pillows to be comfortable, allowing you to enjoy a restful sleep. It's pleasing to know that you didn't need to use your own pillow, a testament to the quality of our bedding. Although the room darkening shades blocked most of the light, we apologize for the slight bleed-through at the edges that required you to use a sleep mask. We appreciate the feedback and we will look into ways to improve this aspect for future guests.We're glad that you found our air conditioning to be excellent, ensuring a comfortable climate in your room during your stay. The great location on the river is indeed one of the highlights of Courtyard Appleton Riverfront, and we're happy you were able to enjoy the patio and the beautiful view. We are also delighted to know that our proximity to Tempest coffee house contributed to an enjoyable stay, as we understand the importance of easily accessible breakfast and coffee options.It's fantastic to hear that you appreciated our shower and bathroom amenities, contributing to an overall enjoyable experience at our property. We are grateful for your kind words and look forward to welcoming you back the next time you're in Appleton. Safe travels until then!

10/10 超赞

Douglas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
Customer Service 于 2023年06月20日 的回复
Thank you for taking the time to leave this wonderful rating, Douglas! We hope to see you again soon at Courtyard Appleton Riverfront so we can share yet another amazing experience!

10/10 超赞

Cindy

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful place on the river.
2023 年 6 月入住 2 晚
Customer Service 于 2023年06月6日 的回复
Thank you for this excellent rating, Cindy!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Appleton Riverfront! We'd love to host you again someday for yet another unforgettable visit.

10/10 超赞

Ulrich

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Nice stay in Appleton with great view on the Fox River
2023 年 6 月入住 1 晚
Customer Service 于 2023年06月5日 的回复
Thanks for the wonderful review, Ulrich!We're delighted your time at Courtyard Appleton Riverfront was so fantastic! We care deeply about the happiness of our guests so it's amazing we could share our beautiful views with you. We aim to please and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience!

10/10 超赞

Katrina

满意:住宿条件和设施,员工和服务
2023 年 5 月入住 1 晚
Customer Service 于 2023年05月28日 的回复
Thanks for the perfect rating, Katrina!We're pleased to hear that you have fully enjoyed your stay at Courtyard Appleton Riverfront, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 超赞

Dan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚
Customer Service 于 2023年05月22日 的回复
Thank you for sharing your perfect rating with us, Dan!It's wonderful to see how much you appreciated your time at Courtyard Appleton Riverfront! We want everyone to feel right at home at our wonderful establishment. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 还可以

Robin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful. It was impossible to enjoy the outdoor spaces due to lake flies. It will be a deciding factor in the future.
2023 年 5 月入住 1 晚
Customer Service 于 2023年05月22日 的回复
Hello Robin,Thank you for taking the time to share your experience at the Courtyard Appleton Riverfront. It is delightful to know that you found the property beautiful. The team strives to maintain an aesthetic and comfortable atmosphere for all guests, and it is always rewarding to receive positive feedback about the property.Regarding the outdoor spaces and lake flies, we understand that such occurrences can hinder the overall experience. Though the appearance of lake flies is an environmental factor beyond our control, the Courtyard Appleton Riverfront team is committed to finding effective solutions to minimize their impact on guests' enjoyment of outdoor spaces. Your feedback is valuable and provides us with an opportunity to consider new measures and improvements where possible.In the future, please do not hesitate to inform the team of any inconveniences you may encounter during your stay. They will be more than happy to assist you in finding alternative outdoor spaces or recommending appropriate times to enjoy the surroundings when the presence of lake flies is reduced.Once again, thank you for your review, and we hope that despite this issue, you will continue to consider Courtyard Appleton Riverfront as a destination for your future visits to the area. We look forward to providing you with an even more enjoyable stay next time.

6/10 一般

Katie

2023 年 5 月入住 1 晚
Customer Service 于 2023年06月4日 的回复
Thank you for the feedback, Katie.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 超赞

Kellee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 1 晚
Customer Service 于 2023年05月22日 的回复
Kellee, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Courtyard Appleton Riverfront!

10/10 超赞

Lynette

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great and beautiful hotel. Our room was not made up nor were our towels replenished.
2023 年 4 月入住 2 晚
Customer Service 于 2023年05月1日 的回复
Thanks for the nice rating, Lynette!We're glad to hear that you enjoyed your stay with us. We're happy that you loved our beautiful property. Regarding your concerns with our housekeeping, we will bring those to the attention of our team as we continue to improve for the future.We'd love to share a more positive experience with you next time.

10/10 超赞

Alison

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel! I won’t stay anywhere else in Appleton.
2023 年 4 月入住 3 晚
Customer Service 于 2023年04月25日 的回复
Thank you for sharing, Alison!At Courtyard Appleton Riverfront, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 超赞

Becky M

2023 年 4 月入住 1 晚
Customer Service 于 2023年05月13日 的回复
Thank you for the 5 out of 5 rating, Becky!We're thrilled to see how much you enjoyed staying at Courtyard Appleton Riverfront. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 超赞

Lauren

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love staying here! The staff is so accommodating to both myself and my two Frenchies. The location is great, and the price is set just right. Thank You!
2023 年 4 月入住 3 晚
Customer Service 于 2023年04月20日 的回复
Thanks for sharing the excellent review with us, Lauren!We're so glad that you had an exceptional experience at Courtyard Appleton Riverfront from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!

6/10 一般

Brandon

满意:清洁度
不满意:服务设施
2023 年 4 月入住 2 晚
Customer Service 于 2023年05月8日 的回复
We appreciate the feedback, Brandon.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 超赞

Kathleen

2022 年 12 月入住 5 晚
Customer Service 于 2023年04月15日 的回复
Thank you for sharing your thoughts with us, Kathleen!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Courtyard Appleton Riverfront. Thank you and have a lovely day!

10/10 超赞

Chris

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Check in was super easy and quick, and the same with checkout. We never heard our neighbors, if we had any. We had a King bed and had plenty of room. Comfortable too.
2023 年 3 月入住 1 晚
Customer Service 于 2023年03月23日 的回复
Thanks for the great review, Chris!It's wonderful you enjoyed your stay at Courtyard Appleton Riverfront so much! We strive for excellence so we're thrilled you appreciated not only our efficient front desk staff and quiet atmosphere, but also our comfortable and spacious rooms! Your praise lets us know we're doing our job!We can't wait to host you again soon for another amazing experience!

8/10 还可以

Dawn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend getaway
Nice hotel, only small issue we noticed was no exhaust fan in bathroom (or it wasn’t working). Otherwise a pleasant stay.
2023 年 3 月入住 1 晚
Customer Service 于 2023年03月21日 的回复
Thank you for the review, Dawn!It's excellent you enjoyed your time with us so much! We care deeply about the happiness and satisfaction of our guests so we'll address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean. Large lobby/social area, nicely laid out. Clean and comfortable rooms. Great staff. Very helpful.
2023 年 3 月入住 2 晚
Customer Service 于 2023年03月7日 的回复
Thanks for the excellent review!We're delighted your time at Courtyard Appleton Riverfront was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean and comfortable rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Room was clean, bed was comfortable, great night stay.
2023 年 3 月入住 1 晚
Customer Service 于 2023年03月7日 的回复
Thank you for the excellent review, Michael!It's lovely you had such a pleasant experience at Courtyard Appleton Riverfront! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

8/10 还可以

Danna,Overland Park

与家人出行
满意:住宿条件和设施,员工和服务
My only issue was that it was a hassle to order food at the hotel. The cafe was understaffed and the hours were limited. Quality of service not high. No complimentary tea or coffee or even water upon arrival, which I think should be basic hospitality at any hotel. Beautiful hotel, rooms, and location in a lovely town.
2023 年 2 月入住 3 晚
Customer Service 于 2023年03月2日 的回复
Thank you for taking the time to share your 4/5 review with us, Danna.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon.

8/10 还可以

Darlene

2023 年 2 月入住 1 晚
Customer Service 于 2023年03月19日 的回复
We appreciate your lovely rating, Darlene!The satisfaction of our guests is important to us so we can't wait to see you back again at Courtyard Appleton Riverfront soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!