"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."
"Staff were exceptionally helpful in arranging a taxi to the airport and very nice to deal with. Stunning hotel and spotlessly clean. Great location …thank you kind staff "
"Je recommande cet hotel que je pratique depuis quelques annees . Tres facile a trouver Gps et un parking symoa vaste . Accueil tres bien , des chambres suites tres belles et spacieuses , literie de qualité . Petit dejeuner tres bien terrasse ou interieur.
Que des bonnes choses dans cet hotel , un veritable club accord qui merite une palme d'honneur . J'etais hier a cet hotel . Accueil et depart tres bien . Je Recommande cet hotel."
"Lieu (parc et batisse) magnifique, calme, propre, super petit dejeuner et tout confort : du haut de gamme!
L accueil et les conseils sont extraordinaires et chaleureux.
A recommander !
"
"Our experience at Demeure Flore was exceptional and one of a kind. Fracesco welcomed us warmly and made us the best meal of our trip which we enjoyed in his lovely garden nestled in the French countryside. Our room was spacious and sparkling clean and it was like finding an oasis after a few long days of travel. The only sad thing was we were only able to stay one night. We hope to return some day. Grazie ancora Francesco!!!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Hotel de la Cité Carcassonne - MGallery Collection
10/10 Excellent
"What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful.
Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang!
The food in La Barbacane was delicious.
Excellent location, great as a base to explore Carcassonne on foot."
"I booked this hotel at the last minute and was extremely pleased with my choice. The hotel lobby was large, clean, and inviting, and the receptionist was friendly and very helpful. Our room was large and clean, and the bathroom sparkled. The accommodation was excellent! The downside however was the restaurant. Our dinners were expensive, bland, and the choices were limited at the buffet counter. The service was good, which helped mitigate an otherwise negative experience.
I highly recommend this hotel, but would suggest dining elsewhere. "
"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "
"Amazingly welcoming hosts! We really appreciated our stay at La Grande Maison and we not hesitate to book again if we are ever in the area. DO NOT skip on the breakfast, it was great!"
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