Rio de Janeiro Pedra do Arpoador Hotels

"More amenities in room needed and friendlier staff at reception and at the doors. The security guys have a face like no politeness, i know its a guard but needs to be polite to guests"

"The staff was wonderful. Everyone from the checkin, to the restaurants, to housekeeping. Directly across the street from a great beach. Great amenities too. And a feeling of safely throughout "

"Great staff, Great location"

"I rarely leave reviews, but I feel it is important to share this experience for other travelers. During our stay, a personal item (portable charger) went missing from our room. Only hotel staff had access (housekeeping and minibar service). We reported this immediately, but received no meaningful response or follow-up from the front desk or management. In addition, we experienced serious cleanliness concerns. There was visible mold in the room, and the bed sheets provided were not clean. Even a member of housekeeping acknowledged this, took photos, and confirmed the sheets were dirty. Despite reporting these issues, the front desk staff — specifically Claudette and Thays — repeatedly refused to assist, escalate the situation, or provide any resolution. At checkout, there was still no accountability, no apology, and no effort to make the situation right. Instead, we were asked to pay for minor items from the minibar, despite the unresolved issues during our stay. This experience was disappointing not only because of the issues themselves, but because of the complete lack of customer care and responsibility shown by staff. I hope management takes this seriously and improves both cleanliness standards and guest support moving forward."

" I had a great overall stay. The room was clean and comfortable, and the breakfast was very good. The only downside was that the breakfast options were almost the same every day, which can get repetitive if you’re staying for a longer period like I did. The staff were extremely friendly and welcoming, which really made a difference. The location is also a big plus, with a short and easy distance to the beach. The only real disappointment was that the gym and sauna were not working during my stay. Overall, a pleasant experience with just a few minor areas for improvement."

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"great location to the beach, and beautiful view and rooftop pool"

"Great area between two main beaches"

"We had an issue at the start — no air conditioning in the room — but this was satisfactorily resolved. I will come back. A good option vs other overpriced boutique hotels. "