The shower curtain is so out of date! Please remodel the bathrooms
marco
2022 年 6 月入住 1 晚
10/10 超赞
John
与家人出行
2022 年 6 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place for Ascot races
Very relaxing, lovely tiime. We will be back!
John
2022 年 6 月入住 2 晚
6/10 一般
Paula
团体旅客
2022 年 6 月 19 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Didn’t reach expectations
The hotel is very nice albeit tired in places. The staff were not trained, the receptionist had a very poor understanding of English. The waiters were not attentive, delivered wrong drinks when they finally did come over to serve. Having stayed at the Manor House and PennyHill park I had high expectations of this hotel being part of the same group.
Paula
2022 年 6 月入住 2 晚
8/10 还可以
Susan
2022 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I appreciate a hotel in central Surrey will be expensive but the room rate without breakfast was still high.
The room did not come with a fridge, which most hotels now provide.
The hotel kindly provided slippers on request but bathrobes were not provided.
Susan
2022 年 5 月入住 3 晚
10/10 超赞
Ian
与家人及幼儿出行
2022 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were wonderful. They were warm, attentive and helpful. The gardens are beautiful.
Ian
2022 年 5 月入住 1 晚
10/10 超赞
Jeremy
2022 年 5 月 8 日
Jeremy
2022 年 5 月入住 1 晚
10/10 超赞
Ann
与家人出行
2022 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were all very professional and helpful. Room was clean bright & airy.
Ann
2022 年 4 月入住 3 晚
10/10 超赞
Susan
团体旅客
2022 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Susan
2022 年 3 月入住 1 晚
10/10 超赞
Susan
2022 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Royal Berkshire weekend break
Excellent stay worth upgrading to a Cool room and very good value to include two course meal package at the hotel. Have stayed here many times
Lovely setting ideal for Windsor and beauty spots.
Susan
2022 年 2 月入住 1 晚
10/10 超赞
Alwyn
与家人出行
2022 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alwyn
2022 年 2 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2022 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely family stay
Lovely hotel with great service. Nothing was too much trouble. We had a fantastic meal at the hotel restaurant.
真实旅客
2022 年 2 月入住 1 晚
10/10 超赞
Lisa
团体旅客
2022 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic Suprise
This is a second time tostay at this hotel when attending the races. Service was exceptional taxi booked for us prior to arrival to take us to the race course. On booking in were delighted to find that we been upgraded to the best room in hotel. The Churchill Suite wow, made our day to stay in such luxurious surroundings of faded splendour. When enquired to find out why, we were ts if the room is not used then a random guest is choosen to be upgraded. What a fantastic customer service initiative.
Lisa
2022 年 1 月入住 1 晚
10/10 超赞
Kimberly,Alamo
与家人出行
2022 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exemplary customer service
Kimberly
2022 年 1 月入住 6 晚
10/10 超赞
james
2022 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
What a beautiful hotel.
Got to the hotel with my partner at 2am after a hectic day in london and couldnt quite believe just how beautiful the location , gardens and building was. The night porter showed us to our rooms and we were greeted to a coozy , clean and well look after room. In the morning we had a breakfast which tasted amazing and had a nice tour of the building. Will be coming back again !
james
2022 年 1 月入住 1 晚
10/10 超赞
Andrew
2022 年 1 月 9 日
Andrew
2022 年 1 月入住 1 晚
10/10 超赞
Carl
与家人出行
2022 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carl
2021 年 12 月入住 1 晚
10/10 超赞
Amy
与家人出行
2021 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amy
2021 年 12 月入住 1 晚
10/10 超赞
David
商务旅客
2021 年 12 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel
Lovely room, very well decorated and everything on hand. Efficient check in.
David
2021 年 12 月入住 1 晚
10/10 超赞
Russell
团体旅客
2021 年 11 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Russell
2021 年 11 月入住 1 晚
10/10 超赞
Russell
2021 年 11 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Russell
2021 年 11 月入住 2 晚
10/10 超赞
Mary
2021 年 11 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely staff
We had a lovely stay the receptionist couldn’t of done enough they were very helpful and friendly hotel nice and clean
Mary
2021 年 11 月入住 1 晚
10/10 超赞
Carly
与家人出行
2021 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carly
2021 年 11 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2021 年 10 月入住 1 晚
2/10 糟糕
Kim
团体旅客
2021 年 9 月 14 日
不满意:员工和服务、住宿条件和设施、客房舒适度
two marriages in a row
What we thought would be a great quiet two nights ended up in two sleeplessnights due to two marriages with very loud music and guests till 3 am. So be wartned as they do not tell the booking site there are marriages so if your looking for a good night sleep this is not the hotel to go to...