Varanasi Assi Ghat Hotels

"This hotel is OK if you dont want hot running water on demand in the evenings. If you do, you need to ask the staff to switch on the immersion heater 30 minutes before you want your shower! On our last morning, there was also no hot running water. Instead, we were presented with a bucket of hot water. There is AC in the room but this is used to cool the room only and not heat the room. As we were there in winter time, we were very cold! We booked a premium room which was so small! We asked to see more rooms of the same grade but the front of house staff were not very accommodating. When we raised the issue of no hot water with the manager of the hotel, we received a highly generic and unsatisfactory response. We escalated this to the CEO from whom we received no response at all. For a hotel chain that markets itself as luxury, they fall way below that grade. They were also one of the most expensive hotels we stayed in on our trip to India but one of the lowest scoring. Go elsewhere if you want good service, warm rooms of a reasonable size and hot water as standard. Above all, go somewhere else if you want to stay at a hotel which values its clients."

"Great location, wonderful staff, nice breakfast. "

"Overall a good experience. Staff were very courteous and you could see the attention to detail in the construction of the hotel itself, with high quality fixtures and well considered layout of everything from the lighting to storage space. Even the material of the sink backsplash wall was well thought of, as it’s very important to maintain functionality with aesthetic. As someone who travels a lot, detail is very important, and it is clear that the owner put a lot of thought into the building. However, maintenance and cleanliness needs to be improved otherwise all that effort will go to waste. The floor in particular was not cleaned properly at all, with so much black dirt on your feet if you walked barefoot. The sink drain was also not cleaned. These are small details but very important if the hotel is aimed at a certain level of guests. Special mention to the breakfast staff who were very polite and friendly. "

"Clean room, vintage look"

"At this price i found it ok. Don't go with high expectations in terms of facilities such as basic amenities, because it looks more house than a hotel. Overall cleaning is good and most important it is very near to Assi Ghat. "

"Amazing experience !"

"Very close to Assi Ghat. Very close to many temples, mutts and walkable distance to many shops. Still it is very quiet. "