So the front desk woman Shay was not friendly! Pool was closed and NO notification and my children want to swim so I booked a hotel with a pool. The Room was not clean there was Hair ties left out from previous guest. The fan in the bathroom was broken and made a really loud sound.
HARLEY
2025 年 6 月入住 1 晚
6/10 一般
Rhonda
2025 年 6 月 28 日
满意:清洁度
Staff was not friendly, mainly one staff at front desk. Not very welcoming. Housekeeping n kitchen really friendly. The shower filled with water n was up to mycdú
Rhonda
2025 年 6 月入住 1 晚
6/10 一般
Valerie,Walnut Grove
与配偶出行
2025 年 6 月 22 日
满意:员工和服务,清洁度
Booked room for Double Beds, but was given a king Bed. No regard for our inconvenience, since it was stated that the previous shift made the error of granting extended stays for the rooms double beds.
Valerie
2025 年 6 月入住 3 晚
6/10 一般
Seth
与家人及幼儿出行
2025 年 6 月 17 日
满意:员工和服务
不满意:住宿条件和设施
The room was pretty good, but how come every time I stay at Holiday Inn the pool is broken and it's not mentioned??? Like? I have a 8 year old, I book hotels based upon the fact that they have a pool! So disappointed. Won't be staying at Holiday Inn Express anymore!
Seth
2025 年 6 月入住 1 晚
4/10 很差
Tetesa
与配偶出行
2025 年 6 月 14 日
Common area carpets very stained and worn out as well as in elevator. Room was clean- however ceiling in bathroom showed mold and mildew. Ac was on 50 degrees when we checked in. Had to call front desk from cell ohone(room phone did not work) it sounded like a herd of elephants above our room. Not a good fit for us.
Tetesa
2025 年 6 月入住 1 晚
8/10 还可以
Marquelon
2025 年 6 月 14 日
Marquelon
2025 年 6 月入住 2 晚
10/10 超赞
Kizzy
2025 年 6 月 14 日
Kizzy
2025 年 5 月入住 1 晚
10/10 超赞
Janet
2025 年 6 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Clean, quiet, comfortable and good easy breakfast!
Janet
2025 年 6 月入住 1 晚
10/10 超赞
Arthur
2025 年 6 月 4 日
满意:清洁度、服务设施、住宿条件和设施
The staff was great
Arthur
2025 年 5 月入住 3 晚
8/10 还可以
Troy
与家人出行
2025 年 6 月 2 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Great customer service
Troy
2025 年 5 月入住 1 晚
10/10 超赞
Jeffrey T
2025 年 5 月 28 日
Jeffrey T
2025 年 5 月入住 3 晚
6/10 一般
Amy,Bay Minette
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
When we booked we selected a king size bed. When we arrived we were told due to Expedia over booking king beds we couldn’t get it because didn’t have that option available anymore. As we’re waiting to be check we in the other staff worker starts attending to a man who came walking in who said he needed a room for the night. The other associate gave him a king bed (that we were just told they were out of)
When we get to room door is so hard and jammed we could barely open the door. We get in and we want showers and I’m getting ready for shower and there’s no shower curtain. I have to stand in a towel while my husband went to get staff to put a shower curtain. Took around 20-25 minutes for that. Breakfast area is small and everything was slim when we arrived. We overheard others saying the same thing. Sounded like people above us were playing kickball on their room which kept us from sleeping in.
Amy
2025 年 5 月入住 1 晚
2/10 糟糕
Shannon
带宠物出行, 与配偶出行
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
They are not pet friendly even with service animals
Shannon
2025 年 5 月入住 1 晚
6/10 一般
Betty
与家人出行
2025 年 5 月 21 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
The room was nice and the beds comfortable but housekeeping was really really lacking
I advised the front desk but doubt anything will improve
It didn’t for us….
All they did was put clean towels on the rack
The body wash bottle was empty when we got there and empty when we left
We were left with 1/4 roll of toilet tissue for 3 people
No tissues to back it up, we went to store and bought some
Coffee pot but no coffee, cups or condiments and it wasn’t replenished either
Shower curtain rod was jacked up causing floor to get super wet
Commode seat broke on 1 side so you wobbled while you sat
And the elevator was past due on date for inspection
I will never stay in holiday inn express again and want everyone I know to be aware
Betty
2025 年 5 月入住 2 晚
2/10 糟糕
Robyn
2025 年 5 月 19 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
Front staff awful
Robyn
2025 年 5 月入住 2 晚
2/10 糟糕
Adam
与家人及幼儿出行, 带宠物出行
2025 年 5 月 17 日
满意:住宿条件和设施,清洁度
Advertised as pet friendly- it’s not! Very aggravating
Adam
2025 年 5 月入住 1 晚
10/10 超赞
Angela
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room and property was great.
Angela
2025 年 3 月入住 1 晚
10/10 超赞
Sheila
2025 年 5 月 10 日
Sheila
2025 年 5 月入住 1 晚
10/10 超赞
Larry
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, great room, wonderful breakfast.
Larry
2025 年 4 月入住 1 晚
6/10 一般
Konesia
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Konesia
2025 年 4 月入住 1 晚
10/10 超赞
Angela
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
I love staying at this property. The staff is friendly and my room is always clean. Its convenient to some of my favorites restaurants and there are some good local restaurants not far.
Angela
2025 年 4 月入住 1 晚
2/10 糟糕
Jeffery
2025 年 4 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
Jeffery
2025 年 4 月入住 1 晚
10/10 超赞
Mario
与配偶出行
2025 年 4 月 14 日
满意:服务设施
Wet clean and nice
Mario
2025 年 4 月入住 1 晚
10/10 超赞
Steve
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Steve
2025 年 4 月入住 2 晚
10/10 超赞
Deltrice
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed my stay. Everything was clean and the staff were very polite