I recently stayed at this hotel during my trip to Austin, and I genuinely regret it. The property felt completely unsafe from the moment I arrived. The parking lot was poorly lit, and I noticed several people hanging around who didn’t appear to be guests. I didn’t feel comfortable walking to my car at night.
The room door didn’t lock properly, and even after reporting it to the front desk, no one came to fix it. There were no visible security personnel on-site, and the front desk staff didn’t seem to take safety seriously. I heard loud arguments and suspicious activity throughout the night, making it impossible to sleep peacefully.
The overall cleanliness and maintenance of the property were terrible – broken locks, stained linens, and dirty hallways. This place is definitely not worth the money and should not be listed as a safe option for travelers.
I would strongly advise anyone, especially families or solo travelers, to avoid this hotel. There are far better and safer options in Austin.