"We didn’t use the airport shuttle or laundry services as we only stayed one night. But it was a great stay after a long travel day. Staff were nice and helpful and I loved that the hotel was attached to the airport. The hotel was very quiet - we couldn’t hear any planes at all which surprised us. "
"Overall the hotel is located near the station, Rinku Town. We appreciate the convenience around such as shopping and dining options. Everything is walkable distance. However we requested a nearer room located to the elevator lift. They gave us a room at the end of the floor. It was difficult for us to move 3 luggages with a toddler to reach our hotel room. Overall, amenities were ok, staff could be friendlier to tourists too"