Aztec Aztec Ruins National Monument Hotels

"Best part about this place were the staff - very friendly and helpful"

"The quietness, nice friendly staff."

"Woman at check-in desk was awesome. Kind, super helpful."

"Hotel was conveniently located but our room keys kept getting deactivated so almost daily front desk trips to get them reactivated. "

"great place to stay, clean rooms, pet and kid friendly. There is a very pretty park next door. and also located next to the river walk.. close to resturants. and in walking distance to things in need like gas and groceries."

"No coffeemaker in room, and the floors were a bit sticky. Walls were extremely thin which doesn't usually bother me but did this time for some reason. But the staff was very nice, the bed and pillows were comfortable, and the location was good with lots of free parking. Would stay here again. "

"Clean spacious room, friendly staff . We stayed here because not too many hotels in town have indoor pool and granddaughter wanted to go swimming. We were told pool was heated but it was very cold. Hot tub could be a few degrees hotter, it had weak jets too,"

"After check in, turned on TV, it got 2 channels and none of the ones listed on the sheet the motel left in the room. Front desk said the maintenance guy would look at it tomorrow. Went to plug in electronics. only 1 plug working with 6 things needing to be recharged. The toilet ran off and on all night. Despite all of this, we were going to give them a chance to move us to a new, working room and stay another 2 nights as they have the best pet policy. Was told that unless I was willing to stay in the existing broken room, I would have to check out by 11:00 then come back after 3:00 to be able to check into another room. And I would have to make another $100 deposit as my first deposit wouldn’t change from room to room. A front desk attendant in the morning had no concern for my satisfaction or for the business of the hotel. She might have thought she could save the motel the effort of moving us if she made it a miserable experience. Instead she sent us to another hotel that waived their pet fee and checked us in early, as they said no one was busy at this time of year and most places are only 20-25% occupancy. All said, unless it was the only place with a room available, I would never go back. You shouldn’t either."

"The place was very nice clean, our room was nice and clean the breakfast was great good choice of food to choose from. The pool area was clean and nice for the kids, but the smell of chlorine was very strong we didn't stay long because our eyes started to burn and the kids started to cough bad. And the there was the room across the hallway from us that had a doge and for two nights we were all awake by the dog barking at 5 in the morning and didn't stop for about 7. Did get much rest. But overall we would stay there agin if we aren't next to gusse with a dog. I do understand stay that's what dogs do but for two hour and so early in the morning is not for us."