Citadines Bacolod City offers a modern retreat with practical amenities in the heart of the city. Guests enjoy an outdoor pool, in-room WiFi, dry cleaning, self parking, and 24-hour front desk assistance. The location is consistently praised by previous visitors.
Located in Bacolod, Citadines Bacolod City is in the city centre and near the airport. Robinsons Place Bacolod and Megaworld The Upper East are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Capitol Lagoon Park and Bacolod Public Plaza. Yoyo Land and MagikLand are also worth visiting. Visit our Bacolod travel guide
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
What's nearby
Bacolod City Government Center
8 min drive - 5.1 km
Capitol Lagoon Park
3 min walk - 0.3 km
Art District
13 min walk - 1.2 km
Robinsons Place Bacolod
18 min walk - 1.6 km
SM City Bacolod Northwing
6 min drive - 4.1 km
Getting around
Bacolod (BCD-New Bacolod - Silay)
31 min drive
Restaurants
Delicioso Wine Food Coffee
1 min walk
Nena’s Beth Chicken Inasal Since 1952
2 min walk
Tiempo Cafe
2 min walk
Furai Contemporary Japanese
2 min walk
Jollibee
9 min walk
About this property
Citadines Bacolod City
Hotel in the city centre
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Citadines Bacolod City. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
Other perks at this hotel include:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
Smoke-free property and a lift
Room features
All 200 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
Other amenities include:
Bathrooms with showers and bidets
32-inch flat-screen TVs with premium channels
Wardrobes/cupboards, microwaves and electric kettles
Wheelchair-accessible parking and van parking available
Food and drink
Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,200 for adults and PHP 600 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Outdoor pool
Family friendly
In-room microwave
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
32-inch flat-screen TV with premium cable channels
Food and drink
Electric kettle
Limited room service
Microwave
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Individual furnishings
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for PHP 2700.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
Airport shuttle fee: PHP 1650 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: PHP 2700.0 per night
Spa fee: PHP 1000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod
Frequently asked questions
Does Citadines Bacolod City have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Citadines Bacolod City?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Citadines Bacolod City on 10 Mar 2026 start from HK$600, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citadines Bacolod City pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citadines Bacolod City?
Self-parking is free at this property.
What time is check-in at Citadines Bacolod City?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Citadines Bacolod City?
Checkout is at noon.
Does Citadines Bacolod City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PHP 1650 per vehicle applies.
Where is Citadines Bacolod City located?
Located in the heart of Bacolod, this hotel is within a 15-minute walk of Capitol Lagoon Park, Art District and Robinsons Place Bacolod. Yoyo Land and Megaworld The Upper East are also within 2 miles (3 km).
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Reviews
Citadines Bacolod City Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Had a wonderful stay! The staff was incredibly friendly and helpful from check-in to check-out. The room was clean, comfortable, and well-equipped with everything we needed. The location was perfect—lacson street. Breakfast was fresh and delicious each morning. Would definitely stay here again and highly recommend to anyone visiting the area!
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Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Michael
Stayed 1 night in Apr 2025
10/10 Excellent
Apollo
23 Apr 2025
Liked: Amenities
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Riza
Stayed 2 nights in Mar 2025
10/10 Excellent
Cicel
26 Jan 2025
Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Cicel
Stayed 1 night in Dec 2024
10/10 Excellent
Ena
16 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
The stellar customer service of the front desk.
Ena
Stayed 2 nights in Dec 2024
10/10 Excellent
Christian
2 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Lynette Joy
Stayed 6 nights in Jan 2025
10/10 Excellent
Douglass
4 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
gary
Stayed 5 nights in Jan 2025
10/10 Excellent
Joselito
15 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable!
Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job!
The hotel itself is a league of its own, but those staffers totally made you a Citadines!
Truly a City of Smiles experience! Bacolod is lucky to have Citadines!