「Was horrible and dirty. Dead bugs on the floor. Walls peeling. Bath tub, toilet and sink stained. Stains on the carpet.」

「There was no one at the front desk when we arrived. An envelope with my name and room key was at the desk. The tv had no signal and an attempt to find someone who could look at it was futile. The first night at about 2 a.m., there were people in the hall talking loudly. Suddenly the door was opened and the person yelled something intelligible, flipped on the bathroom light then shut the door. I had bolted the door before we went to sleep so I don’t know how he was able to open it. The paint in...