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关于格兰沙努尔酒店的点评

4 out of 5
格兰沙努尔酒店
Jl. A.R.S Mohammad 7, Balikpapan, East Kalimantan

点评

7.6

还可以

10 分 - 超赞。5 条好评，共有 10 条点评" "
8 分 - 还可以。0 条好评，共有 10 条点评" "
6 分 - 一般。4 条好评，共有 10 条点评" "
4 分 - 很差。0 条好评，共有 10 条点评" "
2 分 - 糟糕。1 条好评，共有 10 条点评" "

8.0/10

清洁度

9.2/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Sarah

与配偶出行
The staff were very helpful. The bed was comfortable.
2023 年 10 月入住 1 晚
David 于 2023年10月17日 的回复
Dear Sarah,Warmest greetings from Hotel Gran Senyiur Balikpapan!Glad to hear that you found that our staff were very helpful.Thank you for your review. We will share it to our team.Looking forward to welcoming you back soon!Kind regards,David

10/10 超赞

MRS NOOR

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Very Nice Hotel big space and room so clean and comfy all the staff so kind and very friendly
2023 年 2 月入住 7 晚

2/10 糟糕

Robert

2023 年 2 月入住 1 晚

10/10 超赞

Sam

2022 年 11 月入住 2 晚

10/10 超赞

Edwin

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved This Hotel
Without doubt one of the favorite hotels I stayed during my recent trip in East Kalimantan! The staff was extremely friendly, the hotel very flexible (appreciate this!) and the general manager deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. All respect for the general manager who does a great job here and a true sample of excellent hospitality.
2019 年 11 月入住 1 晚

6/10 一般

Isam，Jakarta

满意：员工和服务
The hotel is a little out dated and needs to be renovated
2018 年 8 月入住 2 晚

10/10 超赞

Chris，Regina, Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Hotel. Friendly and knowledgeable staff.
I enjoyed my stay. The room was excellent. Meeting room facilities were great. Restaurants were very nice and the food was good
2017 年 7 月入住 6 晚
japar 于 2023年10月23日 的回复
Dear Chris,Dear Mr. Agus Setiawan,Thank you for giving positive review about our hotel, we are very happy that our staff make you pleasant to stay with us. With your review, it motivates us to improve our services and facilities.We look forward to welcome you back at Gran Senyiur Balikpapan

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very average hotel, not quality of 5 star
We stayed here for wedding anniversary. Booked a deluxe room, but the photo on hotels.com was different to the room we received! Also the photo of the pool on hotels.com is no longer there! Old photo. The pool is very different, on ground floor with no Sun lounges, only table and chairs. Massages were bad. Breakfast was quite small, very average and ice cream was not included for the waffles.

6/10 一般

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
hotel looks is nice. but facility is old. sky bar is very nice!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
clean, a real 5 star hotel, swimming pool , massage center, great breakfast continental and local food
japar 于 2023年10月23日 的回复
dear valuable guest,We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect .We look forward to welcome you back at Gran Senyiur Balikpapan