Balule Game Reserve Luxury Hotel

"We enjoyed every aspect of the lodge, from the room to the spa to the restaurant to the safari! The staff are genuinely kind and very helpful. Unfortunate for us, a tropical cyclone moved in on just our second day and we were all forced to stay in and not go out on safari for our safety. The staff took such good care of us all, ensuring we were comfortable and cared for. While other lodges were closing and being evacuated, Kapama River Lodge did not miss a beat. In addition, they took in guests from other lodges and gave them the best experience possible. I will say, we had such an incredible first two safaris, seeing so many animals and learning so much from our guides, that despite everything we still left fulfilled and happy! I cannot wait to return to Kapama, and will be telling everyone who will listen about this amazing company!!"

"From the moment we arrived we were greeted with warm hospitality. Everyone was extremely warm and welcoming. The lodge was huge, beautifully decorated, whomever curated their guest’s experience deserves a standing ovation. The food was delicious, the game drive was fun and exciting. We highly recommend as the service and experience exceeded our expectations. "

"We had the most incredible experience at Pondoro Game Lodge. From the moment we arrived, everything was absolutely phenomenal. The staff made us feel so welcome and cared for, going above and beyond to make every detail perfect. Our suite was stunning—luxurious, private, and designed with so much attention to comfort and beauty. The game drives were unforgettable. Our guide (Dewalt) and tracker (Andrès) were incredibly knowledgeable and passionate, and thanks to them we were able to witness breathtaking wildlife moments that we’ll never forget. The food was exceptional—every meal was a treat, beautifully prepared and served with warmth. What truly stood out was the atmosphere of the lodge: intimate, peaceful, and filled with genuine hospitality. Pondoro exceeded our expectations in every way, and we left with memories we’ll treasure for a lifetime. Highly recommend to anyone looking for a once-in-a-lifetime safari experience."