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班夫里姆羅克度假村酒店的評價

4 out of 5
班夫里姆羅克度假村酒店
300 Moutain Avenue, Banff, AB

評價

9.4

完美

10 分評分，優異；1292 則評價中有 980 則" "
8 分評分，不錯；1292 則評價中有 200 則" "
6 分評分，一般；1292 則評價中有 61 則" "
4 分評分，欠佳；1292 則評價中有 32 則" "
2 分評分，很差；1292 則評價中有 19 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

KAM PAN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有機會一定要再去
接近纜車同溫泉，有免費專車送到市中心 很有禮貌
於 2023 年 12 月住了 4 晚

8/10 不錯

Helen

於 2023 年 8 月住了 2 晚
The Rimrock Resort Hotel 於 2023年8月28日的回應
Thank you! We appreciate the positive rating!

6/10 一般

Ying Xiong

多人同遊
The decoration and facilities of the hotel are too outdated.
於 2023 年 7 月住了 2 晚
The Rimrock Resort Hotel 於 2023年8月3日的回應
Thank you for taking your time to rate your experience. We appreciate your feedback and look forward to welcoming you back in the future to see what our renovations will bring.

10/10 優異

chenzi

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚
Hotel Management 於 2022年7月15日的回應
Thank you!

10/10 優異

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Surrounded by incredible views and nature - spectacular location, and close to amenities.
於 2024 年 5 月住了 2 晚

4/10 欠佳

Teiko

多人同遊
讚好：整潔度、設施服務和住宿狀況
I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.
於 2024 年 5 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月23日的回應
We are so sorry to hear of this experience. A leader from our team has already reached out to you and we believe was able to offer a satisfying solution. We apologize again for the misunderstanding and hope to welcome you back in the future.

10/10 優異

Ana (Calgary)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月21日的回應
Thank you for the great score! We truly appreciate it.

10/10 優異

NOEMI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed a short two nights. The room was spacious, comfortable and although on lvl 2 of the resort the view was still stunning. Had breakfast once but was expensive and average so we chose to eat elsewhere the rest of the time. All in all while the product sold was excellent, in terms of value for money i would not recommend nor would i stay here again. We picked this place to experience the grandeur of a bygone era, and two nights at AUD3,000 was a bit steep. Super convenient for the gondola, hike up sulfur mt, and the thermal baths
於 2024 年 5 月住了 2 晚

4/10 欠佳

Abhi

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Customer service was not best and manager did very little to make our stay great.
於 2024 年 5 月住了 1 晚

10/10 優異

Amanda

讚好：整潔度、職員與服務和住宿狀況
Very accommodating, friendly, clean hotel
於 2024 年 5 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月17日的回應
Thank you! We appreciate it.

10/10 優異

Magdalena

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great gem in the mountains!
於 2024 年 2 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月10日的回應
We are so happy to hear you thought so. Thank you for the perfect rating!

10/10 優異

Justin

讚好：住宿狀況
Staff was great!
於 2024 年 5 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Jude

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful gorgeous hotel in stunning location. Friendly helpful staff. Wonderful location
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
Thank you so much for taking the time to share this. We are delighted you found our property beautiful.

10/10 優異

Angie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous views and walkable to the famous Banff gondola!
於 2024 年 5 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Pam

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月17日的回應
We are so happy to hear it. We feel the same way too!

8/10 不錯

Zach

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
Thank you! We appreciate the positive rating!

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
Thank you! We appreciate the positive rating!

10/10 優異

Ethelyn

讚好：整潔度、職員與服務和住宿狀況
Exceptional property
於 2023 年 9 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Incredible views and atmosphere.
於 2024 年 4 月住了 3 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Maria Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Staff are friendly. Certainly everywhere we went was clean. The parking was under construction but it was still convenient to find a spot.
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月7日的回應
Thank you so much for taking your time to rate your experience. We are so happy to hear it. We look forward to welcoming you again in the future!

10/10 優異

Oleksiy

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best stays ever ! Hotel is beautiful, Views are breathtaking, Balcony room is worth it. Staff is classy - international staff is super good. A in every category
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年5月17日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

8/10 不錯

Megan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
Thank you! We appreciate the positive rating!

10/10 優異

Jerry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort is clean, friendly and seeks to care for all guest's needs. We were in a premium room which was large and beautiful and they even arranged to have the most fantastic view one could ever hope to see. They furnish bus passes to get you to town and a shuttle for other areas. It is expensive but excellent.
於 2024 年 4 月住了 3 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
Thank you so much for your great review. We are so thrilled to hear you found our staff dedicated!

10/10 優異

Dawn

於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年5月17日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

Diana

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
We had a great stay and a beautiful view from our room.. amazing ! Only complaint would be how noisy the air conditioner was. Other than that it was great.
於 2024 年 4 月住了 2 晚

10/10 優異

Clint

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our first stay at the Rimrock. Beautiful place. Service was beyond the best we have ever had. From having a meal at Larkspur to going to the Keg for dinner and getting a personal ride to the front door and back. We loved our stay all around. Thank you
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Shane

讚好：整潔度、職員與服務、設施服務和住宿狀況
As soon as I got out of my vehicle I was greeted by a nice gentleman who asked if I needed help with my luggage. Then at check in I was greeted by a very friendly lady. My interactions with all staff were very good, from the reception to the waitresses and bartenders. The view from my room was amazing. I used the bus service to go into town. Check out was smooth. I will definitely go back in the future.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
Thank you so much for taking your time to rate your experience. We are so happy to hear you enjoyed the service our hotel has to offer as well as the views. We look forward to welcoming you again in the future!

10/10 優異

Peter

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月17日的回應
Thank you very much for taking the time to leave a rating. We truly appreciate your five stars.

10/10 優異

Terri (Airdrie)

伴侶同遊
讚好：設施服務和住宿狀況
I always wanted to stay at The Rimrock Hotel, and finally managed to stay for two nights. Efficient and Friendly right from the start. She’s an elegant old hotel that ticks all the boxes.
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
Thank you! We appreciate it.

10/10 優異

Leonard

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view of the mountains from the room was absolutely stunning.
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月17日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Candice (MINNEAPOLIS)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and amazing staff. We loved the convenience of walking to gondola and hot spring. Food was incredible!
於 2024 年 2 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月26日的回應
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our culinary team. We hope to welcome you again in the future!

10/10 優異

Natalie (houston)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view from our balcony was majestic! The concierge, Eric was able to get us into Eden last minute where the food and experience was phenomenal. They provide a shuttle into town, just call the front desk. 10/10 recommended!
於 2024 年 4 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月17日的回應
Thank you very much for the great review. We are thrilled to hear that you had a great stay at our resort! Thank you for recognizing Eric! It certainly was a pleasure to share your compliments with his leader so that we can recognize him for his outstanding service. We can not wait to welcome you back!

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
Excellent location and well taken care of. Expedia took an hour and a half of my time, to remove one day from our original booking, poor interaction with your hotel.
於 2024 年 3 月住了 3 晚

8/10 不錯

Matt (Calgary)

讚好：整潔度、職員與服務和設施服務
Looking forward to visiting again after renovations
於 2024 年 4 月住了 3 晚
The Rimrock Resort Hotel 於 2024年4月11日的回應
Thank you! We appreciate the positive rating!

10/10 優異

Tiffany

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月11日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

Yi

good
於 2024 年 3 月住了 6 晚
The Rimrock Resort Hotel 於 2024年4月11日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

BYONG I

讚好：設施服務
Nice location
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月11日的回應
Thank you! We appreciate it.

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
i wish the customer service at front desks are more knowledgeable when it comes to amenities hours, key returns etc. instead of redirecting me to go to the spa level and ask the question as well as telling me to just read the instructions on the parking exit on how to return the room key.
於 2024 年 3 月住了 5 晚
The Rimrock Resort Hotel 於 2024年4月18日的回應
We are so sorry to hear that you did not receive the level of engagement that you expected from our front desk team. Please note that we will take this as a learning opportunity and we truly appreciate you taking your time to share this feedback.

10/10 優異

Yun Yue

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Environment is really nice
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月2日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Louise Bianca

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place to stay
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月2日的回應
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 優異

Leonard

於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月23日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

sivakumar

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 6 晚
The Rimrock Resort Hotel 於 2024年4月2日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

Chad

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place lots of activity food and relaxation options.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月28日的回應
Thank you! We appreciate it.

10/10 優異

Micheal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had an absolutely wonderful honey moon. The staff was the best part they were amazing
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月28日的回應
Thank you very much for choosing our resort to celebrate your honeymoon! We are thrilled to hear that you enjoyed your stay and appreciate your compliments on our service. We hope that we will have the pleasure of creating more memories with you in the future.

10/10 優異

Adeyinka

讚好：整潔度、職員與服務和住宿狀況
Liked everything!
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月28日的回應
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 優異

Amirali

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were great and very helpful. The views are incredible. Eden is a must do if you are a foodie. The property needs some investment and renovation
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月25日的回應
Thank you for leaving us such a positive review. We are delighted to hear you enjoyed Eden and our views. We can't wait to welcome you back in the near future!

10/10 優異

Calum

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月25日的回應
Thank you so much for the perfect rating! We truly appreciate it!

10/10 優異

Merrill

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Celebrated our 30th anniversary and couldn't have been happier. The staff were amazing. We ate at the Primrose and it was the perfect experience. We are now considering making this our annual get-a-way.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月25日的回應
Thank you very much for the great review and recommendations. We are truly honored that you chose our resort to celebrate your 30th Anniversary and are delighted to hear that you enjoyed your stay. We appreciate your compliments to our staff as well as the Primrose dining room. We hope that we will have the pleasure of welcoming you back for a future stay.

10/10 優異

Peter (Grimsby)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
You don't need to leave the hotel for the day and can still have a good day. Amenities are great. The underground parking garage needs to either get expanded or there needs to be a gate or blockade to indicate when it is full.
於 2024 年 1 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月22日的回應
Thank you so much for taking your time to share this. We appreciate your compliments to our facilities and amenities and thank you for your feedback about our parkade. We hope to welcome you again in the future!

10/10 優異

Ashlie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月22日的回應
Thank you for taking your time to give us a perfect score! We are delighted.