8/10 Good
Wendy A.
8 Jul 2025
Liked: Check-in, communication, location, listing accuracy
Family Getaway
This property is located in a quiet area and we appreciated the convenience to Food Lion, the alpine coaster, and the gem mine. The kitchen was well stocked, the furniture and beds were comfortable, and we enjoyed the hot tub. We were however disappointed when we arrived after hours and our door access code wouldn’t work. We had to call the emergency number for Blue Ridge Rentals to have the code reset. Once we gained entry, we were also disappointed in the overall cleanliness of the house. It was very dusty, the floors needed mopping, there were hair shavings in the hallway bathroom sink, the smoke detector was off in the loft area and we found a prior tenant’s sock under the couch. The shower door glass was spotty, the hardwoods needed mopping, and the kitchen utensils on the countertop were dusty and dirty. My husband vacuumed the high traffic areas and rugs so our toddler-aged granddaughter could play on the floor without debris. We felt like a change of sheets was all that was done before we arrived. If we could be assured that the house would be well cleaned, we would rent this property again for future family getaways.
Wendy A.
Stayed 3 nights in Jul 2025