Sheets on bunk beds were dirty with dirt and stains, king size bed sheets were dirty with hair all over them. Contacted customer service, they responded quickly said someone would be in touch. No one ever contacted. No replacement sheets for king size bed had to use flat sheet for full size. They were supposed to bring clean sheets next morning, never did.
Definitely not a clean welcoming, cleaning crew must have been rushed and it ended in a poor cleaning job.