「**Disappointing stay, particularly for an elderly guest**
We booked a two\-night stay based on the hotel’s excellent 8\.8 rating on Expedia, but unfortunately our experience fell well short of expectations\.
On arrival, reception was unattended and our keys had been left on the desk. Staffing was extremely limited, the dining room was cold and we had to eat in the adjoining pub instead. The bedrooms and bathrooms were also very cold, with the hotel heating switched off despite the cold...
「Happy: helpful staff, great breakfast, Clean and cozy room, comfortable bed, good shower, picturesque window view, 24-hour self service bar, 5 minutes walk to town centre.
Unhappy: room too warm during daytime in summer, and we didn't know that dinner must be booked before 4pm, so missed it.
Overall a great place to stay, would love to go again and try the dinner.」
「Highcliffe House has a magical blend of location (impressive views in a charming ‘seaside’ town close to top restaurants and desirable trail heads), ambience (Victorian charm and elevated decor) and comfort (luxurious linens, heavenly beds, good-sized rooms with lots of extra touches). Add to that Richard and Robert’s warm hospitality and, of course, the scrumptious breakfasts and you have a must-experience destination.
As a solo traveller, I particularly appreciated the thoughtful, attentive...
「We really enjoyed our stay. We were walking the SWCP and were glad to stop earlier on this leg. (Just dont take the road to the lighthouse and then climb the scree over the hill: steep and dangerous). The room was excellent. Comfortable. Delicious dinner down stairs, and lucky for us on our night, a live singer providing a musical background atmosphere. She was lovely, and just the thing to elevate the evening to next level.」