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关于维也纳精品酒店的点评

3 out of 5
维也纳精品酒店
Jl. Pembangunan Nagoya, Batam, Riau Islands

点评

8.2

很好

10 分 - 超赞。91 条好评，共有 276 条点评" "
8 分 - 还可以。125 条好评，共有 276 条点评" "
6 分 - 一般。43 条好评，共有 276 条点评" "
4 分 - 很差。12 条好评，共有 276 条点评" "
2 分 - 糟糕。5 条好评，共有 276 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

4/10 很差

Hunghao

商务旅客
不满意：住宿条件和设施
2022 年 11 月入住 1 晚

8/10 还可以

CHIA YU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店設施不錯
2018 年 7 月入住 1 晚

10/10 超赞

Ramesh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
All good
Good hotel, good food, good staff & good location.
2023 年 7 月入住 2 晚

2/10 糟糕

Rugan

2023 年 7 月入住 2 晚

10/10 超赞

Hideki

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
ルームサービスをオーダーした際に聞き取り間違い？により配送が遅れたがそれ以外は問題なし
2023 年 7 月入住 1 晚

10/10 超赞

Richard Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for short stays.
2023 年 4 月入住 1 晚

6/10 一般

Hairul

与家人出行
不满意：清洁度
2023 年 4 月入住 1 晚

8/10 还可以

Yusli

2023 年 1 月入住 2 晚

8/10 还可以

Patrick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Take a break from work
2022 年 12 月入住 1 晚

10/10 超赞

Yusli

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 2 晚

8/10 还可以

Weng Chun

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 2 晚

8/10 还可以

Thong Joo,

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel and friendly staff
2022 年 10 月入住 2 晚

8/10 还可以

mahendran

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice place
2022 年 10 月入住 1 晚

10/10 超赞

Kosuke

2022 年 10 月入住 2 晚

10/10 超赞

JEFF

2022 年 8 月入住 2 晚

6/10 一般

Boo Teong

2022 年 8 月入住 2 晚

8/10 还可以

Chio

2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 1 晚

10/10 超赞

Soon Huat

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

6/10 一般

真实旅客

与家人出行
2020 年 1 月入住 1 晚

6/10 一般

Noel

与配偶出行
满意：住宿条件和设施，清洁度
Cons: Confirmation email from Expedia says Check-in time starts at 2pm while check-in time at hotel says 3pm. Despite waiting till 3pm, room is still not ready and had to wait again. We had reached hotel at about 1.40pm but only managed to go to room after 3.20pm. Plus: Room generally clean.
2020 年 1 月入住 1 晚

8/10 还可以

Ching Yean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enforcing non-smoking rule
Staff was helpful and overall pleasant stay. This is not the first time we’re staying here. However this round, although we’re placed on non-smoking floor, can still smell cigarette stench coming from guest room and along doorway.
2019 年 12 月入住 1 晚

8/10 还可以

Madi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Spa was great! totally recommended. Check in process could have been better, our queue was cut and the staff did not tell the guy to queue but instead processed his check in first. after check in, was trying to get our child to nap but kept getting disturbed by housekeeping who kept calling our room phone over a half hour period as the system did not update records that we had already checked in.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 1 晚

2/10 糟糕

Surianiza Meriati

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you but no thanks!
Smells of old carpet and old furniture. Toilet smell of drain sewer. And there’s mosquitoes?!?!?! View of houses roof?
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

朝食の種類が少ない、日本人が食べるには！
2019 年 10 月入住 1 晚

6/10 一般

Muhammad

满意：客房舒适度，住宿条件和设施
不满意：清洁度
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：客房舒适度，住宿条件和设施
good location
Staying for 2 nights, hardly have time to explore the hotel
2019 年 9 月入住 2 晚

6/10 一般

Goh

2019 年 9 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
2019 年 8 月入住 2 晚

8/10 还可以

Farhan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The hotel is great. The bedroom is spacious. It is a walking distance to Nagoya Mall. The breakfast was limited. Serving the same food daily. Was looking forward for the hotel Live Band and sadly there is no Live Band. Other than that the staff is good, helpful & friendly.
2019 年 8 月入住 2 晚

4/10 很差

真实旅客

团体旅客
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Room, breakfast was good..but service from reception was terrible...toilet got choke.inform them 3 times until check out, nothing was done...not considering coming back again..bye bye
2019 年 7 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid
Choose to avoid in future , no comment .
2019 年 7 月入住 2 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Smelly
Lousy , Smelly Bed / Pillow. Mattress so hard. Only 1 pillow each .
2019 年 7 月入住 2 晚

2/10 糟糕

Randy

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NO !!!!
No No , don't waste extra money to book Grand deluxe Room. We reached the hotel at 10Pm after dinner, was given room 729. After a good 30min, aircon only blow wind and is not cold at all, technician was send after our call to front desk, after check still not cold, was told by technician that will inform front desk. After a good 30min, nothing . So we went down to front desk to request change of room, was given another grand deluxe on 1023. Same issue that aircon are not cold, worst that this room have a strong foul smell, went down again and was told that there is no more grand deluxe room avail, in normal situation, most hotel will upgrade our room but I was told that either I take 729 or 1023 , if not I would have to pay additional $26 each night for other upgrade room , which this is so ridiculous. after more than 20min of talking as we cant speak Bahasa , and he cant speak proper English, we are not willing to take room729 or 1023 and also not willing to pay addition for upgrade , we were DOWN GRADED to deluxe room with No refund. We took the room 613 and settle in for the night and was told that the management will look into it the next day , no answer from anyone till the 3rd day when we check out, No apologize , No update from hotel . And also we have 2 suits , 2 deluxe 1 grand deluxe booked for this trip , all our 5 room have the same problem, Smelly bed sheet / pillow case . We will strongly avoid this hotel in future .
2019 年 7 月入住 2 晚

2/10 糟糕

Randy

不满意：员工和服务、住宿条件和设施、客房舒适度
Lousy Lousy Lousy
Do not pay extra to book the Grand Deluxe room , is the worst room type comparing all room type. We book 2 night in Grand Deluxe on 19/20 July 2019 . We were given room 729 at first, air con are totally not cold, we requested to change room after technician checked and was given 1023 , again the aircon are not cold but was told there is no more grand deluxe room for us to change, staff did not upgrade us to other room type but demand us to pay extra walk in price of $26 sgd more each night if we wanted to change to a higher grade room, eventually we are being down grade to lower class deluxe room to settle our night as it was already 1am after all the hassle. Low grade with no refund but were ask to pay if up grade, what a joke. Most hotel would have upgrade their guest to a higher grade room foc but front desk manager did not. Disappointment with bad experience and hope management would look into this.
2019 年 7 月入住 2 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
Hotel was generally okay, and staff courteous. Room amenities can be better- there was no hand towels in our room. Though we requested for non-smoking, we could still smell smoke when in the room and along the corridors.
2019 年 7 月入住 1 晚

8/10 还可以

Francy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

10/10 超赞

Wee-Boon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 6 月入住 2 晚

8/10 还可以

CK

满意：员工和服务，清洁度
Pleasant environment, staff polite and can speak English. Bed is comfortable and shower is good. Air-con is cold. Buffet is acceptable except no fruit juice, only coffee. Avoid taking the cab arranged by hotel. Charges RP30,000 just to go Nagoya Hill Mall.
2019 年 5 月入住 1 晚

10/10 超赞

Russell

与配偶出行
满意：清洁度、员工和服务、服务设施
I had a wonderful stay here for my 3D2N trip. All the staff were extremely helpful and pleasant, the room was clean and i am very impressed with the selection of TV channels available. Breakfast was great and location of the hotel was very convenient, 10 mins walk to Nagoya shopping mall. Also, theres amazing street food right beside the hotel at night. Only flaw is that the gym appears to not be well equipped and poorly maintained. For its price, this hotel is definitely value for money.
2019 年 5 月入住 2 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious room!
Was surprised the room was so spacious! Distance to the popular Nagoya Hill Mall was quite close, about 7min walk. Crossing the main road to reach the mall will take a bit of good timing and reflexes as traffic at times can be very heavy. Breakfast was not fantastic but is definitely not as bad as some comments made. A decent spread of local and international items are available. Overall satisfied with the stay.
2019 年 5 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度
不满意：服务设施
The breakfast spread and quality of food was poor.
2019 年 5 月入住 1 晚

10/10 超赞

mohd hisham

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Stay
its a simple boutique hotel staff are very friendly especially the manager MR Sabam and front desk like Eta and annie excellent service highly recommended 👍
2019 年 4 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice big clean room. Good air-con and shower, great bed and pillows. Breakfast not really catering towards western food, but more than adequate. Walking distance to shops and money changers. The local 'call to prayer' at the nearby mosque proved to be a disturbance to my sleep. At check in, staff would only issue one door card, additional was at a fee. This meant going out,the air-con would be off. I used a card from my wallet which worked.!
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 3 月入住 1 晚

10/10 超赞

Frank

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
You recommend this hotel to friends.
Cozy room, variety of foods on breakfast, nice and hospitable staff, very near to shopping malls and other eating places.
2019 年 3 月入住 6 晚