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关于巴妥尔克里克美洲贝斯特维佑酒店的点评

2.5 out of 5
巴妥尔克里克美洲贝斯特维佑酒店
4775 Beckley Rd, Battle Creek, MI

点评

4.0
10 分 - 超赞。5 条好评，共有 160 条点评" "
8 分 - 还可以。17 条好评，共有 160 条点评" "
6 分 - 一般。20 条好评，共有 160 条点评" "
4 分 - 很差。43 条好评，共有 160 条点评" "
2 分 - 糟糕。75 条好评，共有 160 条点评" "

4.0/10

清洁度

4.8/10

员工和服务

4.0/10

服务设施

3.6/10

住宿条件和设施

2.0/10

环保

点评

2/10 糟糕

Terri

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was very rude. Will never stay at this hotel again
2023 年 10 月入住 1 晚
Sunny 于 2023年10月18日 的回复
Your feedback is appreciated, as we use guest comments like yours to find ways to improve our accommodationsWe appreciate you staying with us, and we hope you have pleasant travels in the future.

2/10 糟糕

Sydney

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 1 晚
Jake 于 2021年01月12日 的回复
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with the America’s Best Value Inn.We have shared the review with our staff to better our services. Thank you

4/10 很差

真实旅客

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Noel is run down and the furniture was inadequate. There was little or no place to put your belongings. No cheat or dresser. I would not stay there again.
2019 年 8 月入住 4 晚
Guest Relations 于 2019年09月3日 的回复
Please accept our apologies for not being able to meet all your needs during your last stay, primarily about the availability of some in-room amenities. Rest assured, our team will be deliberating on this as we continually improve our facilities to ensure that we meet the expectations of guests who we are lucky enough to serve. We would love to make it up to you in the future.

4/10 很差

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I stay in motel rooms about a hundred nights a year, almost entirely at my own expense, so I try to keep my cost down to around $50 and am not picky at all. In fact, I have seldom written a negative review of a motel, but I will in this case! My wife and I visit our son in Battle Creek every summer for a few days. This year we chose America's Best Value because it [allegedly] has a swimming pool and is close to our son's apartment. I will first list the things I liked about it (it's a short list): (1) the lighting in the bathroom was very good (2) the location was very convenient for restaurants, shopping, movies, and (as I've mentioned) our son's residence So much for the positives. Now for the negatives: (1) The swimming pool was under renovation, though it is still pictured on the website (2) The outside looks quite rundown (3) The inside of the room was *very* basic, including few surfaces to put things on (4) No nightstand on one side of the bed (5) The shallowest motel desk I've ever seen (6) Poor Wi-fi (7) Few TV channels and lousy reception (8) No breakfast (9) No maid service during our three-day stay! (10) Many undesirable residents, seemingly long-term, partying and making noise late at night This place would have been marginally worth staying at for $40 a night (like Rodeway Inn across the road) but at $59 it is a rip-off. We will not stay here again.
2019 年 8 月入住 3 晚
Guest Relations 于 2019年08月19日 的回复
While we are glad that our convenient location and lighting became the highlight of your stay, the same can't be said with the issues you've highlighted. We understand that we didn't fully meet your expectations, and for that, please accept our apologies. Rest assured that the concerns you raise will be thoroughly looked into. We'll take the necessary actions to solve them as customer satisfaction is our top priority. Improving does not stop here, and we hope that you will give us another chance to change your perceptions in the future.

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
The property was undergoing renovations. I was notified the week before arrival, which was too late to change accomodations. First room had bed bugs. Second room had major issues with bedding. They attempted to change first room with another, bed was disgusting to say the least. Ended up substituting first room with two newly renovated rooms. Finally settled into the newly renovated room, found dirty towel and washrag behind door in bathroom of one of those rooms. Most disturbing weekend ever. Rooms were not cleaned/beds made during stay. Staff was pleasant and he was disgusted when we took him to see rooms he was putting us in.
2019 年 1 月入住 2 晚

4/10 很差

Shawn

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Not very happy
First room we checked into was very disgusting and no toilet paper bugs on bathroom floor tub was covered in cigeratte burns, second room he put us in after we complained had a broken uncomfortable bed lights flickering and smoke detector beeping and more cigarette burns on tub and sink and not very clean.
2018 年 11 月入住 1 晚

10/10 超赞

Angela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location
This hotel was okay . Room was clean and nice tub . Had a Hotub but weren't told at check in so since it was by an employee only sign I assumed it was private . I didn't like the upstairs room and no elavator.hotel was quiet and didn't bother us . The heat needed some instructions. Didn't go to breakfast because it was only waffles
2018 年 8 月入住 1 晚

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚

6/10 一般

Dale

满意：客房舒适度，清洁度
Good deal for the money.
2018 年 9 月入住 2 晚

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度
The room had bed bugs, im actively trying to get a refund.
2018 年 5 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor
The condition of the room was poor. And the towels that were left to be used were gross. They were like sandpaper and all stained up. And there was puke outside the rooms by the walkway. It was huge amounts. Just gross. Not a friendly atmosphere as you check in either.
2018 年 2 月入住 2 晚

6/10 一般

Olivia

满意：员工和服务
2018 年 1 月入住 2 晚

6/10 一般

真实旅客

不满意：员工和服务，清洁度
No one was at the front desk. It took them several minutes to show up.
2017 年 12 月入住 1 晚

4/10 很差

Caroline，canada

满意：员工和服务
不满意：客房舒适度
Close to the highway
Very cold room... heater didn't work No controller for the tv Blanket was so thin i would have frozen to death if I didn't have my sleeping bag Good shower pressure though
2017 年 12 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheap.
You pay cheap, you get cheap. Mildew showers, no cold water. Dirty sinks, everything needs fixed and repainted.. Drug deals outside in the middle of the night, smells like cigarette smoke and pot daily.
2017 年 11 月入住 3 晚

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
America's Worst Value
Uhhhh, wow, this was terrible. In fact I didn't stay here and simply moved up the street without asking for a refund. I would have paid double in order to NOT stay here.
2017 年 10 月入住 1 晚

2/10 糟糕

Peter

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Americas Worst Value Inn?
Ordered a non-smoking room but got a smoking room. They said that Hotels.com had not informed them of the non-smoking request but we do not believe this. We were offered a refund, but that would have left us without a room for the night. Carpet was dirty. Bathtub had cigarette burns and was to filthy to risk a shower. Refrigerator was so loud that we had to turn it off and let our food spoil. Some of the guests appeared to be vagrants.
2017 年 9 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CRACK HOUSE
Stay away I wanted to say more but orbitz wont let me "Drug hotel"
2017 年 9 月入住 2 晚

4/10 很差

Joan，Sagiiinaw, Mi.

不满意：住宿条件和设施，员工和服务
Did not take our needs into consideration
We requested a 1st floor room as my husband 87 and myself 79 with a bad foot have problems with stairs. The clerk just didn't seem to care when I told him we needed a room on the 1st floor. I can't believe that all first floor rooms were full on a Monday. He did not really say they were. It seemed as though there were a lot of people living there and not just staying there as guests. The room we stayed in was a non-smoking room, but it smelled smokey. When we checked out and told the clerk this, he just shrugged his shoulders.
2017 年 7 月入住 1 晚

4/10 很差

Jessie

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
My stay
The room was small bathroom small just not up to par.
2017 年 7 月入住 2 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Scary
The hotel was terrible. The bathroom was filthy, there were cigarette Burns on the bedspread. The smell in the room was terrible. We got what we paid for. I wish we had thought to take pictures.
2017 年 7 月入住 1 晚

6/10 一般

kim

满意：清洁度
不满意：住宿条件和设施
2017 年 6 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheap Morel
Room was cheap, bed wasn't comfortable, . our room was rate next to highway shoo was loud.... Old tube tv in room,, no phone, water shower didn't work right..

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Do not stay. Not even as last resort.
Upon arival I just wanted to shower after a long day of work. No hot water. Let it ran, still no hot water. So instead of a shower, I discovered only the sink had hot water so I filled up a million ice buckets full of sink water and then took a bath in the nasty tub. Black mold around the trim, hairs all over the tub, walls look like they had NEVER been wiped down. They had solid drips of yellow tinted something all over them. Mini fridge was disgusting inside. When we got our room keys, we walked up with all of our luggage just to have neither of them work. So we go all the way back downstairs to get them reactivated. We left to go get food, came back and they were disabled again! Seriously. And no they weren't by any electronics or magnets. At night around 11, the neighbors were yelling and fighting about drugs! And yes it was clear they were saying they walls are paper thin. Kids running up and down the halls and the parents also up yelling and laughing and having a good ol time at 2:30 in the morning. It's a Thursday night. GO TO BED!! Some random person came up beating on our door and I answered and she asked if someone was there (obviously not because she had the wrong room) and said she was just needing her drugs. And just the area in general is not safe and very sketchy. Theres $40 and a sleepless night I'm never getting back. And it's not even like the hotel was full so I'm not sure why they put people in rooms right next to each other instead of spreading them out!

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Noticed that several kiids was leaving the hotel for school

2/10 糟糕

Stephen

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Went to this hotel with my confrontation number, the middle aged man, i think his name was john, was enraged from the start and told me there was no rooms under my name, i got fed up with him yelling and ranting for no reason. It got to the point i had to yell "settle down" to him. He then threatened to call the police. Now im a 5 year honerable discharged veteran of the marines and also a registered CPL holder (which I'm glad i didn't have to use this night) they still charged me $44 and i never stayed there. I went across the street to another hotel where the lady was very nice and even mentioned this john guy having anger issues. I would like a full reimbursement of my money, it was not fair to me, nor my partner in the way this man acted above treated us.

6/10 一般

terry

满意：员工和服务
Exactly waht I wanted
All I wanted was a inexpensive place to stay while on my journey. One of my favorite on the raod restaurants was across the parking lot - Crakerbarrell

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel ever!!
Nasty, unclean, uncomfortable

4/10 很差

Matthew

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheap and sweet for sordid and discreet.
There were only 6 channels viewable on the old style, bulky TV.

2/10 糟糕

Damien，Battle Creek, MI

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty, Disgusting motel room.
Got there and my reservation was cancelled, I called earier in the day and told them I would be there the next day. Got to our room and the door looked like it had been kicked in before. On the inside there were no extra deadbolts, just the lock on the handle. As soon as we walked in the refrigerator was humming extremely loud and I unplugged it. The microwave above the fridge was disgusting, the outside of it was covered in all kinds of residues. When it was time to go to sleep the lightswitches did not turn off the lights above the sink. None of them, so I had to untwist the bulbs to turn them off. Around 11:24 a car right in front of out room started to chirp it's alarm. As if someone was hitting the lock button, just a single chirp. This went on every minute, I timed it. Called the front desk and I could hear them walking around outide, they did nothing. Another half an hour goes by before we decide to go to the front desk and ask for a refund. The worst part wasn't the fact that the person at the front gave me a slight attitude about wanting a refund, he did not even apologize or state anything about the he situation. We went down the street to Red Roof In, which was luxurious compared to this extremely vile location.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Should be cleaner it was dirty and was scared to stay there

6/10 一般

Angela

满意：员工和服务
The heater needs to be fixed it never actually got warm the whole night

2/10 糟糕

Norman

不满意：清洁度、员工和服务、住宿条件和设施
down and dirty
Too many dodgy people/no breakfast/bad internet

2/10 糟糕

Deirdre

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a very bad experience they had bed bug we had to change rooms three time will never go there again

4/10 很差

bree，battle creek Michigan

满意：客房舒适度
不满意：清洁度、员工和服务、住宿条件和设施
Cleaning needs to be improved
Room was Dusty, shower curtain had mold on it. Sink would barley drain.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Condem it
Have your health inspector check it out a third world facility

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was bad.. I will never stay again. People hang out of their doors smoking pot.. Being very loud all hours of the night.. Front desk clerks all shifts are very rude and unpleasant. I asked for no housekeeping at all and somone went in my room anyway. Just very bad stay all over

2/10 糟糕

Penny

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor Condition/Bad Security
The rate is low for this hotel and there is a reason why!! The property is very old and run down. I didn't have enough hot water for my shower. The towels are old and stained. There were people screaming at each other in the parking lot when i was packing up my car. I did not feel safe. Don't stay here unless you are desperate!!

2/10 糟糕

Neener，America

不满意：清洁度、住宿条件和设施、客房舒适度
Don't book here
The room was small and the linens were dirty. I didn't feel safe there. It seemed to be a transient hotel. Stayed long enough to freshen up then went and got a room elsewhere.

8/10 还可以

真实旅客

满意：员工和服务

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel ever
This was the worst hotel we have ever see . The room was gross very dirty. Hair in the tub holes in the blanket on the bed .it smelled so bad. We ended up not staying the night.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
horrible
never again

2/10 糟糕

Brian

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a hooke r motel
I would not recommend this place for any reason

2/10 糟糕

Richard P.，Wyandotte

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
Took me 2 hours to clean room.nothing but a drug den.dont ever go there!

6/10 一般

真实旅客

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
either bad or cheap management
bed sheets really dirty and bathtub is disgusting. if this hotel gets new bed sheets and new bathtubs you would get 5 star rating. oh almost forgot please fix the hot water faucet in room 141 i showered in cold water for 2 days.

4/10 很差

senior citizen，Pennsylvania

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good location, poorly maintained
facility was austere as expected but poorly maintained not expected Room needed painting, tub needed mold removed

2/10 糟糕

linda，Colorado Springs

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay away
This hotel room was absolutely gross. We couldn't get the door open to enter until management came to open it. It smelled, the bath was horrendous. Mold Mold Mold. It looked like something the health department should condemn. From a conversation I heard I would wonder if this hotel has rooms that are labeled for hotels.com lower pricing. Another visitor said that they would take the room here because this was better next door. I don't know how anything could be worse than what we had. Blankets had burn holes in them mattress was nasty. The whole room made us feel itchy. Would never stay here again. Guess you get what you pay for.