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关于城市阁楼酒店的点评

3.5 out of 5
城市阁楼酒店
301 Carteret St, Beaufort, SC

点评

9.6

绝佳

10 分 - 超赞。461 条好评，共有 607 条点评" "
8 分 - 还可以。120 条好评，共有 607 条点评" "
6 分 - 一般。19 条好评，共有 607 条点评" "
4 分 - 很差。4 条好评，共有 607 条点评" "
2 分 - 糟糕。3 条好评，共有 607 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Wendy

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
City Loft Hotel is a perfect spot in the center of Beaufort. Great room, staff and amenities and very dog-friendly!
2024 年 5 月入住 2 晚
th 于 2024年05月22日 的回复
Good morning and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon

10/10 超赞

Michael，North Myrtle Beach

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location. Comfortable room and very pleasant staff.
2024 年 5 月入住 1 晚
th 于 2024年05月22日 的回复
Good morning and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Joy

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The property is nice and clean! The only things I didn’t like, no ice for the room and a small tv! The bathroom was wonderful, the bed so cozy! The nice lighted makeup mirror was a great touch! Overall we were pleased with our experience!
2024 年 5 月入住 1 晚
th 于 2024年05月12日 的回复
Good morning and thank you for your feedback. We are thrilled you enjoyed your stay. I apologize for the misunderstanding about the ice machine. We do have ice available for guests, but the staff has to bring it to you because the machine is not in an open area. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Will

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Converted motel but excellent service makes it feel like a hotel. Right in the middle of downtown, has its own parking lot.
2024 年 5 月入住 1 晚
th 于 2024年05月7日 的回复
Good morning and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Sharon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved staying here. So convenient.
2024 年 5 月入住 1 晚
th 于 2024年05月5日 的回复
Good morning and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

robert

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Optimal location for walking to Bay St shopping and water front .
2024 年 4 月入住 3 晚
th 于 2024年04月30日 的回复
Good morning and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Andrew

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect for a short trip to Beaufort. Nice room and an easy walk to restaurants, shops and waterfront.
2024 年 4 月入住 1 晚
th 于 2024年04月26日 的回复
Good afternoon and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon

8/10 还可以

Gregg

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
th 于 2024年04月27日 的回复
Good morning, and thank you for your feedback. We hope to see you again soon.

8/10 还可以

Martin

满意：服务设施，员工和服务
A nice property with a friendly and helpful owner. The gym was excellent and beyond my expectations.
2024 年 4 月入住 1 晚
th 于 2024年05月7日 的回复
Good morning and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Tracy

团体旅客
满意：住宿条件和设施，清洁度
Loved this place!
2024 年 4 月入住 2 晚
th 于 2024年04月23日 的回复
Good afternoon and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon

10/10 超赞

Kim

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is older, but clean, comfortable and close to everything. Great stay!
2024 年 4 月入住 1 晚
th 于 2024年04月23日 的回复
Good afternoon and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon

10/10 超赞

tina

满意：清洁度、员工和服务、住宿条件和设施
The City Loft Hotel was a great place to stay. It exceeded my expectations. The room was immaculate and decorated so nice. They were very attentive to details. They even had delicious chocolate chip cookies delivered to the room in the evening. It is walking distance to the shops and waterfront dining. Will definitely stay here again!
2024 年 4 月入住 1 晚
th 于 2024年04月19日 的回复
Good afternoon and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice big rooms.
2024 年 4 月入住 2 晚
th 于 2024年04月26日 的回复
Good afternoon and thank you for your feedback. I am thrilled you enjoyed your stay! Thank you for staying with us and we hope to see you again soon

8/10 还可以

frances c.

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
It's definitely a different style of stay. It's a refurbished motel. Basically, they took a motel room and put in a fancy bathroom. The "soaking" tub is so deep that, short people like myself could not get in or out easily. Neither the tub nor the shower has grab bars. The ad touts room service, but there isn't any. Additionally, you have to request ice from the front desk. You do not have any access to the ice room. No microwave either. It's overpriced for sure. Very convenient to Bay Street, the waterfront park, shopping, restaurants. The "kids" who ran the office while we were there were wonderful.
2024 年 4 月入住 2 晚
Christiana 于 2024年04月19日 的回复
Hello Frances,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient, and we appreciate your recognition of our bathroom amenities, which many of our guests truly enjoy.We apologize that your experience with the bathroom facilities did not meet your expectations. We understand that accessibility is paramount for all our guests, and we sincerely regret any difficulty you encountered. In the future, we recommend requesting an ADA room to ensure a more comfortable stay tailored to your needs.Regarding our services, we do communicate at check-in that room service is available upon request. Additionally, we understand the inconvenience regarding the ice machine's accessibility due to our property layout, and we appreciate your understanding as we strive to accommodate guests' needs by delivering ice directly to their rooms.Our team takes pride in providing exceptional service to all our guests, and we're pleased to hear that they were able to assist you throughout your stay.We genuinely hope that we were able to contribute to making your anniversary special, despite the challenges you encountered. It would be our pleasure to welcome you back in the future and ensure a more enjoyable experience. If there's anything further we can assist you with, please don't hesitate to reach out.Thank you again for your feedback, and we look forward to the opportunity of hosting you again.

10/10 超赞

edward

满意：清洁度
2024 年 3 月入住 1 晚
th 于 2024年04月10日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Dave

满意：清洁度、员工和服务、住宿条件和设施
Parking was somewhat of an issue due to construction on the lot. The staff was friendly and hands on.
2024 年 3 月入住 2 晚
th 于 2024年04月7日 的回复
Good afternoon and thank you for your feedback. We do apologize for the inconvenience of limited parking at the moment. Thank you for staying with us and hope to see you again soon

8/10 还可以

Dan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Chris 于 2024年03月29日 的回复
Thank you for your feedback. We look forward to seeing you again!

10/10 超赞

Garrett

2024 年 3 月入住 1 晚
th 于 2024年04月7日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Marcella

与配偶出行
Loved the hotel and being in historic Beaufort. It was extremely clean and comfortable.
2024 年 3 月入住 1 晚
th 于 2024年04月7日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Toni

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the setup of this property. Staff is always very friendly and helpful. Whatever they use for cleaning products, the rooms always smell like you've walked into a spa. Travel for work and always enjoy.my stay here.
2024 年 3 月入住 1 晚
th 于 2024年04月7日 的回复
Good afternoon and thank you for your feedback. We are thrilled you enjoyed your stay as we try to make our guests as comfortable as possible.Thank you for staying with us and we hope to see you again soon.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Convenient location. Staff was excellent.
2024 年 2 月入住 2 晚
th 于 2024年04月10日 的回复
Good evening and thank you for your feedback. We are extremely thrilled you enjoyed your stay. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Lisa

2024 年 2 月入住 1 晚
th 于 2024年04月10日 的回复
Good evening and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Fain

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay and a block off Bay St. Throwback motel with great updates and staff. Super cute and everything you need. Coffee shop that is attached is a great addition as well. Rates are great and would definitely stay here again.
2024 年 2 月入住 2 晚
th 于 2024年04月10日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施
Very charming and quiet. I had trouble with the TV remote and there we no instructions but that’s just me. I’m sure most people could have figured it out 😂
2024 年 2 月入住 1 晚
th 于 2024年04月10日 的回复
Good afternoon and thank you for your feedback. I apologize for the inconvenience with the tv remote and wish we could have fixed the issue while you were here. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to Beaufort & easy parking though could be a bit noisy due to its proximity to the road.
2024 年 2 月入住 2 晚
th 于 2024年04月10日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 超赞

Thomas

满意：服务设施
Room is real nice, I can’t say enough good things about the ladies at the front desk, so kind and accommodating
2024 年 2 月入住 1 晚
th 于 2024年04月10日 的回复
Good afternoon and thank you for your feedback. Thank you for staying with us and we hope to see you again soon.

8/10 还可以

david

团体旅客
满意：员工和服务
不满意：服务设施
Smaller than I thought. But worked out fine. Was perfectly sufficient for one night stay.
2024 年 2 月入住 1 晚

10/10 超赞

Joyce

满意：清洁度、员工和服务、住宿条件和设施
Great all around.
2024 年 1 月入住 1 晚

10/10 超赞

Lisa

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved all the little details that went in to making this truly a boutique hotel experience.
2024 年 1 月入住 1 晚

10/10 超赞

Maurice

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very surprising in a great way!
Very pleasant inside. Great location and additional parking not far away. Coffe shop and work out area. Pleasant staff. If I ever come back to Beaufort, SC this is the spot. Worth every penny what a steal!! O
Bathroom
Walk in shower
Tub
Robes
2024 年 1 月入住 1 晚

10/10 超赞

Whitney

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is my second stay at City Loft! Needless to say, this is where I’d choose to stay even if I were a local…because I am! There are many parts to why this is a favorite, mainly because the people who work at this particular hotel are accommodating and also very genuine. I am thankful to have a place to go.
2024 年 1 月入住 1 晚

10/10 超赞

Laurence

满意：清洁度、员工和服务、住宿条件和设施
We had a fabulous stay in Beaufort! Love the location of City Loft...Staff was friendly and helpful. Room was comfortable. Will stay again!
2023 年 12 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place. Great location. The manager on duty is the bomb.
2023 年 12 月入住 1 晚

8/10 还可以

Caroline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

6/10 一般

Ann

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Nice but problems: The hotel is very nicely remodeled. Cleanliness was good. You could smell cleaning supplies. Everything appeared to be clean. Sitting areas outside were nice. Appeared to have bicycles for use. Convenient to shopping. A nice walk to shopping and on the water with nice local parks. Not a huge amount of restaurants but they are good. Problems for us were; The rain shower doesn't allow you to take a shower without getting your hair wet. The tub is VERY difficult to get in and out of. No safety bar to hold onto and the tile made it very slick. The bathroom is beautiful but was not thought through well. The hotel was missing a lot of expected amenities. They were deal breakers for us! We take coffee, tea and popcorn with us when we travel. There was no coffee maker (there is a coffee shop but they close at 6pm). There was not a microwave for hot tea, popcorn or restaurant leftovers. There was a refrigerator. There was no iron in the room, there was an ironing board but who wants to have to get dressed to go to the office to get an iron. There was no alarm clock. These things may have totaled $200 in cost for the hotel to make available. They could have left off the robes and supplied the basic expected items for the price the price of the robes. Don't drink the wine supplied its an extra cost.
2023 年 12 月入住 2 晚

10/10 超赞

Madeleine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in great location
Great hotel in excellent location. Friendly staff and clean room. We will be back!
2023 年 12 月入住 1 晚

8/10 还可以

Peter

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Second Time
Nice place to stay. Pet Friendly. However the room smelled strongly from using bleach. Good parking. Stayed there the second time. Very convenient to walk to all of Old Beaufort.
2023 年 12 月入住 1 晚

10/10 超赞

Joyce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel and its location are ideal to explore Beaufort. Hotel check-in was easy and the receptionist was friendly, helpful and knowledgeable of the area.
2023 年 12 月入住 1 晚

8/10 还可以

George，Marathon

满意：清洁度、员工和服务、住宿条件和设施
The toilet flushing mechanism was problematic. It would flush but had to be held down for about 10 seconds to do so.
2023 年 12 月入住 1 晚

6/10 一般

Jack

满意：清洁度、员工和服务、客房舒适度
Great customer service. However, it's hard to understand how this hotel is rated as 'excellent' (?). Overall condition is ok but certainly not excellent. Location for access to historic district is good. Adjacent to busy street and road noise.
2023 年 11 月入住 1 晚

10/10 超赞

Mary，Anderson

2023 年 11 月入住 2 晚

6/10 一般

George，Marathon

与配偶出行
The cleaning fluids they use are overpowering when you enter the room and leave a slippery residue on the bathroom floors. Also, it’s a bit inconvenient the way they manage their front desk; no one is usually there and you have to page them to come to the front desk. Nice people though.
2023 年 11 月入住 1 晚

8/10 还可以

John

满意：客房舒适度，清洁度
2023 年 11 月入住 1 晚

4/10 很差

Andrew

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would not recommend this property
2023 年 11 月入住 1 晚

10/10 超赞

Dorothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel. Fruendly staff, very clean.
2023 年 11 月入住 2 晚

10/10 超赞

Carla

满意：清洁度、住宿条件和设施、客房舒适度
Quaint and close to everything & pet friendly.
The hotel is quite nice. It is a block away from the water and all the downtown action. The is a coffee shop on the property which was convenient, bc there is no coffee pots or microwaves in the room. A plus is the large soaking tub, super soft towels & complimentary robes. Cons: on a very busy street with a lot of traffic noise.
2023 年 11 月入住 1 晚

8/10 还可以

Miranda

满意：清洁度、员工和服务、住宿条件和设施
Great location staff was very friendly.
2023 年 10 月入住 1 晚

10/10 超赞

Joseph

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

Vaughan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

8/10 还可以

Frank

满意：清洁度、员工和服务、住宿条件和设施
A surprise find. Very comfortable and walkable to everywhere we wanted to go.
2023 年 10 月入住 2 晚