The hotel is new. It has nice lobby with a pool table and board games. My room had no bathtub.
Hyekyung
2024 年 3 月入住 1 晚
6/10 一般
Jeffery and Eileen
与家人出行, 带宠物出行
2024年04月5日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Overall stay was ok. Hotel is not very soundproof. Highway was very loud, along with hearing guests in their own rooms. Our bathroom sink was clogged when we got to our room, called to have maintenance and there was no maintenance available. My husband just asked if they had a snake and he could take care of it and they weren’t able to provide anything. Employee said he would speak to the manager to have a discount applied on our room and it wasn’t done when we checked out. Employee at check-out didn’t seem to care that we had a problem after we explained we had to wash hands and brush teeth with the shower head. Breakfast area was a mess, nothing refilled, microwave was disgusting.
Jeffery and Eileen
2024 年 4 月入住 3 晚
10/10 超赞
Kenneth
2024年04月2日
满意:清洁度、员工和服务、住宿条件和设施
Second time staying at Tru…love it! Clean, neat, efficient and a great value.