Staff services were very good. Clean and quiet. Some hardware are out of date. Such as tv are very old with unclear pictures. Bathroom tub and floor need replaced.
Zaiwei
2023 年 9 月入住 5 晚
10/10 超赞
Zaiwei,Foothill Ranch
2023年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, bigger rooms, great location, safe area, great transportation options, good condition of property.
Zaiwei
2023 年 8 月入住 5 晚
4/10 很差
Qin
2023年08月18日
不满意:员工和服务,清洁度
Two starts!
Qin
2023 年 8 月入住 5 晚
4/10 很差
真实旅客
与家人出行
2023年08月3日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
service improvable
The hotel rooms are old, but what really bothers me is the unfriendly hotel staff. As I was traveling with four suitcases and two children, I asked the hotel reception to help us order a taxi. I was told they don't offer such a service (amazing). We ended up standing on the side of the road with two children for almost 20 minutes in 33°C heat, but weren't lucky enough to get one. I had to go back to the hotel and in the end one of the doormen walked us to the curb. I could say if you are a foreigner do not stay in this hotel. We have stayed in quite a few hotels in Beijing and this is by far the worst. Very disappointed and definitely not up to a four star hotel.
真实旅客
2023 年 7 月入住 1 晚
8/10 还可以
Lian
2023年07月13日
满意:清洁度、员工和服务、住宿条件和设施
Lian
2023 年 7 月入住 8 晚
10/10 超赞
Mae
2019年06月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very clean, and their service is very good.