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关于新墨西哥贝伦温德姆速 8 酒店的点评

2 out of 5
新墨西哥贝伦温德姆速 8 酒店
428 S Main, Belen, NM

点评

5.2
10 分 - 超赞。46 条好评，共有 370 条点评" "
8 分 - 还可以。58 条好评，共有 370 条点评" "
6 分 - 一般。72 条好评，共有 370 条点评" "
4 分 - 很差。82 条好评，共有 370 条点评" "
2 分 - 糟糕。112 条好评，共有 370 条点评" "

5.2/10

清洁度

6.4/10

员工和服务

4.8/10

服务设施

4.8/10

住宿条件和设施

4.6/10

环保

点评

2/10 糟糕

Stizzo

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Doors had no secure locks, paint chipping, rooms dirty, had staff come in and change bedding due to sheets being dirty. Worker was very nice but looked over whelmed.
2024 年 2 月入住 1 晚

2/10 糟糕

Marita

不满意：清洁度、员工和服务、住宿条件和设施
I walked in the front door and had to call for assistance to check in. The clerk that came smelled like she hadn't showered in a week. We were told to go around the back to get into the room and the facility door didn't lock. The minute we walked in the room we could see dirty linens on mattresses that did not fit properly on extremely dirty and worn out box springs. The only chair in the room was broken. There was mold all around the ceiling in the bathroom and the tub was patched with duct tape in the bottom. The pictures for this location must be very outdated because it was nothing like what we had expected. Wish we had read previous reviews prior to booking.

2/10 糟糕

ROCIO

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Horrible, dirty! We walked out an hour after we checked in...beds
2024 年 2 月入住 1 晚

2/10 糟糕

Xiaolan

2024 年 2 月入住 1 晚

10/10 超赞

Patrick

与家人出行
满意：服务设施
Privacy
2024 年 2 月入住 1 晚

2/10 糟糕

Marry j

不满意：清洁度、员工和服务、住宿条件和设施
Terrible
2024 年 1 月入住 1 晚

2/10 糟糕

Wilhemina

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the worst motel stay I have had and I am very very disappointed. The room was very dirty, the beds were lumpy, no pillow cases on the pillows, pillows were old and very flimsy, the beds kept moving off the bed frames, there was no bed spread, it was very scary to crawl under the bed sheets, the towels were old and very thin, no hand towels or wash cloths, bath tub looked like it was plastered as the plaster was still visible, no stopper in the drain in the tub, there was a bug that crawled out of it, no screen in the main window and no lock to lock the window. It was very bad!!!!
2024 年 1 月入住 1 晚
Super 8 于 2024年01月28日 的回复
Thank you for your review! I hope you and your family enjoy the rest of your Travels!

6/10 一般

Benjamin

满意：员工和服务
不满意：住宿条件和设施
Just passing through and it was Better than sleeping in my truck. No soap in the bathroom but I have my own. Had to park in the dollar store parking lot.
2024 年 1 月入住 1 晚
Super 8 于 2024年01月28日 的回复
Thank you for your review!

10/10 超赞

Evangeline，Albuquerque

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Super 8 于 2024年01月28日 的回复
Thank you!

4/10 很差

Susan

带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property's security doors that keep non customers our don't lock, giving anyone the opportunity to enter the building.The room I stayed in looks like it hadnt been mopped in weeks and barely swept, there were hairs everywhere. The shower curtin had someone else boogers on it but it was wadded up and thrown over the rod and the water temperature was awful. This place definitely needs to be updated.
2024 年 1 月入住 1 晚
General Manager 于 2024年01月19日 的回复
Thank you for your review!

2/10 糟糕

Ethan

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
General Manager 于 2024年01月19日 的回复
Thank you!

2/10 糟糕

Jace

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT STAY HERE..... It is filthy. no towels, no toilet paper. the heater smelled like it would catch on fire any minute. the sink was falling off the wall. and 1 bed was not made.....!!!!! walked in the room and walked back out... the desk clerk said we should not stay there especially with children..... THEY ARE REFUSING OUR REFUND.
2023 年 12 月入住 3 晚
Desk Clerk 于 2024年01月19日 的回复
I believe you are mistaking our hotel for another one. We have many families who stay here and never have any issues. I'm sorry your experience at this other property went so poorly though. Enjoy your travels and do feel free to come to our property which is family friendly.

2/10 糟糕

Helen

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 5 晚
General Manager 于 2024年01月19日 的回复
Thank you Helen!

4/10 很差

Jonathan

2023 年 12 月入住 6 晚
General Manager 于 2024年01月19日 的回复
Thank you!

10/10 超赞

Andrew

2023 年 12 月入住 1 晚
General Manager 于 2024年01月19日 的回复
Thank you!

2/10 糟糕

Susan

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Avoid this place at all costs.
We checked in - the receptionist was fine. However when we saw the dirt on the stairs as we walked up to the second floor we became concerned. When we entered the rooms we knew we couldn’t stay. Both rooms were dirty, (bed spreads had gross film on them, the bathrooms and floors were dirty, the hall leading to the rooms were disgusting.) We left the hotel and had to drive 45 miles to check into another motel.
2023 年 11 月入住 1 晚

4/10 很差

Sandra

不满意：住宿条件和设施，员工和服务
2023 年 11 月入住 4 晚

6/10 一般

Christian

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 11 月入住 1 晚

6/10 一般

Ramona

满意：员工和服务
2023 年 11 月入住 4 晚

2/10 糟糕

Roy

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
While room was dirty in areas, it paled in comparison to the bath tub, which was so beat up it was unusable. The over stuffed chair had a rip across the back of the seat cushion from which stuffing was falling out. Don't know why Wyndham would put its name on this property.
2023 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick weekend
Isaac at the front desk was there when I checked in and out. Very friendly and efficient. Overall was an excellent trip
2023 年 11 月入住 2 晚

4/10 很差

真实旅客

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚

2/10 糟糕

James

与配偶出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Very dirty inside and out, TV didn't work and they couldn't do anything to fix it, wifi wasn't working on any device, ac and heater didn't work, toilet wouldnt flush, prostitution and drugs in hotel. The staff was the only thing that gave me the idea to go back a second time. Great friendly workers
2023 年 10 月入住 1 晚

2/10 糟糕

James

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Guys outside drinking, clerk was rude, place and outside was dirty
2023 年 10 月入住 1 晚

2/10 糟糕

SILKE

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Not as advertised. Not even suitable to be a Super 8! $195.00 for one queen size bed for one night. The place is run down, and with fixtures falling off the wall. Not even a trash can in the room! Doesn't have bar, restaurant or balconies as advertised. It does have a partially fenced parking lot, and the staff was friendly. But this place is a rip off.
2023 年 10 月入住 2 晚

4/10 很差

Dana

与家人出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The room was dirty with hair all around the bathroom, mold lines the bathtub, the sink is clogged and cigarette burns decorate the sink. The sheets/bed had hair on it as well so I alerted the staff, they had it all taken care of and stated that the "workers go on strike often". The bedside table is structurally ruined so nothing could be on it without the table collapsing. We felt so uncomfortable that we stayed away at long as possible and went back only to sleep and then left upon waking. Not worth the $$.
2023 年 10 月入住 1 晚

10/10 超赞

Josue

满意：清洁度、员工和服务、住宿条件和设施
Great staff
2023 年 10 月入住 1 晚

2/10 糟糕

Roxana

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The lock to access the building was cut open and it was not possible to close it overnight dismayed, and very unsafe. Also, this allowed for a lot of flies to enter the building and consequently the rooms, I had a lot of flies in my room. I had to wake up at 3 o’clock in the morning to go to the balloon festival and there was a neighbor that was continuously fighting with his partner, and running up and down the hallway, slamming the doors. I reported this to the front desk around 1130 at night, but the noise continued up till around 1 o’clock in the morning. There was no regard for customer comfort and safety. The place was dirty and it smelled bad. My room had recently been painted so this smell of paint persisted. I would not go back to this hotel.
2023 年 10 月入住 2 晚

10/10 超赞

Rena

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great!
Great room and great deal for where we had to stay!
2023 年 10 月入住 2 晚

8/10 还可以

ANNEL SIGALA

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Terrible conditions Dirty
2023 年 10 月入住 1 晚

6/10 一般

Beth

2023 年 10 月入住 1 晚

6/10 一般

Natalie A

2023 年 10 月入住 1 晚

2/10 糟糕

Gerri

不满意：住宿条件和设施，清洁度
There was no toilet paper in the bathroom and the room smelled awful! The door wouldn’t even lock. We checked out early only stayed one night paid for two.
2023 年 10 月入住 2 晚

2/10 糟糕

Bere

不满意：住宿条件和设施，清洁度
2023 年 9 月入住 3 晚

10/10 超赞

William

与配偶出行
不满意：服务设施
Beds were comfortable enough and the price on Expedia was great. But we had to go get kleenx and then go back and gets cups. The back door did not open with our card when we got back from dinner. Just kind of rundown and not taken care of.
2023 年 9 月入住 1 晚

6/10 一般

Pat

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

2/10 糟糕

Lynnetta

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Staff shared personal information with other guests and found them asking for money for drugs and staff was dressed unprofessional and staff stayed in rooms and partying with guests was not good while management was away hotel was unsafe at all times
2023 年 9 月入住 1 晚

10/10 超赞

Dominic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Great staffing
2023 年 9 月入住 4 晚

8/10 还可以

Jack

满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚

10/10 超赞

Stacey

带宠物出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The people at the front desk were wonderful
2023 年 9 月入住 3 晚

10/10 超赞

Lorraine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very helpful. I had quite a few things in my hands and they helped carry some of the stuff so that I could get to my room.
2023 年 9 月入住 1 晚

2/10 糟糕

Austin

不满意：员工和服务、服务设施、住宿条件和设施
A/C controls not functional. No hot water in lavatory. Water control in tub wasa backwards. towel rack fell off. Pillows were really poor. Total discomfort made sleep impossible. Breakfast was a joke. Desk clerk was absent.
2023 年 8 月入住 1 晚

4/10 很差

Jeff

不满意：清洁度、服务设施、住宿条件和设施
Carpets and stairwell were very dirty. Lots of junk and some garbage amassed outside at back door guest entrance. My rooms bathroom was dirty wirh hair and grime on the base boards. TV in room would not turn on. Very thin ceiling could hear every little movemoents of guests upstairs all night. Whole building downstairs smelt musty.
2023 年 8 月入住 1 晚

10/10 超赞

Lori

2023 年 8 月入住 1 晚

10/10 超赞

Yennire

2023 年 6 月入住 1 晚
Super 8 于 2023年07月19日 的回复
Thank you!

4/10 很差

Mark

2023 年 6 月入住 1 晚
Super 8 于 2023年07月19日 的回复
Thank you!

4/10 很差

Cornelia

与家人出行
不满意：员工和服务
Rude Staff ! Motel looks nothing like the Websites . Stained bed.
2023 年 6 月入住 1 晚
Super 8 于 2023年07月19日 的回复
Thank you!

2/10 糟糕

Jose

2023 年 6 月入住 1 晚
Super 8 于 2023年07月19日 的回复
Thank you!

6/10 一般

Coach

满意：员工和服务
不满意：住宿条件和设施，清洁度
The area wasn’t the best and I honestly didn’t feel comfortable or safe at all times
2023 年 5 月入住 1 晚
Super 8 于 2023年07月19日 的回复
Thank you!

6/10 一般

Annette

2023 年 5 月入住 4 晚
Super 8 于 2023年07月19日 的回复
Thank you!