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关于卡斯尔雷别墅酒店的点评

3 out of 5
卡斯尔雷别墅酒店
33 Castlereagh Place, Belfast, Northern Ireland

点评

5.6
10 分 - 超赞。1 条好评，共有 17 条点评" "
8 分 - 还可以。6 条好评，共有 17 条点评" "
6 分 - 一般。4 条好评，共有 17 条点评" "
4 分 - 很差。0 条好评，共有 17 条点评" "
2 分 - 糟糕。6 条好评，共有 17 条点评" "

7.2/10

清洁度

6.0/10

员工和服务

6.4/10

服务设施

6.4/10

住宿条件和设施

2.0/10

环保

点评

2/10 糟糕

Marie Christine

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚

2/10 糟糕

Sally

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We will never know because it was closed. We were unable to check in at all. We had to find somewhere else very last minute. They also replied to message saying they don't do one night stays. I want my money back please.
2022 年 2 月入住 1 晚

2/10 糟糕

Sandra

2022 年 2 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice house
It’s a nice clean house and our point of contact was helpful.
2020 年 2 月入住 1 晚
Jim 于 2020年02月25日 的回复
Thank you for staying and your very kind review. Kind regards

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was very clean and tidy and handy to the city centre. Just what we needed for the night!
2019 年 12 月入住 1 晚
Jim 于 2020年01月17日 的回复
Thank you for staying And for your kind review

6/10 一般

Oriol

团体旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
Sencillo apartamento en las afueras
Cuando se consulta en la página web parece una especie de alojamiento sin quedar claro de qué se trata. Es un apartamento sin recepción. ATENCIÓN: Estando afuera no vimos ningún cartel y tuvimos que llamar al teléfono de contacto del alojamiento. Por suerte también apareció un señor que conocía al propietario y nos dio las claves para acceder al apartamento y obtener las llaves de la cajita de seguridad. Las escribió en un papel sin dar más explicaciones, un poco raro. La habitación correcta, limpia y con dos baños compartidos en el mismo piso. Entraba aire frío por la ventana pese a estar cerrada. Para pasar una noche sencilla y evitar altísimos precios en el centro, aceptable.
2019 年 10 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
Gut hat mir gefallen, dass es zwei Bäder gab. Und der Elektriker auch direkt kam. Nicht gut gefallen hat, dass zwar Frühstück Angebot wurde, aber was es am Ende war, schlecht umgesetzt wurde.zu dem war das Zimmer klein und unter dem Dach. Die Wände im Haus waren sehr dünn.
2019 年 9 月入住 2 晚

2/10 糟糕

Diane

不满意：员工和服务
Directions were non existent. Asked 6 different people including the owner how to get there. Most went on Google but streets weren't marked. Took most of the day to find. Google link owner provided didn't work. When we finally got there we found we were on the 3rd floor with the bathrooms 2 1/2 flights down. We tried texting and calling the owner to change the room as we are both elderly no avail. Terrible.
2019 年 9 月入住 1 晚

10/10 超赞

Global

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 1 晚

6/10 一般

delphine

不满意：员工和服务
Qualité/ Prix
Je suis decu rapport qualité prix cet établissement est correct mais pas aux prix pratiqués il est trop chère par rapport aux prestations réels
2019 年 7 月入住 2 晚

2/10 糟糕

Therese

与家人出行
不满意：客房舒适度，员工和服务
2019 年 7 月入住 1 晚
Jim 于 2019年07月31日 的回复
Hi Therese we are sorry your did not enjoy your stay please can you let us know what was wrong as you never once contacted us so we could resolve your concerns? kind regards

8/10 还可以

Nick

满意：清洁度、员工和服务、客房舒适度
2019 年 7 月入住 1 晚
Jim 于 2019年07月21日 的回复
Thank you for taking the time to leave us feed back and we are glad you had a good stay with us while in Belfast .Thank you for staying kind regards

2/10 糟糕

Holly

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not book
This booking was never honoured and they have failed to get in touch with me or the third party website. Not even sure if this is a real listing.
2019 年 6 月入住 1 晚
Jim 于 2019年06月10日 的回复
Hi, Holly really sorry you feel this way really wish you could of having read your message that was sent to your Expedia website as this could of being avoided. Holly, I am sorry for we could not resolve this matter . kind regards

8/10 还可以

Kelly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dont judge a book by its cover
Me and my 2 friends recently stayed at Castlereagh House. We did question the area to start with but when inside it was nice. The communal areas were all clean and tidy. Our room was perfect sized for the 3 of us and was very clean. The beds were comfortable. It was cold at times but once i worked out how to use the Heating it soon warmed up. Other guests in the house were polite and friendly, we all respected each other it felt. The euro plug isnt helpful on the hairdryer but an other guest helped us out lending us theirs. Only issue was running out of toilet roll towards the end of our stay.
2019 年 5 月入住 2 晚
Jim 于 2019年06月6日 的回复
Hi, Kelly thank you for your very kind review and for staying with us. Kelly, I will change all hairdryers today the did come with UK adaptor but I think some guest have left with them. kind regards

8/10 还可以

Samirah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place nice owner!
Beautiful guesthouse. Nicely decorated. Very clean. Lovely (shared) bathrooms. Helpful owner who greeted us before check in to make sure we got in alright. Loved that there was a full kitchen to use!
2019 年 5 月入住 2 晚
jim 于 2019年05月27日 的回复
Thank you Samirah for your lovely review hope to see you again take care. Kind regards Jim

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean. Kitchen facility. No hassles no more to add
2019 年 5 月入住 3 晚
jim 于 2019年05月9日 的回复
thank you for your review

6/10 一般

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 1 晚
jim 于 2019年05月3日 的回复
Hi Thank you for staying please can you let us know how we could of improved your stay with us ? kind regards jim