大堂酒廊
查看供应情况

关于贝尔法斯特城马尔丹酒店的点评

4 out of 5
贝尔法斯特城马尔丹酒店
20 Brunswick Street, Belfast, Northern Ireland

点评

8.8

超赞

10 分 - 超赞。706 条好评，共有 1222 条点评" "
8 分 - 还可以。318 条好评，共有 1222 条点评" "
6 分 - 一般。126 条好评，共有 1222 条点评" "
4 分 - 很差。41 条好评，共有 1222 条点评" "
2 分 - 糟糕。31 条好评，共有 1222 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Peter

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very clean，good location.
2022 年 9 月入住 2 晚
Reservations Team 于 2022年10月4日 的回复
Hi Peter, Thanks for taking the time to leave us a review and we're delighted to hear you enjoyed your stay with us! We do hope to welcome you back to Maldron Belfast again soon

10/10 超赞

Shirley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice restaurant for breakfast and dinner. Wonderful staff..easy to walk to Botanic garden. Easy to get to other restaurants. Taxis were readily there for pickup.
2024 年 5 月入住 3 晚

8/10 还可以

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel in the heart of Belfast. Not an issue with the hotel, but if driving in Belfast, know it is one of the more difficult cities to navigate due to many one-way streets - e.g. to get to hotel parking which is less than a 5 minute walk is a driving adventure :-) However, there is good public transportation
2024 年 5 月入住 1 晚

8/10 还可以

Alison

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel in an ideal spot. Staff were lovely. Only issue was temperature, as he weather was warm, the landing lobby area was very warm! Other than that, excellent!
2024 年 5 月入住 3 晚
Reservations 于 2024年05月21日 的回复
Hi Alison, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

2/10 糟糕

Steven

不满意：清洁度、员工和服务、住宿条件和设施
This hotel is central however is not clean and in poor disrepair. My toilet seat was broken for 3 days, the shower leaked all over the bathroom floor, walls, headboard and curtains were marked and stained and the air conditioning unit is not available overnight leaving the room Unbearable. Not an option to open windows due to noise from bars outside the window
2024 年 5 月入住 4 晚
Reservations 于 2024年05月20日 的回复
Hi Steven, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We will address the issues you have mentioned regarding the aircon and the room cleanliness with our maintenance team. I can see on the handover that the toilet seat was logged and our Maintenance Manager went up to fix it, but we understand that what a frustration this would have been for you. We do hope to welcome you back to Maldron Belfast again in the future and please contact myself directly if you wish to discuss anything further TamarinRevenue Manager

8/10 还可以

julie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We arrived early and pooped in for a street map and we're able to actually check in which was a bonus. The staff were very friendly, helpful and courteous. Very clean and quiet.
2024 年 5 月入住 1 晚
Reservations 于 2024年05月20日 的回复
Hi Julie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Réjean

与家人出行
满意：清洁度、员工和服务、服务设施
Nous avons aimé notre hébergement ainsi que l’emplacement de l’hôtel. Par contre nous n’avons pas aimé que le drain du lavabo ainsi que celui de la douche soient bloqués. L’eau était très lente à s’évacuer. Nous en avons parlé à la réception vers 18 heures mais cela ne c’est pas réglé .
2024 年 5 月入住 1 晚
Reservations 于 2024年05月20日 的回复
Hi Réjean, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We're really sorry we weren't able to resolve the drain issue for you, and hope this didn't impact too much on your stay. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施
Clean good staff pleasant helpful nice hotel
2024 年 5 月入住 2 晚
Reservations 于 2024年05月20日 的回复
Hi William, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

6/10 一般

Chad，Picton

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Great location central to alot of the charters and trips, close to excellent restaurants and pubs. Hotel does not give the service level expected at a 5 star hotel. We were given the wrong room to start then it was almost like an inconvenience to get the right room. Staff were very blunt and not overly happy. Most disappointing part of our trip so far was the experience at this hotel. I travel often and don't typically complain but this hotel should be no more then a 3star at most.
2024 年 5 月入住 2 晚
Reservations 于 2024年05月13日 的回复
Hi Chad, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Nili

满意：清洁度、员工和服务、住宿条件和设施
Only stayed one night. Excellent location. Clean and welcoming staff.
2024 年 4 月入住 1 晚
Reservations 于 2024年05月13日 的回复
Hi Nili, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Andrew Pawel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 5 月入住 2 晚
Reservations 于 2024年05月9日 的回复
Hi Andrew, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Lynne

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Reservations 于 2024年05月8日 的回复
Hi Lynne, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Gillian

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very central, walk every where, 5 min walk from bus station where airport bus stops
2024 年 5 月入住 3 晚
Reservations 于 2024年05月6日 的回复
Hi Gillian, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Cindi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The lobby staff and bartender were fantastic. Their smiles and advice made me feel like i was special.
2024 年 5 月入住 1 晚
Reservations 于 2024年05月6日 的回复
Hi Cindi, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass on your lovely comments to our team :) We hope to welcome you back to Maldron Belfast again in the future

6/10 一般

James

与家人出行
满意：员工和服务
不满意：服务设施
Keycard was deactivated 1 hour before checkout. Had to borrow card from other resident for lift. Then had to go down to reception to get card reactivated. Staff not very apologetic
2024 年 5 月入住 1 晚
Reservations 于 2024年05月6日 的回复
Hi James, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

christopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location
2024 年 4 月入住 3 晚
Reservations 于 2024年05月1日 的回复
Hi Christopher, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Annmarie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was located perfectly for seeing the city. There were lots of restaurants Every employee at the hotel that we spoke with was pleasant and helpful
2024 年 4 月入住 5 晚
Reservations 于 2024年04月24日 的回复
Hi Annmarie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Alison Jacqueline marie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely central hotel. Staff were very helpful and the rooms were really nice. The breakfast had plenty of choice too
2024 年 4 月入住 4 晚
Reservations 于 2024年04月22日 的回复
Hi Alison, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Erica

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent location as it's central to most things. Unfortunately the area outside was a tad shabby, homeless shelter right next door and could become noisy. Could have a lot of potential if utilised properly.
2024 年 4 月入住 4 晚
Reservations 于 2024年04月22日 的回复
Hi Erica, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

2/10 糟糕

Narayana Prasad

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Reservations 于 2024年04月22日 的回复
Hi Narayana, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that we fell short of your expectations and my sincere apologies for the impact this had on your stay. Please contact us directly if you would like to discuss this further. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Brenda

2024 年 4 月入住 1 晚
Reservations 于 2024年05月9日 的回复
Hi Brenda, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Claire

与配偶出行
满意：清洁度
不满意：住宿条件和设施
The beds were very uncomfortable,we stayed in a twin room and one of the beds went down in the middle and up at the end.The breakfast was second to none though.We checked in online and out so didnt have much dealing with staff.Hotel was clean but the area wasnt the best.
2024 年 4 月入住 2 晚
Reservations 于 2024年04月15日 的回复
Hi Claire, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We have just started our beds project this week; replacing every single mattress in the hotel with a fresh, new memory foam one which we hope will really enhance the guest experience and provide a very comfortable night sleep! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Marcus

2024 年 4 月入住 1 晚
Reservations 于 2024年05月1日 的回复
Hi Marcus, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Susan

与配偶出行
满意：清洁度
Great location. Good breakfast offering. Dinner and bar areas are nice but very noisy. I feel that the rooms could be better equipped. Lighting is poor in bathroom, a magnifying mirror would be good Towels are really small. Inadequate space for unpacking your clothes.
2024 年 4 月入住 3 晚
Reservations 于 2024年04月10日 的回复
Hi Susan, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will certainly pass your comments regarding the bedroom to our Maintenance team to try and find a solution. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Jade

满意：清洁度、员工和服务、住宿条件和设施
Fabulous hotel
2024 年 2 月入住 3 晚
Reservations 于 2024年04月8日 的回复
Hi Jade, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Tara

与配偶出行
满意：服务设施，清洁度
Our room was ready early…a bonus. There is water damage to the moulding and door that should be attended to.
2024 年 4 月入住 1 晚
Reservations 于 2024年04月8日 的回复
Hi Tara, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! Thank you for bringing the water damage to our attention; our Maintenance team are currently working to resolve this issue. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Kenneth，Croydon

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean, the hotel was in a central location (although you need to do a fair bit of walking to see things) and it was soundproofed so no noise from the street whatsoever
2024 年 3 月入住 3 晚
Reservations 于 2024年04月4日 的回复
Hi Kenneth, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

William V

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
N/a
2024 年 3 月入住 3 晚
Reservations 于 2024年04月3日 的回复
Hi William, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Kevin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
Reservations 于 2024年04月24日 的回复
Hi Kevin, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

GEORGE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great service in a quality location
2024 年 3 月入住 2 晚
Reservations 于 2024年04月3日 的回复
Hi George, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Luciano

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good hotel. Just a few odd things. The heating was very awkward to work and there was no fan in the bathroom. Apparently I was due an upgrade but nothing was forthcoming. Other than that, very good.
2024 年 3 月入住 3 晚
Reservations 于 2024年04月2日 的回复
Hi Luciano, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel
2024 年 3 月入住 2 晚
Reservations 于 2024年04月1日 的回复
Hi John, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

lina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Receptionist was extremely personable and professional.
2024 年 3 月入住 2 晚
Reservations 于 2024年04月5日 的回复
Hi Lina, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass on your lovely comments to Sofia; she is a wonderful asset to our team here. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Cledson

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Reservations 于 2024年04月2日 的回复
Hi Cledson, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

ABRAHAM

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚
Reservations 于 2024年04月1日 的回复
Hi Abraham, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Dianne

Very nice
2024 年 3 月入住 1 晚
Reservations 于 2024年03月29日 的回复
Hi Dianne, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Ian Paul

与配偶出行
满意：清洁度、员工和服务、服务设施
Excellent stay, good breakfast service. Not keen on loud music in dinning area at breakfast time.
2024 年 3 月入住 2 晚
Reservations 于 2024年03月27日 的回复
Hi Ian Paul, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Fernando，Mississauga

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was walking distance to the train station stop for arrival. It was in an area of many shops and restaurants. Walking distance to everything. The Titanic display you needed to take a cab, but still it wasn't a long ride. The hotel and room was very clean and the bed/pillows were very comfortable. Word of advice for Taxi's. In Belfast, you cannot flag down numerous cabs if you're on the street. They legally cannot stop to pick you up. You need to call and have one ordered for you. The only cabs that are allowed to stop and pick you up by flagging them on the street is the old style London looking black cabs which are far more expensive to hire.
2024 年 3 月入住 1 晚
Reservations 于 2024年04月1日 的回复
Hi Fernando, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

6/10 一般

jonathan

与家人出行, 与配偶出行
满意：员工和服务，清洁度
The hotel was nothing special. We were a little disappointed and were expecting more for the price we paid. The shower had no power and leaked. The breakfast was ok but only ok. The bed was ok but no where near the quality of a premier inn! On the plus side it is in a great location which is why we booked in the first place.
2024 年 3 月入住 2 晚
Reservations 于 2024年03月18日 的回复
Hi Jonathan, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that you did not have a positive experience with us and my sincere apologies for the impact this had on your stay. We are replacing all of our mattresses next month which will enhance the guest experience and make for a very comfortable night's sleep. We do hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

una

与配偶出行
满意：清洁度、员工和服务、服务设施
The bed was standard double and mattress was so hard. But it was in an ideal area.and it was very clean
2024 年 3 月入住 2 晚
Reservations 于 2024年03月18日 的回复
Hi Una, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We are replacing all our mattresses from next month which will enhance our guest experience and make for a very comfortable sleep. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Kerrie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great convenient location with friendly staff
2024 年 3 月入住 1 晚
Reservations 于 2024年03月18日 的回复
Hi Kerrie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Arran

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Reservations 于 2024年03月14日 的回复
Hi Arran, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Carmel

与配偶出行
We had a lovely stay in The Maldron Hotel. Perfectly situated for easy access to everywhere in the city centre. Staff were so helpful and friendly. We’ll be back.
2024 年 3 月入住 1 晚
Reservations 于 2024年03月13日 的回复
Hi Carmel, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Susan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The reception desk staff were excellent! They went above & beyond to assist use since Belfast was a new city for us!
2024 年 3 月入住 1 晚
Reservations 于 2024年03月13日 的回复
Hi Susan, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We will be sure to pass your lovely comments onto the team :) We hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Sophie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very well located, quiet and great breakfast.
2024 年 2 月入住 3 晚
Reservations 于 2024年03月4日 的回复
Hi Sophie, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Lee

2024 年 3 月入住 2 晚
Reservations 于 2024年03月25日 的回复
Hi Lee, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

6/10 一般

Karen

满意：员工和服务，清洁度
2024 年 2 月入住 3 晚
Reservations 于 2024年03月22日 的回复
Hi Karen, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that you did not have a positive experience with us and my sincere apologies for the impact this had on your stay. We hope to welcome you back to Maldron Belfast again in the future

10/10 超赞

Chris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 1 晚
Reservations 于 2024年03月20日 的回复
Hi Chris, Thanks for taking the time to leave us a review – we appreciate it and are delighted that you enjoyed your stay with us! We hope to welcome you back to Maldron Belfast again in the future

4/10 很差

Erin

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would stay somewhere else when given a choice
We were placed in a room for a handicapped person. The shower room/bathroom had clear areas of discoloration. A person who had to stand up couldn’t without touching the supports or shower curtain. The bathroom door required a hip check to open or close ( how could a person in a wheelchair do that?) When asked if there were other rooms, we were told everyone was checked in, then we saw 5 more guest check into new rooms after we asked. Breakfast was good and clean, but overall I wouldn’t stay here again if given a choice.
2024 年 2 月入住 2 晚
Reservations 于 2024年02月26日 的回复
Hi Erin, Thanks for taking the time to leave us a review – we appreciate your feedback and honesty. It is disappointing to hear that you did not have a positive experience with us and my sincere apologies for the impact this had on your stay. We will follow up with our team as to why we were not able to facilitate a room move however, we were fully booked on the night you stayed so the rooms would have been pre-allocated. We do hope to welcome you back to Maldron Belfast again in the future

8/10 还可以

Martin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Reservations 于 2024年02月23日 的回复
Hi Martin, Thank you for leaving such positive feedback; we are delighted to hear you enjoyed your stay here at Maldron Belfast City, and look forward to welcoming you back in the future!