Washington Benjamin Banneker Park Hotels

"Our stay at the Hyatt in DC/National Mall was excellent. Facility and rooms were clean and comfortable; gym had adequate weights and equipment and was very clean; breakfast was provided in your stay and was above average for free hotel breakfasts; location was excellent for walking to L'Enfant metro stop, the waterfront for dining/shopping, and museums; and staff were very friendly, polite, and helpful. This was my 2nd stay there and I'd go there again."

"While the rooms are lovely and the sheets were immaculate, I needed help with three things - 1) the front desk had to send an engineer to help me set up the Chromecast (there really was an issue, but the engineer came up at 930 pm and solved it) 2) the shower head was old and was not providing sufficient water flow and was malleable enough to where me trying to clean the openings was just squishing them (the showerhead wasn’t just cleaned, it was replaced by the time I got back to the room, but that tells you about the state of the hardware), the shower curtain was dirty - and again, they replaced the single-layer one with a replaceable liner fabric one (which tells you you have to ask for a clean and a modern liner and a shower head that works because they won’t update it on their own), and the repair team left two sharp items on the floor as a failure of sweeping the floor after the repair. I brought them to the front counter and other than an apology there was no effort to remedy this (they asked me if I needed medical help after stepping on it). So, it’s nice…. But you have to ask for basics. They’ll come through and help but they’ll still miss the mark. I’d stay here again but I’d adjust expectations tremendously."

"Great location, great staff clean rooms. Perfect."

"Everyone was very nice and accommodating "

"Nice staff"

"It would have been nice to have a small refrigerator in the rooms."

"Nice place and nice staff "

"Great location, friendly staff, and loved the option to hold bags for a period of time."

"Amazing staff, cleanliness was amazing and the hotel was beautiful. We had such a wonderful experience. "