We were not very impressed with our stay at this hotel. Upon check in, we were told our room was given to someone else (the people staying decided to stay longer) and instead of making them switch rooms, they made us switch. We requested 2 queen beds and a sofa bed, and apparently the only room available was a long bed. In our reservation, we indicated 5 people needed a place to stay. While talking to the manager, she let us know there was nothing they could do. I was not going to let my mother in law sleep on the floor, so my husband ended up sleeping on the floor in a hotel we paid for. The next morning I went to the front desk to ask about another room, and a different person was at the desk. She let me know that she could not guarantee another room for us for the rest of the week, but to come back that afternoon. I was not going to arrange my day on vacation to go back to make sure we had a room, that we had reserved. She reluctantly said we could put our stuff in a storage room until we got back that night. When we got back, we finally got a room with 2 queen beds and sofa bed. The bathroom door was so broken, we couldn’t even shut it. Back again to check in desk. Finally the 4th lady felt bad for us and was kind enough to make sure our room was what we had requested and everything worked. Would have been nice to have been compensated for the trouble. Especially sleeping on the floor. Very disappointed.