Bergen County Zoo Hotels

"Overall it was a terrible stay. We were staying for one night for an early morning gymnastics meet the next day. We did not travel far but planned on use of the pool and dinner and a decent nights rest for an early morning. Room was clean enough until we unfolded the sofa pull out that was stained, had holes, no bedding, and was in such poor shape it wasn’t worth or safe to sleep in. We were informed on check in that the pool was closed for maintenance. Which to the staffs argument was on th web page buried in three links and nothing was on the pool info page which I specifically checked before heading to the hotel to know the pool hours… so instead some dozen children (not my own who were now board and disappointed) were running about th halls of the hotel. Breakfast on the weekends isn’t served till 8am Which did us no good because we need to leave by 7am now on the serach for food before or comp. Coffee was not even ready at the “Starbucks” in the lobby at 6am. The hotel in on the main road. My fault for not checking location better. We had a road side room. Between the lights and sounds from the essentially highway I might as well have bee sleeping in a tent on the side of the road. No decent food near by. I wil never book here again. "

"I have stayed here multiple times. It is consistently a 7/10. If you are traveling through NJ and need a realtively clean and quiet place to stay, it is fine. My biggest issue comes from the smell of the food that is cooked inside the motel, and the smell of Pot in the parking area.."

"Just okay. Same thing for breakfast everyday "

"2 weeks later they still have a hold on my card. Why??"

"Very good "

"The rooms were roomy, bathroom as very clean."

"Great price for a decent stay and most importantly it’s close to everything you need. "

"I am requesting a full refund because the Managee gave my room away and tried to put us in a room with two less sleeping spaces. Additional they had non bedding in the room for the pull out. We have 3 Adults and need 3 separate spaces only had 2. "

"The pool was not open. It was closed for repairs. We only found out after arriving at the property"