「We didn't stay at this hotel. Due to a family death we couldn't travel but hotel refused to refund the tickets. The hotel has a perfect right to do so but we expected a better response under the circumstances. Will definitely not visit again. Bad PR」
「Quarto limpo, silencioso, pedi camas separadas , no site dizia que tinha figrobar, mas tive que pedir pra colocar , mas não funcionou bem .tem elevador para chegar até a recepção mas escadas pra chegar ao quarto o que é difícil pra mim, tive ajuda do atendente , garagem a 15 euros só dia em outro local fora do hotel」
「The facility was very nice with large rooms and comfortable appointments. I felt that the front desk was understaffed, and the off site parking was time consuming for them. The restaurant staff were very pleasant and the food was good. My room was not cleaned even after I requested housekeeping at 5pm.」
「All the staff are very friendly and helpful. Special thanks to the reception staff. The 3-level rooms in historial building is very nice. We have an wonderful birthday trip in Andorra. 」