「Our room was clean, but the fold out bed was broken. The front desk worker was alone and clearly stressed by how many things she was trying to handle. The maintenance worker couldn’t help fix the bed and because we booked through Expedia, they couldn’t change our room. My sons slept on a broken/tilted fold out for the night because we didn’t have any other option.
The Expedia site also showed the pools hours were 6am to 10p and the actual hours were 10-10. We were unable to use the pool as we...