This hotel genuinely had some if the friendliest staff I've ever come across in a hotel. The chap on the desk at breakfast was an absolute gem, as were the waiting staff. They were helpful, attentive, kind, and smiley.
Our room was pretty standard. But comfortable, clean, and had very comfy beds. A huge elevision was an extra bonus. Good toiletries, and big, fluffy towels were also lovely.
The swimming pool and gym area were clean and of an excellent standard. Again, with extremely helpful staff.
The 1 downside to this fabulous hitel is the SIXTEEN POUNDS A DAY car parking charge. It's utterly abhorrent that after paying to stay the night in the hotel, you get charged to park your car on top. Charge the day guests, or conference attendees, but not the good people that have already paid to use your establishment.