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关于博恩布鲁克旅店的点评

3 out of 5
博恩布鲁克旅店
1273 Pershore Rd, Stirchley, Birmingham, England

点评

8.2

很好

10 分 - 超赞。142 条好评，共有 392 条点评" "
8 分 - 还可以。155 条好评，共有 392 条点评" "
6 分 - 一般。57 条好评，共有 392 条点评" "
4 分 - 很差。30 条好评，共有 392 条点评" "
2 分 - 糟糕。8 条好评，共有 392 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

8.0/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Hang Wan

与配偶出行
满意：员工和服务
The facilities needed to be renew, toilet seat was not fit to the toilet bowl, bed was too soft for me. We can hear people talking downstairs or walking outside. That's fine to stay 1 night.
2023 年 10 月入住 1 晚

8/10 还可以

Chiu ming

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚

10/10 超赞

Leigh

2024 年 3 月入住 1 晚

4/10 很差

Michael

满意：清洁度
不满意：住宿条件和设施
The mattress on the bed should have been dumped ten years ago. This was the worst mattress I have ever tried to sleep on.
2024 年 2 月入住 1 晚

8/10 还可以

Louisa

与家人及幼儿出行
满意：员工和服务，清洁度
Very good value for money. Room was a bit tatty in places but it was clean and comfortable for one night. Much quieter than we expected being above a pub.
2024 年 2 月入住 1 晚

8/10 还可以

kelsey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
overall ok stay
hotel was fine - bed was very big and extremely comfy, no plug sockets in close proximity of the bed which is annoying - however can be worked around. the room I stayed in was extremely noisy due to the close train tracks.
2024 年 2 月入住 1 晚

8/10 还可以

Kelly

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，员工和服务
Nice hotel. No toaster in morning for breakfast. Could do with a hoover. But would recommend
2024 年 2 月入住 1 晚

10/10 超赞

Kwame

满意：员工和服务
Great
2024 年 2 月入住 1 晚
The Bournbrook Team 于 2024年02月19日 的回复
Thank you for your kind review. We hope to see you again soon!Kind regards.Reception Team

8/10 还可以

Sarah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
The Bournbrook Team 于 2024年02月19日 的回复
Thank you for your kind review. We hope to see you again soon!Kind regards.Reception Team

4/10 很差

Steve

2024 年 2 月入住 1 晚
The Bournbrook Inn 于 2024年02月13日 的回复
Good evening,We are sorry to see that you did not enjoy your stay as much as we would have liked you to. If you do have any further comments on how we could improve then please do let us know as we really appreciate your feedback.

10/10 超赞

Bethany

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic little hotel/pub. Would definitely recommend. Lovely staff!
2024 年 2 月入住 1 晚
The Bournbrook Inn 于 2024年02月13日 的回复
Thank you so much for your kind review. We really appreciate your feedback and we are glad you enjoyed your stay with us!

8/10 还可以

Amanda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a good base. Beds were ok but noisy when you moved. Great sized TV for the room. Attention to cleanliness needed, although wasn't ridiculous. Need new pillows.
2024 年 2 月入住 1 晚
The Bournbrook Inn 于 2024年02月13日 的回复
Thank you for your review. I have passed over your comments to management for review so improvements can be made based on your suggestions.We hope to see you again in future!

10/10 超赞

Dawn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The restaurant
2024 年 1 月入住 1 晚
The Bournbrook Inn 于 2024年02月4日 的回复
Good afternoon,Thank you for your kind review. We are glad you enjoyed your stay and hope to see you again soon!Kind regards,Reception Team

6/10 一般

Susannah

满意：员工和服务
2024 年 1 月入住 2 晚
The Bournbrook Inn 于 2024年02月2日 的回复
Good afternoon,Thank you for your review, we appreciate you taking the time. If you have any further comments please do let us know.Kind regards,Anna

6/10 一般

Ian

与家人出行
Short stay
The price was reasonably cheap so cannot expect too much for that. Room was cold at night and a bit noisy as you could hear the traffic noise but at least it was clean. Room could have done with a chair and a desk. Food quality for breakfast was poor and they run out of food on Sunday.
2024 年 1 月入住 4 晚
The Bournbrook Inn 于 2024年02月4日 的回复
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our kitchen team to be looked into and rectified.Kind regards,Reception Team

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Delightful Bournbrook!
Lovely hotel.Perfect for our occasion. Friendly staff.
2024 年 1 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 很差

Nuala

Convenient, clean, cheap and cheerful
2024 年 1 月入住 1 晚
The Bournbrook Team 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Vytis

For value , it very great and professional hotel, I’m deeply recommending
2023 年 12 月入住 2 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Wing Yi

与家人出行
满意：清洁度
Provides all the basic, can’t expect much. Room is tiny but clean. Walkable distance to go restaurants and Morrisons.
2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 很差

James

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Family stay
Our stay was mediocre. The room wasn't the cleanest as there were hairs on the bed and was not in a good state of repair, for instance there were numerous scuff marks on the wall, evidence of a leak on the ceiling in the bathroom and the TV remote didn't work properly. Not a huge selection for dinner and breakfast. Won't be staying here again
2023 年 12 月入住 1 晚
The Bournbrook Team 于 2024年02月2日 的回复
Good afternoon,Thank you for your review. I have passed your comments to our management and head of housekeeping for review. We apologise for any inconvenience caused during your stay and will make sure all issues are rectified.Kind regards,Anna

10/10 超赞

Oliver

2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Elif

与家人出行
满意：清洁度、员工和服务、服务设施
Nette Unterkunft für einen kurzen Trip geeignet. Sehr gutes Preis-Leistungs-Verhältnis.
2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Patricia

满意：清洁度、员工和服务、住宿条件和设施
Good hotel in good location for the University
We chose The Bournbrook Hotel due to it's proximity to the University of Birmingham, which we needed for a graduation ceremony. The hotel was exceptionally clean, including the corridors, room and bathroom. The pub part is lovely and serves food. The staff were all friendly and helpful. There is plenty of parking. The price is exceptional for the accommodation. There was plenty of tea and coffee available near the kettle. What could have been better: The room was cold because no heating was on and so, having arrived in late evening, it took a long time to heat up. I think in winter, the heating in the rooms shoikd at least be left on low if it is known that the room has been allocated. The mattress was a bit saggy and could have benefitted from being turned. That's it. Great accommodation at a great price. We eould definitely use again and recommend.
2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Emma

与家人出行
满意：清洁度
不满意：客房舒适度
2023 年 12 月入住 1 晚
The Bournbrook Team 于 2024年02月2日 的回复
Good afternoon,Thank you for your review!Kind regards,Anna

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：客房舒适度
The walls are very thin so I could hear everything next door, in the hall way and from above the room. The mattress was very uncomfortable, otherwise everything else was fine. Very friendly and helpful staff.
2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年02月4日 的回复
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our maintenance team to be looked into and rectified.Kind regards,Reception Team

4/10 很差

真实旅客

商务旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
The Bournbrook Team 于 2024年02月2日 的回复
Good afternoon,Thank you for your review. Please do let us know if you have any further comments to make to support us to make any necessary changes/improvements.Kind regards,Anna

6/10 一般

julian

商务旅客
满意：员工和服务
不满意：住宿条件和设施
2023 年 12 月入住 1 晚
The Bournbrook Team 于 2024年02月2日 的回复
Good afternoon,Thank you for your review!Kind regards,Anna

8/10 还可以

John

2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Chris

商务旅客
满意：清洁度
2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Claire

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Returning guests
We often stay in the Bournbrook Inn when visiting family in Birmingham, rooms are reasonably priced and the staff are friendly and helpful. Although quite small, the rooms are always clean and comfortable.
2023 年 12 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Bedding clean. Bed very comfortable. Staff hard working, helpful and friendly.
2023 年 12 月入住 2 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Lesley

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean comfortable and warm. Much better than the price may suggest
2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Johanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place for a one night stay in between activities in and around Birmingham. The rooms are clean and warm and have everything needed. One thing that would have been useful to know was that they do indeed serve breakfast on the weekend (Hotels.com says breakfast only on weekdays). Would have saved me time and desperatly trying to find a place open for breakfast early on a Sunday.
2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 很差

Cathy

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

clara

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
I should have researched the area. I thought it was a classy pub room in a decent area. It is not. Car park completely dark and immediately felt unsure. It was loud, with music blaring in a rough area. Loads of tattooed med smoking outside below my room overlooking a busy road. It is definitely no place for a woman alone. The stairs leading to the room are just horrid and filthy. Room carpet looked awful. Rest looked clean enough but just didn’t feel safe… I left immediately and handed room key back in. What a waste of money. I could not get out of there fast enough. I’m sure it would suit a certain type of person or a lorry driver pit stop. For me it was just horrid.
2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you for your review. We are based in Stirchley being voted one of the 12 coolest neighbourhoods in the UK by Time Out magazine in 2022 and again in 2023 being voted one of the most desirable places to live in the country by the Sunday Times prestigious annual list. The Bournbrook Inn also has very close links to the surrounding areas as well as the city centre. At The Bournbrook Inn, we cater for all types of guests whether it be families, solo travellers or those staying for work etc. Unfortunately, we cannot/nor do we wish to dictate whether our guests or bar/restaurant-goers have tattoos or smoke cigarettes. We are sorry that we did not meet your expectations at this time.

8/10 还可以

Stephen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel but some noisy guests this time
2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

David

2023 年 11 月入住 2 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Helen，Ripon

满意：员工和服务，清洁度
2023 年 11 月入住 1 晚

10/10 超赞

Roman

2023 年 11 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Ryan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Bournbrook is a basic hotel which is good value for money. The staff are friendly and helpful and the rooms are clean with comfortable beds. Good public transport to centepral Birmingham is close by.
2023 年 11 月入住 2 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Janice

2023 年 11 月入住 1 晚
The Bournbrook Team 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Michael

2023 年 11 月入住 1 晚
The Bournbrook Team 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
Pretty good all round, but could do with towel rails in the bathroom and the toilet roll holder is in the wrong place at the bck of the cistern.
2023 年 10 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for money and nice and clean and quiet
2023 年 10 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Kevin

2023 年 10 月入住 1 晚

8/10 还可以

Simon

2023 年 10 月入住 1 晚
The Bournbrook Team 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 还可以

Fiona

满意：清洁度
Solo traveller
Nice hotel ,breakfast very poor , service slow , lack of food ,
2023 年 10 月入住 1 晚

8/10 还可以

Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
The Bournbrook Inn 于 2024年01月30日 的回复
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team