「The pool and sauna were closed and had been for a while. I attempted to get a refund but was told because the website informed that the pool was closed I could not. They said they might (couldn’t promise anything) comp me for the extra days but I would have to pay for that night. I checked the website again and them informing people of the closure is a small text at the bottom of their front page, hardly a real notification. The room was less than well taken care of, the bathroom door had holes...
「The pool and sauna were closed and had been for a while. I attempted to get a refund but was told because the website informed that the pool was closed I could not. They said they might (couldn’t promise anything) comp me for the extra days but I would have to pay for that night. I checked the website again and them informing people of the closure is a small text at the bottom of their front page, hardly a real notification. The room was less than well taken care of, the bathroom door had holes...
Jordan