Black River Hotels

"Awesome staff great location nice room"

"Wonderful stay😊"

"A disappointing experience. For my one night stay at this "luxury destination property", I was given a handicap accessible room with a toilet that mostly wouldn't flush. At checkout, I asked the clerk if all the rooms at the hotel were accessible. She replied "No. But when our bookings fill up, we have to use the accesible rooms." It was off season and the hotel was practically deserted. I came away thinking they didn't much care for guests taking advantage of their low season rates and that they went out of their way to provide me with inferior accommodations."

"Nice updated, clean room. Great staff. Good breakfast. Ample parking. Close to main strip and highway. "

"The towels are not clean and old, the bed is very soft, feels like old. But the staffs are very nice and polite. "

"We visit this area regularly and this is the hotel we return to. Staff are wonderful, rooms are clean & comfortable and the breakfast is always good. We don’t use the pool but it looks nice. We will stay here again in the future. "

"Location of the cottage was perfect for a nice, relaxing weekend offline. The grounds were well maintained and the trails around the cottage were great. Carol and Dan were always available, however we found the cottage already had everything we needed."

"Our stay was not in season so a lot was closed for winter. The properties restaurants and bar were closed. We did find a a little corner pizza place that was open to get dinner. As far as the property. It was just ok. With some updating it would be a nicer stay. Our room was clean. And it was very quiet which was nice due to the time frame that we stayed. We reserved a king room with a jetted tub. The tub was huge and worked great! The tv was a little small and the stand was broken so we couldn’t raise the tv up to see it better. But Im a stickler about a clean room and it definitely was that. We did stay in a different building than where the pool was located so we did have to either walk or drive to the building. We chose to drive over, it was just to cold to walk. The jacuzzi was clean and they had bathrooms for us to change before heading back which was good. The next morning they had a continental breakfast which we enjoyed. A little bit of everything to choose from. Easy checkout. Overall stay there. Was good. "

"The front desk clerk was kind and polite. She deserves a hefty raise. "