Alton Blacknest Golf and Country Club Hotels

"Staff friendly and nice at check in, though room not cleaned properly, seems previous occupants liked to empty their milk and sugar on to the chair pulled up to the desk! Housekeeping failed to miss this when cleaning the room. Stayed in a cosy double which had a full length mirror, I’ve stayed in many of the rooms at Oatlands and even some of the more expensive rooms don’t have full length mirrors which I find odd. Curtains hanging off the rail - this is so easy to sort I fail to see why these things aren’t sorted promptly and plug in the bathroom sink was broken. I stay for the convenience for work and most of the time it just hits the mark - this time was just a below standard really. "

"Yes and yes clean room nice staff"

"Good breakfast!"

"During my 3 nights stay I had no room service at all. Unfortunately the swimming pool was closed for the whole week, but leisure fee was still charged at full price per night."

"We upgraded our room, but our room was "

"Fantastic check in staff, as was gold got a room upgrade to suite with free mini bar! "

"A disappointment in the quality of the hotel, its condition, and its services. The room was so cold when I arrived I thought I was outside, and needed to use a difficult-to-regulate space heater. There was "no cook tonight", so the restaurant was closed. "

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"Very welcoming and friendly reception staff and made our stay memorable and even more special!"