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"Didn't use laundry service. Breakfast was ok, but worst coffee I had in 14 Italian cities. Also, Expedia stated 1 adult, 1 room which is what I wanted. At check in the staff scrolled way down in the reservation where it said one bed in 8 bed dorm. I felt deceived."

"Great breakfast, clean room, staff"

"A beautiful historic hotel with friendly helpful staff. Nice breakfast."

"Clean and convenient with good prices and free shuttle. Definitely check shittle schedule because it's not all day including most of the afternoon. Taxi for the short ride was €15 because I arrived after the last shuttle"

"Breakfast very good.very nice room and it was clean.staff very friendly and helpful "

"Rooms could have done with some form of soundproofing as we could hear adjacent rooms and from above, however, we were so tired it did not affect us greatly. Hot water went off one morning of the three we stayed so we were unable to shower, we had to boil the kettle and pour into the sink, mix with the cold water and have a strip wash to freshen up. We had to have the windows open too as the air-conditioning was only seasonal and they would not turn them on nor were we able to turn the radiators off. Wasn’t unbearable but we like to sleep in cooler temperatures not the 23-24*c the room temperature was. The beds were extremely comfortable, plenty of plugs and usb points in the rooms. Big windows or balconies depending on location (we had big windows whereas others in our group who had the same room type had a balcony (no chairs or table though oddly - might be seasonal too). Breakfast was nice and plenty of choice, never ran out of anything and the staff were attentive. Our flight was cancelled so when we did finally get to the hotel it was very late/early - 3:30am. The staff on front desk were very caring and helpful. We probably would consider coming back to this hotel as we liked the location away from the hustle and bustle of the city but a few minor improvements as said above would have made it even more enjoyable "

"Beautiful hotel and very good breakfast"

"Shuttle was easy to arrange. Getting a late evening snack was straightforward. Front desk was very helpful. Room and lobby were clean."

"Enjoyed our stay and close to all shops, restaurants. Perfect for walking and strolling through the market and piazzas. Highly recommend "