Stafford Boscobel House Hotels

"We were very disappointed with our stay. When we arrived, it was immediately obvious that the room had not been cleaned properly. The carpet was visibly dirty, the bathroom was covered in dust, and the overall condition of the room felt tired and neglected. The inside of the hotel looked very dated, like an old Travelodge that had not been properly maintained in years. The bedding was also in poor condition, with a hole in it, which is not what you expect when paying for a room. We had booked the room for four people, but when we arrived late in the evening after a long day out, the extra bed had not even been made up for us. It was a sofa bed, and we were left to sort it out and make it ourselves, which was very frustrating at that time of night. The bathroom was especially unpleasant. There was a brown substance caked onto the inside of the bath which looked like it could and should have been cleaned off. Instead, it had been left there alongside a soaking wet towel. This made the whole bathroom feel unhygienic and as though it had been ignored by housekeeping. There were also signs of poor upkeep throughout the property. There was glass all over the car park, which did not feel safe, and inside the room there was a picture on the wall that appeared to have been placed there simply to cover something up, which added to the shabby feel of the place. The staff were not welcoming on arrival and seemed uninterested, almost as though our arrival was an inconvenience. We were"

"Welcoming staff ..especially reception. Pet friendly. Lovely sized room. Food good"

"Lovely "

"This hotel is immediately adjacent "

"Cheap and cheerful. "

"Super clean room. Staff were friendly but had to walk through the busy pub to check in. Not enough sweetners in the room for tea and coffee."

"I’ve rated this hotel ‘good’ based on the warm welcome and attentive and kind service from the manageress. She was wonderful. The room to be fair was very tired, only one bedside light, harsh lighting, strange glass door into bathroom ( the bathroom mirror was way to high, it had no fan so steamed up, no storage for my wash bag except a wobbly small sloping shelf) so don’t stay here it you want a luxurious stay. However it was clean and the bed was comfy. The duvet was so thin and the room very cold, so at 11pm I asked the manageress for extra blankets and reported a fan that was going off below and disturbing us. She was super kind, and sorted the issues immediately for us and we slept well. The breakfast was pretty good, but only coffee from Nescafé sachets! I would have really loved a proper good quality cup of coffee. "

"The cottage suits us very well, we have visited it many times.This time it wasn't quite as clean as usual, the upstairs shower is very grubby.It was cold and frosty while we were there but we found the heating came on during the night as well which we found to be too warm.The equipment in the cottage is of very good quality especially in the kitchen.The decor of the cottage compliments its surroundings.We enjoy staying at Gardener's Cottage very much and would recommend it if you are looking for something surrounded by nature and quite isolated yet not far from civilisation."

"Lovely place to stayBeautiful surroundings and wildlife.Owners nice, the pump house was warm."