New Orleans Botanical Gardens Hotels

"In our 20+ years of visiting the French quarter at least once a year, the customet service has clearly declined. Other than its prime location, Royal Sonesta is no longer a great hotel in NOLA. "

"rooms in need of major renovations"

"From our 4 day stay the room was cleaned only 2 times, used cups and garbage cans were not cleaned, tea and coffee in room were not replenished, only beds were made. We were not complaining just because we were leaving early and coming back late."

"Breakfast was OK. I wouldn’t say it’s gourmet."

"Absolutely wonderful. Staff was excellent. The room was clean and comfortable. No issues. Highly recommended. Will stay again in the future. "

"The stay was very relaxing. The hotel was clean and beautiful, the staff very helpfull. We were right at Bourbon St, making everything in the French Quarter easy walking access. The pool area was quite amd clean, with comfortable seating. The one issue we did have. Anyone we had talked to onnthe 6th floor, the shower would take anywhere from 5 minutes to 20 minutes to warmup. The water pressure was very weak and at times only came out as a drizzle. Otherwise the rooms were very comfortable."

"The service from the valet to the front desk and the bar was exceptional. I really appreciate the option for a 2 p.m. late check out time. Most hotels only extend you for an hour. When I did voice a concern the hotel manager was very accommodating and addressed it right away. When I return to NO, I will definitely be booking with The Westin on the river front. "

"They nickel and dime everything here. Charged an extra $50 for an early check in (every other hotel just gives it for free if they have the room clean and ready). And then demanded another $10 to hold our bags at the front desk for a couple hours (also normally a free courtesy hotels offer). Then of course the $50/day parking fee and expensive breakfast. "

"The staff is wonderful - friendly & helpful. "