Great staff and swimming pools fun and lovely food room was clean and spacious
Emma
2025 年 7 月入住 1 晚
8/10 还可以
Cheryl
与家人出行
2025 年 7 月 28 日
Very comfortable bed and pillows. Seating in main lounge too low for my mobility but other areas ideal. Seating in Ventana restaurant, too low again. For a four star establishment, bedroom furniture needs updating and lining in my bedroom curtains very badly ripped and needs replacing. Breakfast has superb choice and the one evening meal we had was really lovely. Great bar and choice of drinks. Good staff all round.
Cheryl
2025 年 7 月入住 2 晚
10/10 超赞
Thomas
与配偶出行
2025 年 7 月 17 日
满意:服务设施
Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped
Thomas
2025 年 7 月入住 7 晚
10/10 超赞
Arnie
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Overall review says it all.
Arnie
2025 年 7 月入住 8 晚
8/10 还可以
Roy
与家人出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Old facade, but rooms have been refurbished to a good standard. The rest of the interior has retained some of its 1920's charm. Staff are helpful and hotel is well positioned with wonderful sea views.
Beware that if you book through Expedia parking at the hotel is not free. I would in future book direct as the hotel will match the Expedia price and you can take advantage of the free parking which saves £12 a day.
Roy
2025 年 7 月入住 2 晚
2/10 糟糕
Karen
团体旅客
2025 年 7 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Avoid this hotel like the plague!
Very old dated decor & furnishings throughout. Not a 4 star hotel - max 2.5.
I booked a single room and ended up on the 4th floor, no air con. My friend on the 2nd floor had air con. I had paid more. I was brought a filthy, noisy, fan to use. The room stank of cigarette smoke and the carpets were rank.
At breakfast there was no member of staff at the entrance (I appreciate this can happen) so I walked in. Five minutes later a waiter approached me with a payment machine and said 'how would you like to pay?'
I had prepaid breakfast so this was incredibly rude. I should have been asked for my room number.
Staff at the bar are very slow to serve guests but helpful once they do.
There is an assumption at this hotel that guests will smash up the room and not pay for things. The manager actually said as much to me when I checked in.
I would not recommend this hotel despite the sea location and pool.
Karen
2025 年 7 月入住 1 晚
10/10 超赞
Gillian
与家人出行
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Lovely big room lovely food and lovely swimming pool.
Gillian
2025 年 6 月入住 7 晚
4/10 很差
Michael
与家人出行
2025 年 7 月 5 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Altes Hotel. 3 von 4 Sternen sind nicht berechtigt. Der zu hohe Preis ist übertrieben.
-Zu wenig Parkplätze
-die Treppe wird mit Klebestreifen ausgebessert
-die Zimmerausstattung ist sehr einfach, alt, verbraucht
-die Betten sind hart und ungemütlich. Wie der Rest des Zimmers zusammengeflickt und durch.
-das Sofa ist durchgesessen
-Die Dusche mit wenig Wasserdruck und eng da ein kalter Metallhalter auf Schuldenhöhe stört.
+das Bad war sauber…
-der Balkon sehr klein (die verwitterte Tür geht gar nicht ganz auf)
-Frühstück mangelhaft. Gekochte Gerichte ohne Geschmack.
Restaurant dreckig und verwohnt.
Hätte bereits vor 40 Jahren eine Renovierung nötigt gehabt!
Michael
2025 年 7 月入住 1 晚
8/10 还可以
Lucinda
2025 年 7 月 2 日
满意:清洁度、服务设施、住宿条件和设施
The pool is lovely, but the lack of parasols an issue. Pillows were very hard, so I slept badly. The room that I thought I’d chosen on the Expedia website was not the one that I got given. You advertise a sea view. Please be more honest. as I had a wall view- but at least the room was quiet!!
Lucinda
2025 年 6 月入住 1 晚
2/10 糟糕
Ro
2025 年 6 月 29 日
Ro
2025 年 6 月入住 1 晚
8/10 还可以
Rosemary
2025 年 6 月 24 日
满意:员工和服务,清洁度
Rosemary
2025 年 6 月入住 3 晚
8/10 还可以
ken
2025 年 6 月 15 日
满意:员工和服务,清洁度
Only one lift that takes a maximum of 3 people which is too small for the size of the property.
ken
2025 年 6 月入住 2 晚
10/10 超赞
Dayle
与家人出行
2025 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Dayle
2025 年 5 月入住 1 晚
8/10 还可以
Katy Louise,SITTINGBOURNE
与家人及幼儿出行
2025 年 5 月 31 日
满意:服务设施
不满意:住宿条件和设施
We had a good stay here. Staff were very helpful, friendly and professional. Everything was very efficient. No queues for check-in or breakfast and dinner service very good.
Our only criticism would be that the decor was tired and our room, although comfortable, wasn’t very modern. The hotel could do with a refurbishment. Sound proofing could also be better. We were on the first floor and could hear loud music from downstairs in the evening until past 10pm. Indoor pool was in hotel next door (chlorine in air was very strong and made my eyes sting even as a spectator), outdoor pool was pretty chilly to stay in for too long.
Katy Louise
2025 年 5 月入住 2 晚
8/10 还可以
Terena
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Lovely and clean , staff really helpful . Could do with a lick of paint externally
Terena
2025 年 5 月入住 1 晚
8/10 还可以
Laureen
团体旅客
2025 年 5 月 24 日
满意:员工和服务,清洁度
A little shabby from our last stay in 2021. Chairs worn,
chairs so low could not get out of unaided.
If we had booked we would not have had to pay £12 a night parking. So will book direct next time.
Laureen
2025 年 5 月入住 4 晚
10/10 超赞
murugan
2025 年 5 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
murugan
2025 年 5 月入住 2 晚
6/10 一般
Andrew
2025 年 5 月 17 日
不满意:住宿条件和设施
This hotel has the potential to be great due to its location and views however it is in need of exterior (e.g painting) and interior attention to detail. Examples inside include tape on areas of carpet in the hallways, public sofas with split cushions and down at heal furniture on the balconies. The decor was somewhat outdated in parts. The room and bathroom were fine.
Parking is difficult and is charged extra at £12 per day when booking through Expedia which we didn’t know in advance.
We paid for a superior room with a balcony and sea view. The room itself was nice however there was considerable noise from the hall and neighbouring rooms making for a disrupted stay. The sea view was impressive, the balcony was very large but with tatty furniture and little privacy which was disappointing.
We didn’t eat at the hotel choosing to walk down to the nearby beach restaurant which we enjoyed.
We understand some of the facilities were in the next door hotel which was not explained to us on arrival.
Overall a disappointment.
Andrew
2025 年 5 月入住 2 晚
6/10 一般
Norma
2025 年 5 月 9 日
满意:服务设施
Excellent breakfast but hotel rooms tired and needing refurb.
Norma
2025 年 5 月入住 1 晚
4/10 很差
Jose
2025 年 5 月 7 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The property is run down. The room is too small and bed very uncomfortable. This property is not a 4 star.
Jose
2025 年 5 月入住 2 晚
8/10 还可以
Liam
商务旅客
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Older hotel with a very small shaky lift (do the stairs if you can). Staff are excellent and a lovely area of Bournemouth. Good value.
Liam
2025 年 4 月入住 1 晚
10/10 超赞
Bertha Roxana,Berkhamstead
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice
Bertha Roxana
2025 年 5 月入住 2 晚
6/10 一般
Naomi
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施
It was ok, but pricy for what it is, beds not very comfy at all, lounge bar and outside area nice, staff nice, didn’t appreciate drilling at 7.30 in the morning, was clean