“We arrived on Check in day and the lobby was decent. We got on the elevator to the 3rd floor. When the door opened the floor had dirt and trash under the table in the hallway. Once we stepped off of the elevator the smell was so bad that we were unable to go to our room. We went back down to the front desk and was told that we had to get with Expedia to get a refund. I went to Expedia and was informed that I had to contact the hotel. I tried messaging the hotel and have not heard back from them.……
“We arrived on Check in day and the lobby was decent. We got on the elevator to the 3rd floor. When the door opened the floor had dirt and trash under the table in the hallway. Once we stepped off of the elevator the smell was so bad that we were unable to go to our room. We went back down to the front desk and was told that we had to get with Expedia to get a refund. I went to Expedia and was informed that I had to contact the hotel. I tried messaging the hotel and have not heard back from them.……
Brian